"Key account management case studies" Essays and Research Papers

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    these initiatives? Since the 1960’s’ Xerox has made use of its employee similarity networks where representatives of minority groups would represent the interests of those groups to senior management. The network provided women and minorities the chance to display their leadership capabilities to upper management. Xerox also has performance reviews that rate managers on their capability to employ‚ guide and promote underrepresented groups. The consequences of these initiatives are Anne Mulcahy

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    Big Brand – Engagement Results 1.0 The Client The client is an apparel company with global brand recognition and products available in virtually every country in the world. To keep their competitors in the dark‚ we will call the client Big Brand. Big Brand has been delivering sports apparel and accessories to customers for most of a century. Big Brand has a simple strategy – to continuously strengthen brands and products to improve their competitive position and financial performance. The

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    6/27/12 IBS Case Studies IBS Mumbai Date: 27/06/2012 Time: 20:46:19 FM0001 IBS Case Development Center Unilever Limited: Transforming the Finance ‘Function’ This case study was written by Parveen Sultana and Fathima Reshma Taj H‚ under the direction of Saradhi Kumar Gonela‚ IBS‚ Hyderabad. It is intended to be used as the basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. The case was compiled from published sources. License

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    small orders‚ I almost never find a way to consolidate them to get volume rates. And I’m having the same problems on outgoing shipments. I’m caught in a two-bladed buzzsaw!” Supply manager Joan Glass interrupts to say‚ “Harold‚ we’re operating on low inventories because we save money doing it. Many times air freight is the only way I can be sure of getting what I need on time.” Production manager Holtz comments‚ “And when I need something‚ I need it. Take spares. This ‘downtime’ is a very expensive

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    the United States Secret Service and the Carnegie Mellon University Software Engineering Institute’s CERT® Coordination Center. Case Study - Efficient Service Production with Optima The company - Mitec Group The Mitec Group has 12 years of experience in the area of voice network management. The Group has a proven track record from supplying scalable management solutions for Voice Managed Services. The Challenge An increasing number of enterprises decide to buy managed services or completely

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    Chemotherapy management is a highly complex job in both inpatient and outpatient clinics. McKesson’s Horizon Meds Manager is a pharmacy information system servicing the chemotherapy pharmacy for patients with cancer in a hospital and clinic. When the patient has signed in‚ an armband is printed containing a barcode specific to that patient. Doctors input chemotherapy orders in the electronic order entry system by using chemotherapy order sets. Medication orders are sent to the pharmacy information

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    answers to short case study questions– Essential Operations Management Lecturer resources Essential Operations Management Lecturer resources Guideline answers to short case study questions 1 © Alex Hill and Terry Hill 2011 Guideline answers to short case study questions– Essential Operations Management Lecturer resources This document contains answers to the short case study questions contained within each chapter. For extended teaching notes relating to the long case studies at the end

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    MANAGEMENT TOOLS 2013 An executive’s guide Darrell K. Rigby MANAGEMENT TOOLS 2013 An executive’s guide Darrell K. Rigby Copyright © Bain & Company‚ Inc. 2013 All rights reserved. No part of this book may be reproduced in any form or by any means without permission in writing from Bain & Company. Published by Bain & Company‚ Inc. 131 Dartmouth Street Boston‚ MA 02116 Shared Ambit ion‚ True Results Bain & Company is the management consulting firm that the world’s business

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    emerging nations- Global expansion. Threats • Rapid Technology Changes • Industry constantly evolving • High competition • Patent copy right violation • Multiple distribution network‚ weak • Outsourcing difficulties – vendor not happy • New Management The Strategic Position and Action Evaluation (SPACE) Matrix The Strategic Position and Action Evaluation (SPACE) Matrix is four-quadrant framework indicates whether aggressive‚ conservative‚ defensive‚ or competitive strategies are most appropriate

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    Case Study II-2 The Challenges of Local System Design for Multinationals: The MaxFli Sales Force Automation System at BAT Overview (Class Discussion Case) Large multinational corporations are designed to leverage economic efficiencies in economy of scale and economy of scope across geographic regions. These efficiencies are challenged when local market tastes‚ business processes‚ or regulations render a one-size-fits-all solution suboptimal. In contrast‚ locally-tailored solutions may fail

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