SERVICE MARKETING (PM601) MINI PROJECT (MENTON BANK) NO NAME MATRIK NO 1 Nurul Asyiqin Binti Mohamad Ruhmilin 07DPR11F2014 2 Eswi Binti Emasain 07DPR11F2012 3 Jannah Jailen 07DPR11F2039 Lecturer : Mdm Siti Hajar Khazali Mini Project (Menton Bank) 1. Identify the steps taken by Menton Bank to develop a stronger customer orientation in its retail branches? Steps taken by Menton Bank to develop a stronger customer orientation in its retail branches: i. The Board
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1. Two of your friends‚ Matt and Karen‚ both run to you to settle a dispute. They were working on a math problem‚ and got different answers. Wisely‚ you decide to look at their work to see if you can spot the source of confusion. Matt 6 – 4(3 – 5)2 + 30 ÷ 5 6 – 4(–2)2 + 30 ÷ 5 6 – 4(4) + 30 ÷ 5 6 – 16 + 30 ÷ 5 −10 + 30 ÷ 5 20 ÷ 5 4 Karen 6 – 4(3 – 5)2 + 30 ÷ 5 6 – 4(–2)2 + 30 ÷ 5 6 – 4(−4) + 30 ÷ 5 6 + 16 + 30 ÷ 5 6 + 16 + 6 22 + 6 28 Explain to Matt and Karen who‚ if either‚ is correct‚ and identify
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useful tool for presenting the problem and solutions to the stakeholders (Karen
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CRITICAL DISCOURSE ANALYSIS OF THE MOVIE LOVE ACTUALLY Love Actually is All Around… Leon Koshcheyev English 2010 Professor O. Pimentel Love Actually is the ultimate romantic comedy written and directed by Richard Curtis. This film consist of dozens of different love stories that like a quilt are weaved together to make one story about love. It is about love in its many forms: love between family members‚ love between husbands and wives‚ innocent love‚ undeclared love‚ and romantic love. The
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In the film Stranger than Fiction‚ directed by Marc Forster‚ IRS agent Harold Crick attempts to save his life from his narrator Karen Eiffel after discovering that he is the ill-fated protagonist of her upcoming novel. In this film‚ Harold’s nature is revealed by his response to various events including initially hearing a voice in his head and later finding out that he is going to die. The first reveal about the character of Harold Crick is made when he hears a mysterious‚ all-knowing voice in
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Psychoanalytic‚ Neoanalytic‚ Jungian‚ and Individual Psychology Theory � Nowadays‚ people begin to understand that the knowledge of human psychology plays a great role in the everyday life. It means that basic understanding of different psychological concepts gives a key to the apprehension of the inner world of every person. Today‚ there are many theories that help to determine the personality of every client and find solutions for every problem. One of such theories is the psychoanalysis. It
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be defined through emphasizing both the strengths and weaknesses for the different theories. Sigmund Freud was the main promoter of the Psychoanalytic Theory; however‚ other psychologists known as Neo-Freudians such as Jung‚ Adler‚ Erikson‚ and Horney are also major contributors (Coon
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(Black bile) sluggish & unexcitable (Phlegm) cheerful & passionate (Blood) PSY 101 Ch 14 3 Rosellini Rosellini PSY 101 Person. Ch 14 1 11/28/2012 Major Personality Theories Psychoanalytic – Freud‚ Jung‚ Horney Behavioral – Skinner‚ Bandura Biological – Eysenck Humanistic: – Maslow‚ May‚ Rogers Rosellini PSY 101 Ch 14 4 FREUD: THE STRUCTURE OF PERSONALITY Id: Primitive instinctual component of the Id: personality – The
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PERSONALITY DEVELOPMENT PERSONALITY is an aggregate conglomeration of the decisions they have made throughout their life and the memory of the experiences to which these decisions led. There are inherent natural‚ genetic‚ and environmental factors that contribute to the development of our personality. According to process of socialization‚ "personality also colors our values‚ beliefs‚ and expectations. Hereditary factors that contribute to personality development do so as a result of interactions
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through his relationship with Karen. Karen is a girl from a rich family. Her parents are both doctors and her house is a mansion. When Trace goes to dinner at the house he feels that both her parents are looking down on him. He says “they thought I was nothing”. Instead of standing up to them‚ Trace sinks lower and drinks a lot to boost his confidence. This results in him humiliating himself in front of the family and ultimately‚ the end of his relationship with Karen. Karen’s parents weren’t actually
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