University Health Services: Walk-in Clinic 1. Process Flow PRE TRIAGE FLOW CHART [pic] TRIAGE FLOW CHART [pic] | |Pre-Triage |Triage | | |NP |MD |SP/MD |SP/NP |NP |MD |SP/MD | |8am-9am |18.2 |12.2 |2 |6.1
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To: Kathryn Angell‚ Chief Administrator‚ University Health Services Clinic Date: July 8‚ 1980 From: Consultant A‚ PMII Re: Proposal to Improve Performance at University Health Services Clinic After reviewing the data you have given me‚ I decided on the following measures to ensure the UHS Walk In Clinic runs more efficiently while at the same time providing a pleasant experience for patients. The switch to the triage system has succeeded in decreasing the overall wait time‚ however there
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Several existing problems precipitated the creation of the triage system implemented by Kathryn Angell in an effort to deliver improved medical care. The main problem was a lack of coordination in service delivery. This lack of coordination caused excessive wait times on the order of anywhere from 23 to 40 minutes to see a nurse‚ 40 to 50 minutes to see a doctor‚ and as long as 55 minutes to get a prescription filled. The practice of all nurses being involved initially in seeing all patients caused
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Case: University Health Services: Walk-In Clinic Kathryn Angel has been hired as assistant director for ambulatory care at Harvard’s University Health Services. By implementing a triage system‚ she wanted to reorganize the Walk-In Clinic. The staff of the clinic includes 22 physicians‚ 2 registered nurses and 11 nurse practitioners. Physicians : 40 hours per week‚ in blocks of three to four hours; in total 150 hours per week available to the Walk-In Clinic 12 hours in Walk-In Clinic 16 hours
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DICHOTOMY OF CIVIL SERVICE/SERVANT AND PUBLIC SERVICE/SERVANT PHILIP AFETI KORTO- SENIOR HEALTH SERVICES ADMINISTRATOR DANGME EAST DISTRICT HOSPITAL‚ ADA-GHANA It is almost totally impossible for most people in Ghana to differentiate between the Civil Service and other Public Services when confronted with the issue. To a very large extent‚ their inability to do so is justifiable as the words public and civil are synonymous. Both words are also identical with the words social‚ national‚ communal
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Managing Business Operations Case 2 University Health Services: Walk-In Clinic Group Members Eng Jui Goy Chaweewan Gatepithaya Hui Man Yin Merina Kwa Hwee Lay Clarie Michael Ong Question 1: Pre-Triage Problems: 1. Waiting Time between sign-in and treatment is long a. Everyone‚ regardless of urgency‚ ha to see the nurse before consultation with physician. Urgent cases b. 22% of the patients had to wait for
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The case Walk-in Clinic preparation sheet As Kathryn Angel‚ how do you evaluate the introduction of the triage nurses into the process of the Walk-in Clinic ? The triage system certainly proved its value for the Walk-in Clinic. Although the average total waiting time increased after the introduction of the triage nurses‚ customer’s perception of the waiting time was improved. One of Maister’s laws states that a pre-process wait feels longer than an in-process wait‚ meaning that customers who
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National ECCD System Department of Health (2011). DOH expands child health program with 2B peso budget September 24‚ 2013‚ from http://www.dswd.gov.ph/about-us/history-of-dswd/ Encyclopedia of Children’s Health August 2‚ 2013‚ from http://www.healthofchildren.com/E-F/Early-Childhood-Education.html Public day care service: its relevance in a rapidly growing economy Retrieved July 18‚ 2013‚ from http://reflectionsindevelopment.wordpress.com/ 2013/02/27/public-day-care-service-its-relevance-in-a-rapidly-growing-economy/
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influenced the development of the clinic. Political forces that can have an influence on the development of this clinic could be ;how much of the states budget is allocated to healthcare and how that money is distributed amongst the state. It can also determine what positions will be funded‚ what equipment will be purchased‚ what programs should be adopted‚ and which current programs should be dropped. Social forces that can influence the development of this clinic could include; traditions‚ values
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LTC Healthcare administrators are the individuals who work behind the scenes to make sure the sick are able to receive the care they need. It is the administrator’s job to run and manage the healthcare organizations. Examples of these companies are the local doctor’s office‚ hospitals‚ nursing homes or home healthcare agencies. Healthcare administrators have endless opportunities but I personally think that long term care is a great option. Long term care is always growing and evolving. According
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