TABLE OF CONTENTS TOPIC PAGES 1.1 Variables in the microenvironment 2 1.2 Ways to departmentalize the business 2-3 1.3 Management functions 3-4 2.1 Operations functions 5 2.2 Qualities of leaders 5 2.3 Charismatic qualities 5 2.4 Leadership competences 6 2.5 Formal communication 7 2.6 Empowerment characteristics 7-8 3.1 Social responsibility 9 3.2 Manage resistance to change strategies 9 3.3 Change process phases
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Past Exam Questions Question 1 (Marketing – delivering and capturing value) a) Imagine you are purchasing a new IPAD device during the summer holidays. Discuss the types of marketing value you would get from purchasing and using this product offering (8 marks) b) Discuss what is meant by the following marketing terms a. the production concept b. marketing concept c. societal marketing concept (6 marks) c) Why are marketing relationships becoming more important for sellers? Identify
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N15MAY/3713 MARKETING MANAGEMENT Question : If you are working in a super market‚ what techniques/tools you will use in data collection? How are you going to analysis the data and make inferences? How will you finally apply your market research to improve sales and win over customers? ANSWER: Marketing research is "the process or set of processes that links the consumers‚ customers‚ and end users to the marketer through information — information used to identify and define marketing opportunities
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Customer Flow: Taco Bell serves on average 1‚500 customers per day (15 hours). On average there are 75 customers in the restaurant (waiting to place the order‚ waiting for the order to arrive‚ eating‚ etc.). How long does an average customer spend at Taco Bell and what is the average customer turnover? R=1‚500 customers/day I=75 customers T=I/R=(75 cus/1‚500 cus/day)x(15 hrs/day)x(60min/hr)=45 minutes Customer turnover=1/T=(1/45 min)x(60 min/hr)x(15 hrs/day)=20 times per day Job Flow: The Travelers
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Fundamental of Marketing MKT 243 ASSIGNMENT CLARKS VS RORINE (SHOES) NAME: SHAFIQAH BINTI HAZIZUL HASAN ID NUMBER: 2008416494/ ITM087012297 SECTION: 06 LECTURER’S NAME: MISS KHUSNA Introduction Company’s biography It began with a flash of inspiration. It was 1825 in the Somerset village of Street and James Clark was busy working at the tannery owned by his brother‚ Cyrus. Among the sheepskin rugs‚ the off-cuts and cast-offs were piling up when James had a brainwave: “Slippers!”. And
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Question 1 Why did IKEA decide to enter the Malaysian market through franchising? Do you agree with this strategy? What could have been alternative strategies? IKEA is one of the top sellers in furniture goods around the world. IKEA expanded to Malaysia and approaches high-risk market by franchising. IKEA used a conservative policy to globalize its business. IKEA never enters a new potential market by opening a retail outlet. IKEA sets up a supplier link with host country to reduce approach in which
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* Home * Business * Small Business Information * Marketing * Marketing management Marketing/Marketing management Advertisement Expert: Leo Lingham - 10/7/2009 Question Sir could you please answer the following two questions for me? I need your help in answering these. PLease reply me as soon as possible. 1. Marketing management an artistic exercise and therefore highly subjective versus marketing management is largely a scientific excercise with well established guidelines
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Ishaque Report Topic: Marketing Plan for CleanWell Hand Sanitizer Program: MBA-Executive CleanWell Hand Sanitizer - Zero germs – instantly!! LETTER OF AUTHORIZATION Students of Principles of Marketing Institute of Business Management Dear Readers: We have been authorized to conduct an elaborate study on the Marketing Plan of any product‚ by the Management of Institute of Business Management and the course instructor of Principles of Marketing‚ Dr. Munzir Ishaque. The enclosed
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EXECUTIVE SUMMARY This report was commissioned to address the need for Wiggo‚ a successful Supermarket chain of Europe to introduce a new outlet in the Caribbean region on the island of St.Lucia. It was found that the major factors which would affect the decision of the marketing department of Wiggo in opening the outlet would be the following: Using the PESTLE Model for the situational analysis it was found that the main external factors which would influence Wiggo Tropico are the age distribution
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Getting the Marketing Mix Right Marketers have a wide array of selling tools at their disposal‚ but lack an effective method for predicting their success. Associate Professor Thomas J. Steenburgh and collaborators offer a new model for guiding their marketing investments. Key concepts include: Discrete choice models commonly used to evaluate marketing strategies often provide misleading results‚ leaving managers with the inability to accurately measure how they can get the best bang for their
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