LEAD – Managing a Global Team: Sun Microsystems – 9/16/2010 Situation * HS Holdings (HSH)‚ enterprise customer with online banking‚ had servers go down * Sun’s CS team didn’t respond‚ servers stayed down for 2 hours‚ cost HS Holdings thousands * HSH has $300k/yr premium contract for 24/7 service: potentially violated by outage‚ threatening suit * Flow of crisis * Praveen D. got call from HSH‚ pages on-call after-hours US manager 3x‚ MISTAKE: used weekday number not weekend
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CHAPTER 1 – MANAGING HUMAN RESOURCES Human Resource Management (HRM) - The policies‚ practices‚ and systems that influence employees’ behavior‚ attitudes‚ and performance. Human Capital - An organization’s employees‚ described in terms of their training‚ experience‚ judgment‚ intelligence‚ relationships‚ and insight. High-Performance Work System - An organization in which technology‚ organizational structure‚ people‚ and processes all work together to give an organization an advantage in
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Singapore Managing the Human Resource of Holden. Lecturer Dr. Bob Compton Submited By: Rajim Krishna Shrestha (C3172789) Ge Du (c3157769) Lu Cui (c3160052) ShiDie Lu (c3159226) Word count: 4650 excluding executive summary‚ table of content‚ references and appendices. Executive Summary This report analyzes and discusses about the organizing and
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CHALLENGES IN MANAGING MULTICUTURAL TEAM Multicultural groups offer various favourable circumstances to global organisations‚ including profound knowledge of distinctive market products‚ culturally sensitive customer service and 24-hour work shifts (Kristin et.al‚ 2006). However those preferences may be exceeded by issues coming from cultural contrasts‚ which can genuinely impede the competence of a group or actually bring it to a stalemate. Multicultural teams have gotten to be more normal
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UNIT 2: MANAGING FINANCIAL RESOURCES AND DECISIONS Unit 2: Unit code: QCF level: Credit value: Aim Managing Financial Resources and Decisions H/601/0548 4 15 credits The unit aim is to provide learners with an understanding of where and how to access sources of finance for a business‚ and the skills to use financial information for decision making. Unit abstract This unit is designed to give learners a broad understanding of the sources and availability of finance for a business organisation
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Managing Communication within Virtual Intercultural Teams Christine Uber Grosse Thunderbird‚ The American Graduate School of International Management Abstract As global companies rely more on virtual teams to conduct short and longterm projects‚ business students need to be prepared to manage the communication of intercultural teams. Communicating across cultures using technology can be a difficult task. Best practices in managing the communication of virtual intercultural teams are identified from
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Managing Human Resource Today 1. HR Management refers to the practices and policies you need to carry out the personnel aspects of your management job‚ specifically‚ acquiring‚ training‚ appraising‚ rewarding‚ and providing a safe‚ ethical and fair environment for your company`s employees. These relate to line management in that line management part produce the main income for the company. If you could control the HR management aspects respectively‚ line management could also go smoothly‚ which
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MANAGING HUMAN RESOURCES AT GOOGLE Name: Iasonia Charalambous Student Number: 20120063 Course: Managing Human Resources CONTENTS: Introduction 3-4 About Google 5 Google’s competitors Gaps in Human Resources Management 6-7 Recruitment and Selection 7 Temporary Employees 8 Challenge of Growth 9 Working Conditions Conclusion 10-11 Recommendation and Conclusion Google Inc. is an
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| The Forces and KFC | | James Watson 12/23/2012 | Executive Summary The seven international environmental forces that impact international business are natural resources and environmental sustainability‚ economic and socioeconomic forces‚ political forces‚ intellectual property and other legal forces‚ understanding the international monetary system and financial forces‚ labor forces‚ and international competitive strategy. While some of the factors mentioned above are completely
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Managing High Performance Teams When thinking of a high performance team‚ I’m often reminded about the New England Patriots super bowl-run of 2001. Their roster was not full of super-stars and their payroll was and still is‚ relatively low‚ but every player‚ seemingly‚ motivates each other to perform at their highest level. This type of “can do” attitude comes from the top in an owner that knows every player’s name and shows he cares about their well-being and a coach who leads by example‚ and
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