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Chapter (1) Definition of Quality: The quality of a product (article or service) is its ability to satisfy or exceed customers’ needs and expectations. “Bergman and Klefsjö” Customers are: those we want to produce value/s to. Quality Dimensions: 8-Quality dimensions of a good: (Pressed Factory) 1- Performance: such as speed‚ capacity‚ useful life‚ size. 2- Reliability: Is a measure of how often problems occur and how serious they are. 3- Environmental Impact: A measure
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Seven." "The Basic Seven." Quality pros have many names for these seven basic tools of quality‚ first emphasized by Kaoru Ishikawa‚ a professor of engineering at Tokyo University and the father of “quality circles.” Start your quality journey by mastering these tools‚ and you ’ll have a name for them too: "indispensable." 1. Cause-and-effect diagram (also called Ishikawa or fishbone chart): Identifies many possible causes for an effect or problem and sorts ideas into useful categories.
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1. The nick "Doraemon" actually consists of 2 words : Dora and Emon. Dora is a kind of joke from "Nora"‚ "Nora-Eko" which means a stray cat. Emon is a traditional addition word for human / animal (male gender). For example : Ishikawa Goemon. So literally‚ Doraemon means "Male Stray Cat". 2. Doraemon has a production code : MS-903. It is mentioned in 2007‚ Doraemon’s Birthday Episode. 3. Doraemon will be finished manufactured on 3 September 2112. Wow ! 3 September is my birth date ! ☺ 4.
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1. Demonstrate the usage of quality concept by explaining the impact of quality on the business performance of this organisation. Your discussion shall address the following aspects: (a) Describe the business operation and service provided by the organisation. H&M was founded in 1947 by Erling Persson‚ now it is a global fashion brand. Today the H&M offers fashion for everyone under the banner of H&M groups. They currently have over 3200 stores in over 54 markets around the globe and employed
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Review Questions Chapter 2: What is a business case? How does a business case affect an IT project? A business plan that forecasts costs and revenues for a particular project over several years‚ especially to attract financing. It affects because it would say whether the IT project is good enough to go or should it be abandoned. So for any company can save money. What is a SWOT analysis and why is it important? A SWOT analysis is to study any factor affecting any company and
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Boardman Management Group There are a variety of tools that Boardman Management Group (BMG) can use for measuring quality and customer satisfaction for Baderman Island. These tools also can be interchangeable. These tools are for example: Cause and Effect Diagrams Scatter Diagrams Graph and Control (Run) Charts Histograms Pareto Charts Check Sheets Stratification According to (Richard F. Gerson‚ Ph. D.) the above listed tools are the seven "basic" tools for measuring quality
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PART 1 Executive Summary Today’s educational system is becoming increasingly competitive for both students and institutions. Total quality management is an approach that seeks to improve quality and performance in an organizations operations. It looks at the overall quality measures including managing the quality design and development as well as quality maintenance and improvement. In addition‚ it takes into account all quality measures at all levels especially for students. Because of quality
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Assessment Task 4 BSBRSK501A Manage risk Prompt questions 1. What are three ways that research can be conducted for risk-related issues‚ and for each way‚ briefly describe how it may be done. Qualitative analysis may be useful as an initial screening to identify if further analyse of risk is required‚ when the analysis is appropriate for decisions‚ when numerical data or resources are inadequate. Semi-quantitative analysis sets values to the risks in order to produce a more
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SAAD Documentation Sections and Content Guidelines This document provides guidelines about the contents expected to find in each section of your thesis manuscript. Thank you. Feel free to scroll down. SAAD Documentation Sections Title page Biographical Data Acknowledgement Abstract Table of Contents INTRODUCTION Statement of the Problem Importance of the Study Objectives of the study Time and Place of the study Scope and Limitations of the study Definition of terms
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