"Key concepts of maintaining a satisfied and motivated workforce within tourism and hospitality organisations" Essays and Research Papers

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    |Teagan Kluska | |UNIT CODE: |COM00207 | |UNIT NAME: |Communications in organisations | |ASSIGNMENT NUMBER: |2 | |ASSIGNMENT DUE DATE: |28/03/2013

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    Hospitality Seth Horton Citizens living in Peloponnesia would have been ready to welcome a guest to house them for a long stay or even just a simple meal. The features of the ancient Greek times are that the hospitality had to be ready on the spot at almost all times. In modern day times an unscheduled visit from a stranger would be unheard of. For an ancient Greek this would not have been too extremely rare. Even though might be a slight inconvenience the people who

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    PEOPLE IN ORGANISATION

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    PEOPLE IN ORGANISATIONS Level 7 I. ORGANISATIONAL BEHAVIOUR 1.1. The meaning of organizational behaviour We live in an organizational world. Organizations of one form or another are a necessary part of our society and serve many important needs. The decisions and actions of management in organizations have an increasing impact on individuals‚ other organizations and the community. It is important‚ therefore‚ to understand how organizations function and the influences which they

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    People in Organisations

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    Introduction The purpose of this paper is to define the concept of Organisational Behaviour and identify the most important areas of the topic which considerably impact on organisational efficiency and effectiveness. Nowadays‚ due to the rapidly changing business environment‚ perceiving organisational behaviour is recognised as one of the most significant aspects of all business operations (Robbins and Judge‚ 2010). According to Financial Times Mastering Management (1997) “Organisational behaviour

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    Diverse Workforce

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    A Diverse workforce Outline 1. Introduction of a diverse workforce 2. Advantages of a diverse workforce nowadays 2.1 different skill and experience 2.2 broader service range 3. Problem of a diverse workforce these days 3.1 hinder sharing the formation of enterprise culture 3.2 reduce the enterprise culture execution 4. Solution of deal with the problem 5. Conclusion 6. Reference 1. Introduction In 1964‚ the Congress of the United States

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    International Tourism

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    1.0 Tourism and International Tourism Tourism is the movement of people from one place to another. The tourism product is different from other products as it is produced and consumed simultaneously by the consumer. The buyer has to experience the product and services to know the worthiness of the tourism package. For instance if the tourist is buying a package tour to destination Mauritius‚ the tourist must travel to the country to experience the tourism products and services available there

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    Tourism Early Tourism

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    Bacamante Subject : TC 101 – Principles in Tourism HISTORY OF TOURISM Early Tourism - Travel and exploration are basic to human nature. “Torah” - Hebrew word - Studying - Learning - Searching Old Testament - “Noah with his Ark” must have been the first large-scale operator - his passengers were mostly animals. Two Forms of Early Tourism: 1. Travel for business such as trading

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    Technology and Tourism

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    Technology and tourism Anna Baines The author Anna Baines is a freelance journalist. Abstract The travel and tourism industry is starting to exploit technology. This is going to change the nature of the services offered‚ and the nature of work within the industry. Employers and employees may have different perceptions about the likely benefits of technology. Discusses the changes at the “higher” and “lower” organisational levels and suggests that the industry is only partially prepared for the

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    Hospitality in the Odyssey

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    Jeremy Worden Hospitality Illustrated in Homer ’s The Odyssey Far removed from our individualistic society today is the ancient Greece portrayed in Homer’s The Odyssey‚ where hospitality and good will are the main focus of these people. As decreed by Zeus himself‚ those who wish the favor of the Gods must welcome foreigners and domestic with hospitality. A man was supposed to offer the best of his food‚ his home‚ and his knowledge before ever asking for his guest’s name or why he was there.

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    Tourism

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    TOURISM “…tourism should be defined conceptually as those aspects of leisure-time behaviour and their consequences which occur as a result of temporary trips away from the home environment and which are motivated exclusively by a concern for recreation matters.” (Heeley‚ 1980)   2. “…tourist as someone travelling for any purpose except commuting to and from work…” [   (Hunt & Layne‚ 1991) ]   3. “…Tourism appears to be becoming an acceptable term to singularly describe the activity of people

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