"Key concepts of maintaining a satisfied and motivated workforce within tourism and hospitality organisations" Essays and Research Papers

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    Sustainable tourism “Development of sustainable tourism in Scotland” [pic] Main questions: 1. What is sustainable tourism? 2. Characteristics of sustainable tourism: - Economic - Social equity - Environmental and cultural protection 3. Introducing Scotland…(short description) - Country sides - Tourism - Tourists - Historical heritages - Places and destinations in Scotland

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    TOURISMOS: AN INTERNATIONAL MULTIDISCIPLINARY JOURNAL OF TOURISM Volume 6‚ Number 2‚ Autumn 2011‚ pp. 139-158 UDC: 338.48+640(050) ECONOMIC POTENTIAL OF TOURISM: A CASE STUDY OF AGRA Surabhi Srivastava University of Lucknow Tourism in its broadest generic sense can do more to develop understanding among the people‚ provide jobs‚ create foreign exchange and raise living standards than any other economic force. India is world famous for the city of Taj -Agra. There are a number of other tourists

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    tourism

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    Impact of Tourism: An Economic Analysis Executive Summary The main purpose of this report is to show the importance and the role of the indirect economic effects of tourism on growth and GDP‚ employment and foreign trade. Tourism’s role in the economy is often perceived as being limited to the hospitality industry (cafes‚ hotels and restaurants) and outbound and inbound travel agencies and carriers‚ which form the leading service sector in many countries. However‚ the economic impact of tourism is much

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    ARTICLE www.hbr.org Why Satisfied Customers Defect by Thomas O. Jones and W. Earl Sasser‚ Jr. Included with this full-text Harvard Business Review article: 1 Article Summary The Idea in Brief— the core idea The Idea in Practice— putting the idea to work 2 Why Satisfied Customers Defect 14 Further Reading A list of related materials‚ with annotations to guide further exploration of the article’s ideas and applications Product 6838 Why Satisfied Customers Defect The Idea in Brief The Idea in

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    Management Introduction To Decentralisation Decentralisation of authority is another concept closely related to centralisation. The delegation of authority by an individual manager is closely related to organization’s Decentralisation of authority. Decentralisation of authority means conscious/systematic effort to bring dispersal (spreading) of decision making power to the lower levels of the Organisation. In decentralisation‚ only broad powers will be reserved at the top level. Such powers

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    www.elsevier.com/locate/atoures Annals of Tourism Research‚ Vol. 28‚ No. 2‚ pp. 360–377‚ 2001  2001 Elsevier Science Ltd. All rights reserved Printed in Great Britain 0160-7383/01/$20.00 PII: S0160-7383(00)00051-7 OUTDOOR ADVENTURE TOURISM A Review of Research Approaches Karin Weber La Trobe University‚ Australia Abstract: A review of the existing literature on adventure tourism reveals that research on this subject has so far focused mainly on preconceived notions of scholars and

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    ANALYSIS OF THE TOURISM DESTINATION – CONCEPTUAL–METHODOLOGICAL ASPECTS. CASE STUDY: THE NORTHERN OLTENIA OR OLTENIA BENEATH THE MOUNTAIN FELICIA–AURELIA STĂNCIOIU‚ OCTAVIAN ARSENE‚ NICOLAE TEODORESCU‚ MIRELA MAZILU‚ IOAN COSMESCU‚ ROXANA CRISTINA MARINESCU Felicia–Aurelia STĂNCIOIU‚ Professor PhD Academy of the Economic Studies‚ Bucharest Octavian ARSENE‚ Director of the General Board for Development and International Relations‚ Ministry of the Small and Middle Enterprises‚ Trade‚ Tourism and liberal

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    Hospitality Law Hospitality law has evolved as a specialty within the legal profession in the last several decades. It is also offered as a course on the undergraduate and graduate levels as well as in some law schools. A typical hospitality law course covers the history of hospitality law‚ the impact of federal and state civil rights laws on the hospitality industry‚ and an extensive discussion of contract law‚ including discussions of remedies for overbooking and a guest’s breach of the contract

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    CHAPTER 9 TOURISM Kerala is a green strip of land‚ in the South West corner of Indian peninsula. Its unique feature‚ culture and traditions‚ coupled with its varied demography has made Kerala one of the most popular tourist destinations in the world. This Tropical paradise with its spectacular and diverse natural attractions has greatly attracted holiday makers from across the world. Kerala is one among the longest- lived‚ healthiest‚ most gender equitable and most literate regions makes it distinct

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    For my two organisations I have chosen Thomas Cook which is a Tour Operator‚ and my other one will be Hilton Hotel which will come from the accommodation sector. Who are Thomas Cook? Thomas Cook are a well-known and commonly used Travel Agents. Thomas cook are very proud to serve the 23 million customers who choose to use them as a Travel agent. Thomas Cook are one of the world’s leading leisure travel groups with massive sales over £9 billion and an astounding more than £20 million customers

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