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    Abstract Age diversity is increasing with employees working past the typical retirement age of 55. With this increase in diversity come managerial challenges to overcome such as discrimination among workers and group cohesion. There are policies and practices managers can follow in order to keep the workforce fair and productive‚ not only in terms of age discrimination but of discrimination against any minority group in an organization. Introduction As medical advances continue to improve

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    newly appointed department head - Medical department at the ABC OB Knowledge: ¨ Task performance -Not performed -the case shows that Lucas has not fulfilled the basic elements of the job ¨ Less engagement in citizenship behavior ¨ Withdrawal behavior -Passive form of loyalty ¨ Lucas: Citizens-high commitment‚ low performance which responds with passive loyalty ¨ Former department head: work challenge stressor-less work responsibility ¨ 4 component model of decision making:

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    [DQ1] Is management an art‚ or a science or both? Can managers be developed? What are some of the characteristics of successful managers? 예술 또는 과학 또는 둘다 management를 하나? 매니저가 발전시킬 수 있나? 성공적인 매니저의 특징은 무엇인가? Before answer this question‚ we have to concern about what is the art‚ what is the science. An art is characterized by: 1) Lack of explicit and commonly accepted models and theories to guide decisions and actions. 2) Effectiveness of decisions and actions dependent heavily on individual ability

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    management did not result in the desire impacts. In their 2003 article‚ Colin Price and Emily Lawson provided a holistic perspective‚ The Psychology of Change Management‚ that suggests four basic conditions to be met before employees will change their behavior: 1) compelling story 2) Role modeling 3) Reinforcement systems 4) The skills required for change. However‚ the practical applications of these are not straightforward. McKinsey found several reasons below why these conditions are difficult to establish:

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    Chapter 19 Organization Change and Development  Spooked by Computers  The New England Arts Project had its headquarters above an Italian restaurant in Portsmouth‚ New Hampshire. The project had five full-time employees‚ and during busy times of the year‚ particularly the month before Christmas‚ it hired as many as six part-time workers to type‚ address envelopes‚ and send out mailings. Although each of the five full-timers had a title and a formal job description‚ an observer would have

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    THE FOUR DECISION-MAKING MODELS 1. • The Rational Decision model of decision-making The assumption is made that participants have agreed in advance that making a decision is the right process to follow and that the rules and language of decision making are understood by all. The rational model aims at making optimal decisions on the basis of careful evaluation of alternative courses of action. One major assumption is that the rational approach provides ‘one best way’ to reach decisions. However the

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    they would have to act a certain way when they feel another. 5. What is affective events theory? What are its applications? It’s a model that suggest workplace events cause emotional reaction on the part of employees‚ which influence workplace behavior. The applications are work environment‚ work events‚ personal dispositions‚ emotional reactions‚ job satisfaction and job performance 6. What evidence for and against the existence of emotional intelligence? Evidence for EI includes intuitive

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    Organizational Theory and Behavior © 1993‚ David S. Walonick‚ Ph.D. Classical Organization Theory Classical organization theory evolved during the first half of this century. It represents the merger of scientific management‚ bureaucratic theory‚ and administrative theory. Frederick Taylor (1917) developed scientific management theory (often called "Taylorism") at the beginning of this century. His theory had four basic principles: 1) find the one "best way" to perform each task‚ 2) carefully

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    ORGANIZATIONAL BEHAVIOR ORGB 3201-05: Spring 2014 Instructor: Marla Baskerville Watkins Class Schedule: Tuesdays and Fridays(3:25-5:05) Dodge 140 Office: College of Business‚ 112 Hayden Hall‚Management and Organizational Development Office Hours: Office Hours: Tuesdays (11-1) E-Mail: m.baskerville@neu.edu REQUIRED READINGS You will be required to read a textbook‚ academic articles‚ news articles‚ and cases that can be retrieved from your coursepacket‚ the internet‚ and Blackboard

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    Organizational Behavior MANA130046 Fudan University Spring 2012 Instructor: Dr. Isabel Ng (PhD) Course Materials: Textbook: Organizational Behavior‚ 1st Edition‚ T. Bauer‚ & B. Erdogan. The book is available for free online: http://students.flatworldknowledge.com/course/730728 Alternatively‚ go to www.flatworldknowledge.com. Search for Fudan and Organizational Behavior I. Course Information Intelligence and technical knowledge will only take you so far in your work and

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