1. How was Jollibee able to build its dominant position in fast food in the Philippines? What sources of competitive advantage was it able to develop against McDonald’s? Jollibee initially built up its dominant position on a platform of Five F’s: flavor‚ fun‚ flexibility‚ family atmosphere‚ and friendliness. This philosophy fit with the habits of Filipino customers and enabled the firm’s success and expansion in Manila. Flavor was an essential element of this‚ since Filipino customers preferred
Premium Philippines
1. Jollibee was able to build the dominant position in fast food in the Philippines because it was based on “Five Fs”: friendliness‚ flavorful food‚ fun atmosphere‚ flexibility in catering‚ and focus‚ which fitted the Filipino customer’s habit. Additionally‚ since it was a local brand‚ it understood the customers well. For example‚ it offered spicy burgers that McDonald couldn’t offer. Furthermore‚ the political and economic crisis that occurred in 1983 led most foreign investors and competitors
Premium Philippines Papua New Guinea Port Moresby
QUESTION 1 Jollibee had a unique company policy that was the embodiment of its CEO’s vision. According to Tony Tan Caktiong – the company’s President and CEO – employees should work happily and efficiently. The company’s philosophy became known as the “Five Fs”: friendliness‚ flavored food‚ a fun atmosphere‚ flexibility in caring for customers’ needs and focus on families. This philosophy was the key ingredient to an effective and well developed operations management capability which gave the
Premium Philippines First-mover advantage
Vision Jollibee Foundation envisions that every Filipino is able to access basic community services and live a life defined by dignity‚ purpose and active participation in nation-building. Mission Together with our partners‚ we help our communities through: * Improved access to Education for the youth * Leadership development for local organizations * Livelihood programs for small farmers * Environment-friendly initiatives * Decent Housing and Disaster Relief for calamity-stricken
Premium Philippines Food Corporate social responsibility
Jollibee Foods Corporation (A): International Expansion Beth Price‚ Jeremy Krumenauer‚ Jordan Curry McKendree University Mrs. Daphne Behrmann MBA 651-S1EL: Global Organization and Management March 3‚ 2013 Table of Contents 1. Abstract 3 A. Introduction - Jollibee Background 4 B. Problem and Issue Identification 5 2. Analysis and Evaluation 6 A. Jollibee ’s Successful Business Model 6 B. Jollibee ’s First International Division 7 C. Noli Tingzon ’s strategy for three expansion
Premium Fast food Fast food restaurant
THE JOLLIBEE PHENOMENON TALK ABOUT JOLLIBEE AND IT WILL SOON BE ABOUT KIDS. TALK ABOUT KIDS AND YOU WILL END UP AT JOLLIBEE! JOLLIBEE AND THE INDUSTRY Today‚ Jollibee is one of the most famous Filipino icons. Jolly Spaghetti‚ Yumburger and Chickenjoy—the flagship delectable items of Jollibee Corporation always leave its millions of customers wanting for more. This fast food giant is more than just a smiling mascot and an Aga Muhlach face‚ it has proven to stay as part of the Filipino culture—constantly
Premium Fast food Adolescence Brand
Section 5 Operations Production Production Techniques From Jollibee’s deep wellspring of resources‚ Jollibee Worldwide Services (JWS) was formed to be the JFC Group of Companies’ partner in delivering shared services for all its business lines. Borne out of JFC’s foundational values and in full support of its mission and vision‚ JWS is positioned to be the leader in the shared services industry‚ a “partner of choice” for the most aggressive business movers in the world today. Our mission
Premium Metro Manila Management Philippines
become the first of many Jollibee chains around the world. Caktiong with his wife Grace‚ at the suggestions of their patrons‚ diligently took a hands on approach to add variety and improve the taste in their menu (Martin‚ 2013). Eventually‚ Jollibee’s distinctly Filipino menu and customer/family friendly atmosphere made it extremely popular with the domestic market (Bartlett & Beamish‚ 2011‚ p. 34). Within a year of its transition into the fast food industry‚ Jollibee had already opened 5 stores
Premium Philippines Fast food Fast food restaurant
Summary Jollibee began as an ice cream parlor in 1975 and has evolved into a major fast food corporation in the Philippines and numerous other countries in Asia. The company still continues to pursue international expansion and has been successful with 24 stores brining in over 9 million US $ in Europe. There have been many ups and downs in the process of international expansion both inside Jollibee and from outside forces. Due to goals that were a little too heady set and attempted to be achieved
Premium Fast food Philippines Southeast Asia