Business Process Management Journal Success and failure factors of adopting SAP in ERP system implementation Vidyaranya B. Gargeya Cydnee Brady Downloaded by NANYANG TECHNOLOGICAL UNIVERSITY At 20:24 30 January 2015 (PT) Article information: To cite this document: Vidyaranya B. Gargeya Cydnee Brady‚ (2005)‚"Success and failure factors of adopting SAP in ERP system implementation"‚ Business Process Management Journal‚ Vol. 11 Iss 5 pp. 501 - 516 Permanent link to this document: http://dx.doi.org/10
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The history of the airline industry went through a period described as challenging and soaring. The reason behind this description is the rapid increase in oil price which caused major financial losses and a cut in airline profits. Airlines which declared bankruptcy between 2004 and 2007 have all been a case of such losses. As of 2009‚ in the UK‚ airline analysts expected that airlines will have to face great challenges in the future. An example of this is British Airways which predicted a profit
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Introduction Case studies Learning excellence: Southwest Airlines’ approach Ulla K. Bunz and Jeanne D. Maes The authors Ulla K. Bunz and Jeanne D. Maes are based at the University of South Alabama‚ Mobile‚ AL‚ USA. Abstract In an era in which adapting to change means survival‚ it is important to study what successful organizations have done. While the airline industry in the USA has not made thriving financial headlines‚ one small company has been able to satisfy its customers completely
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1.0 Background information Film industry in Kenya has a significant influence on the growth of economy. The film industry is expected to grown tremendously over the coming years. The slow growth of film industry in Kenya can be greatly attributed to the advancement of technology. In order for the indigenous film industry in Kenya to produce quality films worthy of a global audience‚ there are a number of educational‚ technological‚ and commercial concerns that need to be address. Such as Lack of
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crew‚ this U.S. airline provides outstanding customer service. Delta Air Lines is one of the largest and most well-known airlines in the world. Delta Air Lines began as a small crop dusting company (Huff Daland Masters) in the early 1920’s and transformed into a major transportation American airline (Welcome). The company has been growing year by year to get where they are today. They continue to not only increase in size‚ but also quality‚ hence their slogan‚ ““Building a better airline‚ not just a
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Chaos in the skies - the airline industry pre and post 9/11 Case Study Chaos in the skies- the airline industry pre and post 9/11 1. Introduction The terrorist attack on the New York World Trade Center and the Pentagon on September 11‚ 2001‚ when civilian planes were turned into guided missiles flown by suicide bombers driven by religious fundamentalism and hatred for the United States not only seared themselves into the consciousness of the American people‚ but into the economic and business
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emeraldinsight.com/0960-4529.htm MSQ 15‚3 A case study of service failure and recovery within an international airline David Bamford Manchester School of Management‚ UMIST‚ Manchester‚ UK‚ and 306 Tatiana Xystouri Ministry of Finance‚ Nicosia‚ Cyprus Abstract Purpose – This paper seeks to examine the effectiveness of internal processes of service quality recovery for an international airline. Design/methodology/approach – An action research methodology was adopted. The research involved: a review
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1. Threat of New Entrants - The easier it is for new companies to enter the industry‚ the more cutthroat competition there will be. Factors that can limit the threat of new entrants are known as barriers to entry. Some examples include: • Existing loyalty to major brands • Incentives for using a particular buyer (such as frequent shopper programs) • High fixed costs • Scarcity of resources • High costs of switching companies • Government restrictions or legislation Power of Suppliers
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Diego Rodriguez‚ Deema Alomar‚ Seungyeon lee 10/05/09 Case Analysis Southwest Airline final draft Jennifer Uhler BPE reading‚ writing research Background Summary Southwest Airlines based in Dallas was founded in 1967 by Rollin King and Herb Kelleher. It is one of the major domestic airliners which provides carrier and transportation service. This company has 35‚499 employees and it runs over 500 Boeing 737 aircraft in 67 cities in the US. Southwest’s principal values are: Providing low-fare and
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AirTran poses many obstacles for SWA’s sales strategy. The acquisition will threaten the pricing structure of SWA. It will give them the opportunity to raise its fair‚ as there is less competition in the Northeast (where AirTran serves) and major airlines have paired off leaving only five major players (Huffington post‚ 2010). Further promoting a fare increase is SWA’s refusal to charge for baggage. Although‚ this is a great sales tactic‚ it provides no source of revenue‚ resulting in a fare increase
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