Cultural Competency A PRACTICAL GUIDE FOR M E N TA L H E A LT H S E RV I C E P R O V I D E R S By Delia Saldaña‚ Ph.D. Hogg Foundation for Mental Health Cultural Competency A PRACTICAL GUIDE FOR M E N TA L H E A LT H S E RV I C E PROVIDERS © 2001 Hogg Foundation for Mental Health The University of Texas at Austin About the Author Delia Saldaña‚ Ph.D.‚ is a clinical associate professor at The University of Texas Health Science Center at San Antonio and past director of Health
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My writing capabilities‚ when writing about things like emotions‚ fall within the limits of those that I love. I could write novels about my mother’s strength or my sister’s dedication or even one about my cat’s eating habits‚ but when I’ve been asked to write about myself‚ I never can. For a lack of a more scholarly word choice‚ I see difficulty in talking about myself or my qualities without feeling as if I have an extremely inflated sense of self. I tend to keep to myself and while to my innermost
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Question: The ability of some firms to sustain longer term competitive advantage relates to their capabilities according to the resource based theory of the firm. Summarise this approach to explain why some firms perform better than others in an industry. Sustainable Competitive Advantage Within all economies there have always been firms that are destined for success and firms that are doomed to failure... or have there? Is this an inevitable outcome predestined by exterior market forces
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BRAC University Journal‚ Vol. IV‚ No. 2‚ 2007‚ pp. 55-66 PERCEPTIONS OF THE CUSTOMERS TOWARDS INSURANCE COMPANIES IN BANGLADESH-A STUDY BASED ON THE SURVQUAL MODEL Tamzid Ahmed Chowdhury Faculty of Business and Economics Daffodil International University Dhaka‚ Bangladesh and Masud Ibn Rahman Faculty of Business and Economics Daffodil International University Dhaka‚ Bangladesh and Syeda Rownak Afza BRAC Business School BRAC University Dhaka‚ Bangladesh ABSTRACT This is the
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CASE STUDY ON TATA NANO TATA MOTORS HAS UNVEILED THE WORLD’S CHEAPEST MOTOR NANO CAR The case discusses the making of Tata Nano‚ the world’s cheapest car‚ manufactured by India based Tata Motors. On March 30‚ 2009‚ Tata Nano was launched with an ex-factory price tag of INR 100‚000 (about US$ 2000). The case explains the design and development process of TataNano. The car was the result of a five year research and development project carried out by Tata Nano development team. While developing
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“Managerial decision making: an Anglo-Brazilian comparison”‚ in Warner‚ M Axelsson‚ R.‚ Cray‚ D.‚ Mallory‚ G.R. and Wilson‚ D.C. (1991)‚ “Decision style in British and Swedish organizations”‚ British Journal of Management‚ Vol Barney‚ J.B. (1991)‚ “Firm resources and sustained competitive advantage”‚ Journal of Management‚ Vol Bugra‚ A. (1994)‚ State and Business in Modern Turkey: A Comparative Study‚ State University of New York University Press‚ New York‚ NY. Carr‚ C. (2005)‚ “Are German‚ Japanese and Anglo-Saxon
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includes everyone and excludes no one. This means we create a safe environment where each individual is valued for the characteristics that make them unique. IBM believes diversity is a no-brainer – it’s the fuel of creativity and innovation‚ the key to attracting‚ retaining and motivating talented people‚ and a critical differentiator in today’s business and workplace environment. As part of its diversity agenda‚ IBM proactively supports its lesbian‚ gay‚ bisexual and transgender population‚ with
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Despite a growing interest of competency among mangers and human resource professionals in recent years‚ the modern competency movement in industrial-organizational psychology actually dates from the mid1950’s and early 1970’s. In that regard‚ John Flanagan’s work (1954) and Dave McClelland’s studies (1970) might be cited as two landmark efforts that originally invented the concept of competency. A Precursor of Competency Modeling : The Work of John Flanagan. A seminal article published
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Decision Options…………….…………………………………………………………………….6 Recommendation………………………………………………………………………………….8 Problem Definition: In early 2007‚ Ford Motor Company is struggling to stay afloat with flat sales and increasing costs in an incredibly competitive market. Over the past five years‚ despite many attempts at restructuring and cutting costs‚ Ford Motors is suffering falling market shares and serious financial losses. They posted a loss of $12.7 billion for 2006‚ the largest full year loss in the
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is through the use and development of core competencies. Core competencies are the value created activities that allows a company to achieve efficiency‚ quality‚ innovation‚ or customer responsiveness (Jones‚ 2010). Two specific core competencies that give an organization a competitive advantage are functional and organizational resources. Functional resources are simply the skills possessed by an organization’s functional personnel. These resources are so vital to an organization’s competitive
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