Systems in Global Business Today Case 1: UPS Global Operations with the DIAD IV Tags: UPS global operations; handheld computers; wireless mobile platform; digital firm; integration of business; customer value generation. Summary How IT drives the UPS operation worldwide. Using smart people and smart technology‚ UPS delivers over 14 million packages daily to 200 countries and territories‚ requiring the talents of 70‚000 drivers who are wirelessly connected to UPS main databases located in seventeen
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CASE STUDY QUESTIONS 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location (while en route)‚ and billing and customer clearance documentation. Processing: The data are transmitted to a central computer and stored for retrieval. Data are also reorganized so that they can be tracked by customer account‚ date‚ driver‚ and other criteria such as the
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1. What are the organizational styles before and after the transition? UPS is the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services UPS effective use of clearly defined organizational structure and design Pres 3 VP several managers UPS Departmentalization * Functional: it groups jobs by functions performed * Product: Groups jobs by product line * Geographical: Groups jobs on the basis of territory
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Case Study Questions 1. What are UPS "Smart Labels?" What role do they play in UPS operations? The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. One of the key elements of the smart label is the barcode. The information contained in a smart-label barcode can benefit you significantly. Among these‚ a UPS Smart Label provides you with the following: Increased reliability‚ since the barcode contains data imported directly from your system
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UPS Case Study 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? 1) The inputs of the package tracking system are information about senders and receivers‚ such as their names and addresses‚ the weights of packages‚ the contents of the packages‚ the pick up dates‚ the type of services (ground shipping‚ overnight shipping‚ etc.) and customers’ signatures. 2) The system then processes those information to calculate and compare delivery routes for each driver
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of them‚ such as UPS Trade Direct or Automated Shipment Processing. Explain how you or your business would benefit from the service. United Parcel Service (UPS) started out in 1907 with intention to serve people with best services and lowest rates. UPS is a company that delivers packages and also documents to more than 6.1million customers in more than 200 countries around the world. “UPS’s primary business is the time definite delivery of packages and documents worldwide. UPS provides lot of services
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CASE STUDY – UPS – United Parcel Service Inc. US$42.6 Billion This article is excerpted from E-Volve-or-Die.com: Thriving in the Internet Age Through E-Commerce Management‚ by Mitchell Levy (New Riders Publishing‚ 2000‚ ISBN 0-7357-1028-7). www.ups.com History of Transformation UPS has been in the package delivery business for 95 years‚ providing services to businesses and consumers worldwide in more than 200 countries. In 1994‚ UPS began to investigate the potential of e-commerce and started
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UV0906 UNITED PARCEL SERVICE OF AMERICA‚ INC. United Parcel Service of America‚ Inc. (UPS) had grown spectacularly from its humble beginning in 1907‚ when 19-year-old Jim Casey borrowed $100 to start a messenger and homedelivery service for Seattle department stores. By 2007‚ UPS had become a global public company‚ with a market cap of $74 billion‚ more than 428‚000 employees‚ $47 billion in revenue‚ and operations in more than 200 countries. A recognized leader among packagedelivery companies
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Chapter 8 Joints Matching Questions Figure 8.1 Using Figure 8.1‚ match the following: 1) Periosteum. Answer: A Diff: 2 Page Ref: 251; Fig. 8.3 2) Articular cartilage. Answer: C Diff: 2 Page Ref: 251; Fig. 8.3 3) Joint (synovial) cavity. Answer: B Diff: 2 Page Ref: 251; Fig. 8.3 4) Synovial membrane. Answer: E Diff: 2 Page Ref: 251; Fig. 8.3 1 Copyright © 2010 Pearson Education‚ Inc. 5) Fibrous capsule. Answer: D Diff: 2 Page Ref: 251; Fig. 8.3 Figure 8.2 Using Figure 8.2‚ what type of axis does
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Topic 1 – Introduction 1. Definitions: anatomy‚ physiology‚ palpation‚ auscultation‚ percussion‚ homeostasis‚ negative feedback loop‚ positive feedback loop‚ intracellular fluid‚ extracellular fluid‚ interstitial fluid‚ anatomical position‚ supine position‚ prone position‚ (frontal or coronal‚ transverse‚ sagittal‚ midsagittal‚ parasagittal‚ oblique sections or planes)‚ cell‚ tissue‚ organ‚ organ system‚ serous membranes (distinguish between visceral and parietal layers)‚ pericardium‚ pleura‚ peritoneum
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