Case Study: Employee Motivation and Retention Strategies Prologue: The case examines the employee motivation and retention strategies of the US based XYZ Corp. Corporation (XYZ Corp.). Since its inception‚ XYZ Corp. was appreciated for its employee-friendly HR practices. However‚ during the late 1990s‚ as the company was growing rapidly in size‚ it lost the popular elements of its work culture. Moreover‚ several racial discrimination lawsuits and antitrust proceedings affected the company’s corporate
Premium Corporation Human resources Human resource management
The general topic of John Lewis’ speech is that the fight to complete freedom isn’t over and they still have a long way to go. John Lewis gave a speech on August 28‚ 1963. It was known as‚ “Speech at the March on Washington”. The reason for his speech was to encourage men and women everywhere to fight for complete freedom. Black men and women were beaten‚ jailed‚ and murdered for participating in peaceful protests. Lewis uses his powerful position to bring awareness to their troubles to try and
Premium Martin Luther King, Jr. United States African American
Table of Contents INTRODUCTION 1 1. The success of John Lewis in keeping customer satisfaction 2 2. California Fitness & Yoga Centers Vietnam - A real example of bad practice of customer service 3 2.1. About California Fitness & Yoga Centers Vietnam 3 2.2. California Fitness & Yoga Centers Vietnam’s customer service problems 3 2.3. Causes of bad customer service 4 2.4. Recommendations 5 3. Conclusion 5 4. References 6 INTRODUCTION Customer service is the provision of service to customers
Premium Customer service Customer Sales
Theories of Motivation in the Workplace At one time‚ in the workplace‚ the only type of "motivation" necessary was a command from the boss for an employee to do something (Lindner‚ 1998). However‚ times have changed and so have bosses and employees. Ever since the middle of the 20th century‚ various business experts and academicians have developed theories of motivation to help direct employees toward better and stronger productivity. The main theories that tend to be used in the business community
Premium
John Locke’s theory is that a child is a blank slate that is only formed through experiences. This is an underlying theme throughout society overall. When analyzing today’s youth through the perspective of John Locke’s theory‚ we can begin to understand why education is important. It lays the groundwork for whom the child is going to grow up to be. Their long lasting social development and behavior starts at a young age based on their environment‚ both at home and at school. Locke’s theory can be
Premium Frankenstein Mary Shelley Percy Bysshe Shelley
The modern atomic theory was developed by many scientists‚ such as Neil Bohr‚ Democritus‚ James Chadwick and John Dalton. Each of these intelligent scientists have found different discoveries in their research with the atom. Why has scientific understanding of the atom changed over time? This would be because each scientist has had a different approach and has discovered new understandings from their research. Without these men researching and experimenting‚ we would not know all of the different
Premium Atom Electron Neutron
Evaluating Motivation Theories in Today’s World By Richie Crawford ABSTRACT The scope of the modern century has caused a rift in the way business is conducted. This isn’t to say that this rift cannot generate new‚ worthwhile ideas‚ but that it’s centered around a particular concept: rapidity. The fastest way for a message to reach another person is through an electronic circumstance‚ such as email‚ text‚ and so on. As businesses begin to include these services into their daily routine‚ expediting
Premium Motivation Maslow's hierarchy of needs
Evaluation of two Web sites Factors influencing student’s choice of websites for comparison in relation to their personal or other interests (100 words) John Lewis and Debenhams websites were chosen mostly because they are a retail organization which satisfies a wide range of the consumer’s personal and residential hard goods product needs; and at the same time offering the consumer a choice of multiple merchandise at variable price points‚ in all product categories. Basically‚ one has everything
Premium Online shopping Marketing Retailing
reading the model in the article “Employee Motivation: A Powerful New Model”‚ I think that Mrs. Ko effectively motivated her key stakeholders by satisfying the drives to require‚ bond‚ comprehend and defend . One thing should be mentioned is that Mrs. Ko successfully established a subculture which encouraged employees to work with team and participate in management and promoted empowerment; for example‚ the I Recommend(IR) program required every non-engineer employee to submit 20 IRs per year. The
Premium
Part A: Motivation can be considered to comprise an individual’s effort and persistence and the direction of that effort – motivation is the will to perform. (Brooks‚ 2009) Most managers have to delegate because the job that they have is too big for one person to do. In having to work through other people it is necessary that managers understand what motivates an employee to act positively in the interests of the organization. (Buckley‚ 2009) Maslow’s theory of needs tends to be treated as classical
Premium Motivation