Customer Service Jollibee is no stranger to great service. In fact‚ it’s an operations cornerstone instilled in every employee and manager. But these days‚ it’s a new kind of service that has Jollibee abuzz. It’s called community service—service that goes beyond the corporation’s interests and focuses on making a difference in the lives of Filipinos. Over the past years and before the establishment of Jollibee Foundation‚ the Jollibee Foods Corporation (JFC) through the brands Jollibee‚ Chowking‚ Greenwich
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Assume you have been appointed as a marketing consultant for Jollibee. As part of the international expansion program‚ the management wants you to prepare a report to identify marketing opportunities. The report should cover the following information: a) Identify three potential markets for expansion Jollibee Foods Corporation (JFC) is banking on franchising and overseas expansion to continuously boost its earnings in the long run. The aggressive expansion program is in line with doubling the company’s
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Instructor Submitted by: MATTHEW LARR G. ESTOPEREZ Name of student July 5‚ 2008 I. BACKGROUND OF THE STUDY The case gives an idea about how the competition influenced Jollibee’s strategy‚ both domestic and international. Jollibee ‚which was a Filipino chain of restaurants‚ was forced to change their strategy with the entry of McDonalds in Philippines‚ which later transformed the company into a global company .The company faced serious challenges with their international exposure
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Business Practices of Jollibee I. Quality Product and Services Jollibee’s growth is due to its delicious menu line-up – like its superior-tasting Chickenjoy‚ mouth-watering Yumburger and Champ hamburger‚ and deliciously satisfying Jollibee Spaghetti complemented with creative marketing programs‚ and efficient manufacturing and logistics facilities. II. Customer Satisfaction Customer satisfaction has always been key to Jollibee’s success. Never losing sight of its goals‚ Jollibee has grown to be
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Jollibee: The Force Within the Empire Acosta‚ Grace Cielo I. Gallardo‚ Euna Anne R. Meria‚ Alexander James A. Villalon‚ Geneeva P. III. Case Problem How will Genee Lopez evaluate the proposals of Mr. Artiaga and Mrs. Ng given that they would like to open a store at same location? IV. Case Objective The objectives in analyzing and solving the case are to identify which of Mr. Artiaga and Mrs. Ng’s proposal will be given approval and to determine the factors that will affect the place
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Jollibee acquires Mang Inasal The country’s biggest food retailer is acquiring majority control of a fast-growing barbeque fastfood chain in a continuing bid to beef up its business portfolio. Jollibee Foods Corporation (JFC) disclosed to the Philippine Stock Exchange that it is acquiring 70% of the shares of Mang Inasal for Php3 billion. This came as a surprise
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Patrick Kueppers 12.1.11 Maintaining Friendships Friendships‚ they’re meant to bring people together for social interactivity and quality time with one another. However‚ they’re not that quick and easy‚ many friendships easily break apart if not careful enough. But did you know that there are special ways you could do to make sure you maintain those friendships? Three of the main skills are; starting a group‚ teamwork‚ and showing respect. These skills are to not only to maintain a friendship
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THOUGHT PATTERNS FOR A SUCCESSFUL CAREER® PX2® HIGHER EDUCATION UNIT 5 How My Mind Works For each answer‚ provide at least two examples. Upload the completed assignment to the Dropbox by the end of the week. Exercise: Maintaining Sanity In the table below‚ the left-hand column lists some perceptions of our abilities to perform certain tasks. In the column on the right‚ list what your Creative Subconscious does to maintain your sanity‚ and prove that you are always right. My Perceptions What
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Point of View: Genee Lopez‚ Asst. VP for Franchising Jollibee Food Corporation II. Problem: Who should be awarded the franchise‚ Mr. Artiaga or Mrs. Ng? III. Objectives: 1. To review the franchise process of Jollibee Food Corporation; 2. To assess suitability of applicants vis-à-vis application process criteria; and 3. To make a recommendation on who to award the franchise. IV. Areas of Consideration 1. Jollibee Food Corporation has an existing selection process for its
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HISTORY In 1975‚ Tony Tan Caktiong and his family opened a Magnolia Ice Cream parlor in Cubao.. THE ORGANIZATION Jollibee Foods Corporation is the parent company of Jollibee‚ a fast-food restaurant chain based in the Philippines. ORGANIZATIONAL STRUCTURE JOLLIBEE LA UNION 3 Bryan G. Heruela RM (Restaurant Manager) or TQA (Total Quality Assurance) Joan Decena ARM 1 (Assistant Restaurant Manager 1) or PQM (Production Quality Manager) Vince Laraya ARM 2 (Assistant Restaurant
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