Key Points Chapter 1: Key to success – recurring cash flows Chapter 2: Key to success for Entrepreneurs – persistence! Chapter 3: Key to success for BP- it Explains 1) Management‚ 2) Management‚ 3) CF Executive Summary – the most important section Include ROI and NPV (IRR?) Ratio analyses Chapter 4: Key point – must use the same accounting method Key point: Successful entrepreneurs know their cash position at all times. Chapter 5: Liquidity – the most important ratios Key point – Entrepreneurs
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I. The Sociological Perspective A. This perspective is important because it provides a unique way of looking at the human experience. It allows us to gain a new and comprehensive vision of day-to-day social life. B. This perspective stresses the broader social context of behaviour by looking at an individual’s social location (employment‚ income‚ education‚ gender‚ age‚ and race) and by considering external influences and personal experiences‚ which are internalized and become part of a person’s
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Summary of Key Points and Terminology – Chapter 1 • Quality assurance refers to any action directed toward providing consumers with goods and services of appropriate quality. Although craftspeople were attentive to quality‚ the industrial revolution moved responsibility for quality away from the worker and into separate staff departments. This had the effect of making quality a technical‚ as opposed to managerial‚ function. This thinking carried through Western industry until about 1980.
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The Cheating Culture 5 Key Points In the 1990’s‚ the Sears Auto Repair chain instituted a production quota for it’s auto repair staff‚ so the mechanics started billing their customers for maintenance on their cars for unnecessary and costly maintenance. Out of fear for losing their jobs‚ the act of giving repairs and charging the customers‚ respectively‚ for repairs their car did not need is relevant to the many stories in the cheating culture. One person was benefited for work they did not necessarily
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AYN 505 – Sem. 1/2011 BUSINESS STRATEGY ANALYSIS - SEMINAR QUESTIONS – WEEK 2 - KEY POINTS A. Discussion Question 1. In financial analysis‚ explain why each of the four financial analysis steps (strategy‚ accounting‚ financial‚ and prospective analysis) is critical‚ and explain how they relate to one another. (PHBWBL p10‚ Q4 adapted) 2. Your brother‚ who works in a bank‚ has recommended to you that you purchase shares in an organisation‚ on the basis of the following information‚ which
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for Review of Journal Article Student(s) Name : Title of Article : Date of submission : MY REVIEW Introduction Give an overview of the article. Development What are the key points in this article? What did I find striking or interesting about these key points? How relevant are the key points to my role as a teacher? What do I agree or disagree with in this article? How has this article influenced me in thinking deeply about my values‚ beliefs and assumptions? How specifically
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almost all aspects of services operation have compelled the management of every service industry to place emphasis on the efficient and effective method of presenting its service. The need for marketing in service industry cannot be overemphasized‚ the degree of marketing activities in a company depends on the size of the market. Traditionally‚ executives in service industries have not been market driven. They have lagged behind sellers of products in accepting the marketing concept and have generally
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A force can do one of four things to an object: 1. Make it speed up - accelerate. 2. Make it slow down - decelerate. 3. Change its direction. 4. Change its shape. If something is doing one of these four things there must be net force acting upon it. Newton’s First Law ’Every body continues in a state of rest or uniform motion unless acted upon by an external force.’ Something without net force acting on it will either stay still or move at a constant speed in a straight line until
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The Biggest Dirty Little Secret in Business Lack of Candor – blocks smart ideas‚ fast action and good people from contributing all they’ve got When you’ve got Candor – everything just operates faster and better The Candor Effect 1. Gets more people in the conversation and makes you idea rich 2. Generates speed 3. Cuts costs Differentiation Defined Differentiation is a way to manage people and business Two parts to a company 1. Software – your people a. Top 20% - they are the
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Service Marketing 10MBAMM314 Syllabus Module I Introduction to services: What are services‚ Why service marketing‚ Difference in goods and service in marketing‚ Myths about services‚ Concept of service marketing triangle‚ Service marketing mix‚ GAP models of service quality Module II Consumer behaviour in services: Search‚ Experience and Credence property‚ Customer expectation of services‚ Two levels of expectation‚ Zone of tolerance‚ Factors influencing customer expectation of services Customer
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