FedEx is being sued for discriminating deaf employees. The company hired a number of deaf workers as package handlers. But they didn’t offer adequate accommodations. This is why the lawsuit was filed. The lawsuit was filed by the EEOC (Equal Employment Opportunity Commissions) in Maryland. The EEOC is a United States agency that fights for all equal rights of employment. FedEx didn’t supply training videos with ASL or captioning. Not even interpreters during company meetings for them to understand
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UPS/FedEx Package Wars After analyzing the case‚ UPS exhibits many strong aspects within their company. UPS is extremely financially minded‚ helping to keep costs low and very small amounts of debt. This makes UPS a cost leader in the industry. This translates into a financially efficient company. UPS is also a leader in supply chain solutions‚ offering a wide selection of services to fit every business and personal need. This could attract more customers since everything they need is in
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FN6033:CORPORATE FINANCE ASSIGNMENT: CASE STUDIES CASE 1: THE BATTLE FOR VALUE‚ 2004: FEDEX CORP. VS. UNITED PARCEL SERVICE‚ INC. QUESTIONS: 1. There is competition in the overnight package delivery industry‚ and the strategies by which those two firms are meeting the competition. What are the enabling and inhibiting factors facing the two firms as they pursue their goals? Do you think that either firm can attain a sustainable competitive advantage in this business? 2. Why did FedEx’s
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Running head: FedEx Customer Service: A Management Dilemma The FedEx Customer Service Holiday Dilemma Southern New Hampshire University QSO 500 Problem Background Federal Express‚ also known as FedEx‚ is a delivery service business headquartered in Memphis‚ Tennessee. The company offers delivery services in all 50 states and across several U.S territories. FedEx offers services internationally‚ although this research will be focused on U.S. operations. FedEx’s mission
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care will help save money‚ gas‚ and time. With that being said‚ we still need look for ways to save additional money on gas and time. There are two competitors‚ FedEx‚ and UPS‚ who dominate the air delivery and freight services industry in the United States‚ FedEx is the smaller of the two. UPS have a higher price earning while FedEx have a lower earnings per share. With UPS” 2.5 billion miles in 2007‚ the company “says its package flow technology combined with right turns‚ save” 28‚541‚472
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Review core capabilities. Core capabilities are critical issues in operations management. Why are core capabilities an asset? Are there any instances in which a firm’s core capabilities can be a liability rather than an asset? In general‚ core capabilities are an organization’s key ability that sets it aside from competitors. According to Qfinance‚ the definition of core capabilities is a key ability or strength that an organization has acquired that differentiates it from others‚ gives it
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possible with current research‚ and then conduct a comprehensive SWOT analysis for FedEx. FedEx is a household name when it comes to delivery of packages in the United State and globally. One of their internal strengths is the customer satisfaction. “Six subsidiary companies of FedEx Corp. has been highly ranked by Logistics Management magazine readers in the 30th Annual Quest for Quality Awards. Four of the six FedEx companies were recognized as the best in five categories. More than 6‚175 readers
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Case background in brief FedEx Corporation‚ known worldwide‚ provides customers (individuals and businesses) with a portfolio of transportation & logistics‚ e-commerce and business services. With annual revenues of over $44 billion‚ the company offers solutions through operating companies competing together and managed collaboratively‚ under the FedEx brand. FedEx is consistently ranked among the world’s most admired and trusted employers. Its workforce consists of more than 300‚000 members
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Table of Contents Capability Maturity Model (CMM) 3-6 People Capability Maturity Model (P-CMM)... 7-8 Software Acquisition Model (SA-CMM) 8 Capability Model Model Integration (CMMI) 9-11 CMM and ISO 9001 11-12 A process is "a system of operations in producing something ... a series of actions‚ changes‚ or functions that achieve an end or result" (Webster’s Dictionary). With the growing emphasis
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for Value‚ FedEx Corp. vs. United Parcel Service‚ Inc. The purpose of this memo is provide a recommendation on whether to invest in FedEx or UPS‚ given that the air transportation market in China is now open to both companies. Outlined in this memo are an assessment of the strategic approaches and an evaluation of the financial and non-financial performance of both companies‚ which led to the conclusion that UPS is the superior investment opportunity. 1.0 Strategic Approaches for FedEx and UPS FedEx
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