of an Organization” referred to Nepal Investment Bank Limited. It has been a gratifying and knowledgeable for us to prepare this report. We are grateful to Lecturer Mr. Anul Joshi and Professor Mr. Shyam Krishna Joshi of Organization and management‚ Advance college of Engineering and management for his encouragement and valuable suggestion. We are especially indebted to Mrs.Arpana Giri(Relationship Manager) and all the staffs of Nepal Investment Bank Putalisadak Branch who provided with necessary documents
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the World Bank I. Introduction It is no doubt that the International Monetary Fund (IMF) and the World Bank have been playing an essential role in fostering economic stability and global growth for a long period of time. For the common good‚ they share the same goal of raising living standards for their member countries. And for that reason‚ there have been some people having difficulties in differentiate one from another. As a matter of fact‚ both the IMF and the World Bank are institutions
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Group 2 Rural Bank of Suares Case Synthesis: In a stockholders’ meeting of the Rural Bank of Suares (RBS)‚ Peter Arguelles‚ the bank general manager‚ proposed that the bank should open another branch in the capital city. However‚ the stockholders are reluctant with this motion‚ given that there are branches of the big banks of Manila and already two rural banks in the city. For more than 20 years‚ the Rural Bank of Suares struggled financially because of the government’s lending program. Point-of-View:
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of Customer Relationship Management (CRM) in banking has gained importance with the aggressive strategies for customer acquisition and retention being employed by banks in today’s competitive milieu. This has resulted in the adoption of various CRM initiatives by these banks to enable them achieve their objectives. The steps that banks follow in implementing Customer Relationship Management (CRM) are: Identifying CRM initiatives with reference to the objectives to be attained (such as increased
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What is the bank lending channel of monetary policy? Should we expect quantitative easing to give rise to a bank lending channel? Introduction The global financial crisis that followed the infamous collapse of Lehman Brothers in 2008 shook the very roots of the modern financial world. As a result‚ central banks across the globe were forced to re-evaluate and introduce new strategies in order to neutralise the damaging effects this crisis could potentially have had‚ and this process continues to
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(i)Introduction of Public Bank Public Bank Berhad is the third largest banking group in Malaysia. Public Bank had total assets of RM 305.73 million as at the end of 2013. Public Bank was established by its founder and chairman who is Tan Sri Dato’ Sri Dr.The Hong Piow. (Public Bank Berhad 2013). Public Bank Berhad have a total of 382 branches and hired over 17‚900 employees to give the serve of the financial needs to Malaysians and citizen of foreign. In Malaysia‚ the Bank has 258 well distributed
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gratitude also goes to the professors in the EMBA program and EMBA staff‚ as well as the professors in NEU‚ for offering me great knowledge and supports. Last but not the least. I would like to send my special thanks to my fellow colleagues of Bank for Foreign Trade of Vietnam for their great support in collecting and using the data during my thesis completion‚ for their ideas and advices‚ as well as their enthusiasm during the in-depth interviews in order to complete this thesis.
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rates. 2. The biggest strength of Grameen Bank lies in bringing financial services to poor people and making it financial sustainable by the economies of scale effect. Some of the other advantages are that the bank offers tailor-made services to the poor people. Also‚ the costumers are called members so they have the feelings of “belongingness”. Moreover‚ Grameen Bank focuses on area which is largely untapped and has huge potential. 3. Grameen banks not only provides credit to its borrowers but
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plundered by thieves. This then evolved into lending this wealth out to people who were needed money for consumption of business purposes. This evolved in the 17/18 centuries to transaction type services to facilitate trade payments. Reserve or central banks emerged in the 20 th century to control the supply of money in a country and this enabled rapid expansion of trade due to expansion of the money supply. During the latter part of the 20th century‚ rapid improvements in technology and communication
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- 15 15 - 31 31 - 33 34 - 37 1|Page 1.0 Background of The Study Our research introduces the phenomenon on the satisfaction of service quality in CIMB Bank. It consists of the background of study‚ problem statement‚ objectives of the researchers in carrying out the study and the importance of the study towards the service quality of the bank in which the study is conducted. Nowadays‚ customers all over the places are becoming more quality conscious. Hence‚ there had been an increase in customer
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