Customer Service Jollibee is no stranger to great service. In fact‚ it’s an operations cornerstone instilled in every employee and manager. But these days‚ it’s a new kind of service that has Jollibee abuzz. It’s called community service—service that goes beyond the corporation’s interests and focuses on making a difference in the lives of Filipinos. Over the past years and before the establishment of Jollibee Foundation‚ the Jollibee Foods Corporation (JFC) through the brands Jollibee‚ Chowking‚ Greenwich
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1.0 Background of the Company McDonalds is one of the leading global fast food franchises in the world. McDonalds has more than 33‚000 restaurants worldwide in 119 countries. The company has 1.7 million employees (McDonalds US‚ 2011). McDonalds has more than 80% franchisee restaurants around the world. McDonalds’ C.E.O is Jim Skinner; he was elected to this post in November 2004 and has been with McDonalds for 39 years (Forbes‚ 2011). McDonalds’ has its head corporate offices at Illinois‚ Chicago
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16 Alternatives analyzed 16 Recommendation 17 Implementation 18 Conclusion 18 References 19 Introduction McDonald ’s Corporation is the world ’s largest chain of fast food restaurants‚ serving nearly 47 million customers daily through more than 31‚000 restaurants in 119 countries worldwide. McDonald’s sells various fast food items and soft drinks including‚ burgers‚ chicken‚ salads‚ fries‚ and ice cream. Many McDonald’s restaurants have included a playground for children and advertising
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McDonalds has a wider variety here with products starting from as low as Rs 20‚ while KFC has not been able to match that . McDonalds has set up its own supply chain investing huge amount which leads to lower costs and prices. The USP of McDonald’s was cheap fast food‚ and the company’s signature product‚ the Big Mac hamburger was considered an American icon. rior to its launch‚ the company invested four years to develop its unique cold chain‚ which has brought about a veritable revolution in
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because customers use to complain that the burgers sold at fairs‚ circuses‚ and lunch counters were low-quality. People thought that burger meat came from slaughterhouse scraps and spoiled meat. So the founds of White Castle decided to change the public’s perception of hamburgers. They built their restaurants so that customers could see their food being made. However‚ McDonald’s was the first restaurant to use the assembly-line system. In 1948‚ the McDonald brothers opened their redesigned restaurant
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being applied at McDonald’s? The 4 process strategies are: Process focus Repetitive focus Product focus Mass customization The process strategy being applied at McDonalds is a REPETITIVE FOCUS‚ although some argue that they also implement mass customization too. With over 95 billion customers served‚ McDonalds was focused in repetition with its facilities often organized by assembly or production lines; characterized by modules for many output options and fast service. It is more structured
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Burger King: Promoting a Food Fight I. Introduction Today‚ Burger King Corporation‚ as the fourth largest fast food restaurant chain overall after “Yum! Brands” (34‚000 locations)‚ McDonald’s (31‚000 locations) and Subway (28‚400 locations)‚ owned or franchised a total of 12‚174 restaurants in 76 countries‚ of which 1‚387 restaurants were BK Co.’s restaurants and 10‚787 were owned by its franchisees. The two main successful factors of BK are market expansion by strong franchising
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Jollibee: The Force Within the Empire Acosta‚ Grace Cielo I. Gallardo‚ Euna Anne R. Meria‚ Alexander James A. Villalon‚ Geneeva P. III. Case Problem How will Genee Lopez evaluate the proposals of Mr. Artiaga and Mrs. Ng given that they would like to open a store at same location? IV. Case Objective The objectives in analyzing and solving the case are to identify which of Mr. Artiaga and Mrs. Ng’s proposal will be given approval and to determine the factors that will affect the place
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Thanks to the Jollibee Commissary System‚ ensuring the manufacture and distribution of safe and high- quality food in the most cost-efficient manner is made possible. There are three Commissary System sites: Santolan‚ Pasig City; Mandaue City‚ Cebu; and the central site in Canlubang‚ Laguna. The System‚ which operates 24/7‚ manages Jollibee’s total supply chain process. The Jollibee Pasig City commissary has production lines for breads and sauces‚ and is the distribution center for North Manila
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What are the target markets? Of burger king Burger King Rebrands: New Colors‚ More Quality‚ Less King Last week‚ McDonald’s basically told activists against childhood obesity to go jump in a burning hot Fryolater if they thought they were going to get rid of Ronald McDonald. This week‚ Burger King and its new ad agency are telling its mascot to take a vacation. In fact‚ Burger King is getting a much bigger change than giving the guy with beard and crown a rest. TheMiami Herald reports that
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