Introduction to Communication in Health and Social Care Communication can be spoken‚ written and physical; some people have disabilities or difficulties that can make communication a special challenge for them. We communicate to share information and ideas it is defined as ’information transfer’. The way we transfer information is by speech‚ signals or writing. We all use a variety of communication techniques to both understand and to be understood. People communicate for different reasons:
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Certificate L3 Communication. Outcome 1. Understand why effective communication is important in adult social care settings. 1. Use the box on the left to identify people that you communicate with. Use the box on the right to state why you communicate with them. |Parents |To update them on service users weeks/days. | |GP’s |In case
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1.1 Equality is having freedom from discrimination‚ the promotion of equal opportunities and when working in social care‚ workers must not discriminate or condone discrimination. Diversity is having the right to be different‚ the treatment of each person as an individual‚ respect and promote individual views. Also respecting different people’s values and cultures. Inclusion is inclusive practice to provide support that people need‚ in order to live their lives as fully as possible. It works by
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The Health and Social Care Act 2012 (c 7) is an Act of the Parliament of the United Kingdom. It is the most extensive reorganisation of the structure of the National Health Service in England to date.[1] It proposes to abolish NHS primary care trusts (PCTs) and Strategic Health Authorities (SHAs). Thereafter‚ £60 to £80 billion of "commissioning"‚ or health care funds‚ will be transferred from the abolished PCTs to several hundred "clinical commissioning groups"‚ partly run by the general practitioners
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Mentorship for Health Social Care Practitioner’s Introduction: Mentoring students in clinical practice is an important aspect of nursing. Nurses or mentors consider their profession to be practice based and work hard to ensure that a larger part of learning and assessment takes place in the clinical area. The Nursing and Midwifery Council (NMC)‚ 2006 defines the term mentor as‚ the role of the nurse‚ midwife or health visitor who facilitates learning‚ supervises and assesses students in the practice
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Learning outcome 1.4 – Explain ethical dilemmas and conflicts that can arise when providing care‚ support and protection to users of HSC. Alternatively explain what you would do if you are in any of the following situations‚ and show your understanding of what a dilemma is. You need to use this case scenarios in order to answer LO 1.4. 1. A pregnant woman is killed from injuries sustained in a car wreck‚ but the foetus may still be able to sustain life by keeping the mother on life support
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Health and social care guide to communication Communication is an interactive two way process of giving and receiving a message‚ such as exchanging ideas or information it can be a mixture of verbal and non-verbal and formal and informal methods. Communication is important to master to become an effective health and social care professional because you need to be able to listen to people to understand their needs because if you don’t listen to them properly wrong information can be taken also
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Shawar Ali 10CHL - Level 2 Health and Social Care Unit 3- P1 - 29th February 2016 P1: A description of different forms of verbal and non-verbal communication. Verbal: (what is it and how will you use it in Livingstone Road Residence) ● clear speech - is when you are pronouncing words correctly and sounding the ends of words clearly. In Livingstone Road Residence we would use clear speech with those who have hearing impairments so they can have a better understanding of what I’m saying
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LO1 Understand perceptions of health‚ disability‚ illness and behaviour 1.1 analyse concepts of health‚ disability‚ illness and behaviour in relation to users of health and social care services 1.2 assess how perceptions of specific needs have changed over time 1.3 analyse the impact of legislation‚ social policy‚ society and culture on the ways that services are made available for individuals with specific needs LO2 Understand how health and social care services and systems support
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responses when dealing with two particular incidents or emergencies in a health or social care setting. M3: Discuss health‚ safety or security concerns arising from a specific incident or emergency in a health or social care setting. D2: Justify responses to a particular incident or emergency in a health or social care setting. Emergency: Earthquake An emergency is an unexpected situation that poses immediate risk to health‚ property or environment. Emergencies require immediate and direct actions
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