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    business’s total marketing communications program. KEY POINTS A promotional mix is the term used to describe a business’s total marketing communications program. It specifies how much attention to pay to each of the five promotion subcategories‚ and how much money to budget for each. Advertising - Presentation and promotion of ideas‚ goods‚ or services by an identified sponsor. Personal selling - A process of helping and persuading one or more prospects to purchase a good or service or to act on

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    1. The 3 key considerations when segmenting an international market would involve the market segmentation‚ targeting and positioning. Firstly‚ market segmentation involves a group of customers who share similar sets of needs and wants. Market segmentation is consistent with the marketing concept and customer orientation and enables the firm to focus their marketing resources. It also helps the firm to gain competitive advantages using their expertise in the customer base. There are 4 main levels

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    Characteristics of Services

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    CHARACTERISTICS OF SERVICES The services have unique characteristics which make them different from that of goods. The most common characteristics of services are: Intangibility. Inseparability. Perish ability. Variability Intangibility Services are activities performed by the provider‚ unlike physical products they cannot be seen‚ tasted‚ felt‚ heard or smelt before they are consumed. Since‚ services are not tangibles‚ they do not have features that appeal to the customer’s senses‚ their

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    Service Management

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    Introduction The service industry interacts with our lives on a daily basis. Services can be defined as deeds‚ processes and performances. When considering the differences between products and services‚ intangibility and the fact that a service cannot be touched‚ tasted‚ viewed or tried on are terms often used (McColl-Kennedy & Kiel 2000). Services differ from goods in essentially four ways: (1) intangibility; (2) inseparability; (3) heterogeneity; (4) perishability (Kotler‚ Brown‚ Adam‚ Burton

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    Scoring Keys

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    Scoring keysScoring Keys for the 100-Item Version Honesty-Humility Sincerity Fairness Greed-Avoidance Modesty Emotionality Fearfulness Anxiety Dependence Sentimentality Extraversion Social Self-Esteem Social Boldness Sociability Liveliness Agreeableness Forgiveness Gentleness Flexibility Patience Conscientiousness Organization Diligence Perfectionism Prudence Openness to Experience Aesthetic Appreciation Inquisitiveness Creativity Unconventionality (interstitial facet scale) Altruism 1R‚ 25R‚ 49

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    internship report is to achieve theoretical knowledge about business administration and practical knowledge. I got the opportunity to do my internship program from Grameenphone Ltd therefore I have decided to do an internship report on “Product and service marketing strategy of cellphone industry: Study on Grameenphone." Internship program is basically a three month duration program where I worked under the Internet and broadband commercial division. OBJECTIVES OF THE INTERNSHIP PROGRAM The main

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    Fundamentals of Marketing Welcome! Wl ! Dr. Stephan Grzeskowiak Professeur‚ Departement Marketing © S. Grzeskowiak How do get these slides? Programs Postgraduate Fundamentals of Marketing © S. Grzeskowiak 1 11/6/2010 Preparation for today’s class • R d IKEA case (HBSP 9 504 094) Read 9-504-094) • Read KKBGH ‘Marketing Management’ – Part I (ch 1 – 4) ‘Understanding Marketing Mangement’ • Download and print Class notes © S. Grzeskowiak Fundamentals of Marketing What

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    Point of View

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    live with dignity." (Anonymous‚ 2010). Joe Cartwright from the Dignity in Dying campaign stakes his claim in this battle arguing ‚ "It is about replacing a bad death with a good death." (Cartwright‚ J. 2010). Mr. Cartwright also goes on to make his point touching on the fact that some just can ’t afford the proper health care and couldn ’t bear the thought of leaving their families and loved ones with so much medical debt. There is another

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    strategy. (Points : 25)               Question 2.2. (TCO C) Choose a specific brand (i.e.‚ Coke‚ Nike‚ McDonalds‚ etc.). Using this brand as an example‚ describe what makes this a unique brand that is easily recognizable by consumers. What do you‚ as a consumer‚ think of when you see this brand logo? How would you describe a Brand? What roles do Brands play in the market and what signals success? (Points : 25)               Question 3.3. (TCO H) Marketers recognize that the marketing of services

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    Is Target Marketing Ever Bad? Target market Definition: A portion of total market which consist of a group of buyers with similar traits and features that an organization wishes to attract. Key item of definition: Group of similar traits Aimed to attract specific buyer Market segmentation It is the division of a heterogeneous group of buyer or positional buyers into more homogeneous groups with relatively similar product or services needs. I think target market is not bad.As in market

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