HBR.ORG THE GLOBE NOVEMBER REPRINT R K KFC’s Radical Approach to China To succeed‚ the fast-food giant had to throw out its U.S. business model. by David E. Bell and Mary L. Shelman With compliments of... The Globe At a KFC in Beijing KFC’s Radical Approach to China G PHOTOGRAPHY: GETTY IMAGES To succeed‚ the fast-food giant had to throw out its U.S. business model. by David E. Bell and Mary L. Shelman 2 Harvard Business Review November 2011 lobal companies
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Introduction KFC has become synonymous with foreign fast-food after its entry in China. In 1987‚ KFC opened the first quick-service restaurant‚ which is totally a western-style‚ near Tiananmen Square in the capital of China‚ Beijing. KFC spread quickly after its first outlet in Beijing. It had the largest number of 11 outlets among the fast-food service restaurants in China in 1992. The number increased to 50 outlets in 1995. By 2001‚ there were more than 400 KFC outlets‚ which made KFC became the
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China’s Financial Outcomes dating back to 2012. Starting back in 2012 there were many factors that really impacted the KFC business in China. One significant problem was the bad publicity brought upon by the bird flu epidemic‚ which started back in December 2012. After the terrible epidemic of the poultry problem‚ there was new news of the avian flu‚ which subsequently brought KFC into a deeper financial crisis. Over the year 2013 the U.S. System sales declined 4% in China. Along with a 13% decline
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1.1 BUSINESS INDUSTRY OVERVIEW The fast food industry in Malaysia is saturated with players such as McDonalds‚ KFC‚ Wendy’s‚ Chili’s‚ Nandos and the like. The industry is relatively large in terms of the participating brands in fast food business. Fast food business is categorised according to the food served as well as their facilities and locations. There are restaurants selling specifically burgers‚ pizzas or only chicken‚ Mexican cuisine and many others. According the location‚ some restaurants
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Case Study 1 KFC China should continue its strategy of rapid expansion through China‚ as there are an increasing number of female workers in the workforce and they should expand particularly in developing and affluent cities to take advantage of increasing incomes of Chinese residents. However‚ KFC China will face challenges such as risks of backlash by residents and the government‚ increasing operation costs and increasing strength of competitors in the future and thus will have to strategise
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Objectives of Marketing Promotions The most obvious objective marketers have for promotional activities is to convince customers to make a decision that benefits the marketer (of course the marketer believes the decision will also benefit the customer). For most for-profit marketers this means getting customers to buy an organization’s product and‚ in most cases‚ to remain a loyal long-term customer. For other marketers‚ such as not-for-profits‚ it means getting customers to increase donations
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I. Objectives of the following Companies and Organizations BPI 1. To contribute towards the uplift of the quality of Philippine education in identified areas in need of development; 2. To support programs that provide opportunities for expansion of microenterprises and small and medium enterprises (SMEs)‚ generation of employment and livelihood opportunities; 3. To catalyze programs for the delivery of basic social services in its communities; and 4. To contribute towards the renewal and enhancement
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activity and every single person at every level. TQM ensures that the management adopts a strategic overview of the quality and focuses on prevention rather than inspection. Objectives of TQM o Meeting the customer’s requirements is the primary objective and the key to organisational survival and growth. o The second objective of TQM is continuous improvement of quality. The management should stimulate the employees in becoming increasingly competent and creative. o Third‚ TQM aims at developing
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In 2010‚ KFC introduced its new item to the menu; The Double Down‚ it was the sandwich that had no room for a bun. This sandwich was introduced with an attempt to grow revenue in a very competitive business. According to Solomon‚ Marshall‚ and Stuart‚ the U.S. has the largest fast-food market in the world‚ with many competitors offering products that are the same or similar with rivalry prices that constrain profit margins (Solomon‚ Marshall‚ & Stuart‚ 2011) . KFC first started in North Corbin
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and Objectives: Goals and Objectives Goals and objectives are statements that describe what your Vision Document will accomplish‚ or the results that will be achieve. Goals are high level statements that provide overall context for what the Vision Document is trying to achieve‚ and should align to its components. Objectives are lower level statements that describe the specific‚ tangible products‚ deliverables and fruits that will be delivered. The definition of goals and objectives is more
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