new phenomenon. KFC and McDonald’s fast food companies‚ the two well-known fast food companies in Chinese market‚ which was play an important role in Chinese Fast Food market. They attract customers through its good quality and excellent service in China. According to Mcknese consulting report( 2013)‚ current McDonald’s has more than 30‚000 stores in more than121 countries with $40.63 billion turnover‚ its rank the top in the most valuable fast food brands worldwide in 2013. KFC has more than 11000
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Case Study 1 Introduction Since KFC opened the first outlet in Beijing in 1987‚ the fast-food giant has occupied its dominant position in China(Bell and Shelman 2011). As KFC expands rapidly in China‚ it formulates specific strategy aiming to Chinese customers and accomplishes unprecedented success. Among all the strategies‚ the localization strategy and the different operation management contribute significantly. While analyzing such strategies‚ benefits and weakness both emerge and some questions
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Case: McDonald’s and KFC: Recipes for Success in China 1. Assess KFC’s strategy in China? What should KFC do next? KFC’s strategy in China firstly aimed to be the first leader in foreign quick –service restaurant. KFC differentiated itself from other local Chinese fast food restaurants by not only providing normal standard KFC foods but also offering customers with high quality service with different concept and ambiance. Moreover‚ KFC adapted itself in the foods variety to match with customer
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KFC RESTAURANT Regalado st. Fairview Quezon city Telephone no: 02-4301169 December 6‚ 2014 Ref. File: 54523 Mr. Johnny Rapid 143 Auburn St. North fairview Sub. Quezon City Attention: Johnny Rapid Gentlemen: Subject: KFC DELIVERY The Holiday Season will be upon us before you know it. My staff and I would love to help you in planning for your Christmas party this season. I have enclosed a menu (and price list) for your convenience‚ I hope you’ll think about us the next time you need
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Kentucky Fried Chicken http://kfc-ng.com/history.html#sthash.Gu5ronNq.dpuf History of kfc : http://kfc-ng.com/about-us.html#sthash.4yKZgRuA.dpuf About the industry of kfc http://kfc-ng.com/our-team.html#sthash.lEpO8XpS.dpuf About the team building of kfc Motivating employees is one of the primary responsibilities of a manager in any organization. Before we go on‚ we have to define motivation. According to many popular text-books;motivation is the individual internal process that energizes
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responsible for the data collection” (Bryman & Bell‚ 2011). Secondary research‚ included online desk research and official documents‚ is the main methodology used in the business study. For this study‚ the annual report and reference document of KFC and McDonald’s‚ data in published paper‚ published books and journals are also the main possible sources‚ as well as the consulting reports from consulting companies and meeting minutes of industrial summit. The financial data is focus on the company
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Introduction Organizations should be treated as an-on going concern . This is because there are a lot of revisions needed whether it is through reengineering ‚information system or its workforce so that the organization would be able to stand against competition . Organizations are made up of people who are responsible for certain operations in different fields and are thus inherently complex . Since change or revisions are the basic things that are needed in the organization ‚ it is imperative that
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Chapter One INTRODUCTION ............................................................................................1 1.1 Significance of the Study .............................................................................................1 1.2 Research Purposes .....................................................................................................3 1.3 General Organization ...................................................................................................4 Chapter
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1.0 Executive Summary Kentucky Fried Chicken (KFC) Malaysia is a major Quick Service Restaurant (QSR) operator in Malaysia and has been established for just over 20 years now. It serves mainly chicken related items‚ but offers side dishes to its consumers as well. Lately‚ more and more Malaysians have been opting for a healthier eating diet as a large number of them have become more health conscious. This has opened the door for KFC’s main competitors‚ such as McDonald’s‚ to come out with a new
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1 Marketing: Managing Profitable Customer Relationships 1. Marketing seeks to create and manage profitable customer relationships by delivering _____ to customers. a. competitive prices b. superior value c. superior service d. superior promotion e. product assortment 2. ______________ is managing profitable customer relationships. a. Management b. Control c. Marketing d. Human resources e. Customer service 3. The twofold goal of marketing is to
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