CHAPTER I: INTRODUCTION MCDONALD’S VS KFC McDonald’s and KFC are everybody’s favourite food trip destinations. When you like burgers‚ McDonald’s is always the top option. When you like fried chicken‚ KFC is always the first thing that comes to everyone’s mind. The reason for this is these companies claim of particular products that have became their trademark until now. The difference between McDonald’s and KFC is mainly the cuisine.
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the fastest speed and with a smile. Trainee Managers help with day-to-day running of the restaurant‚ and need to ensure that all operations‚ customer service‚ cash handling‚ marketing‚ purchasing‚ human resources‚ administration and training & development policies are followed. • Trainee Managers must have at least a year 10 education and 2 years work experience in a managerial/supervisory role. • Must have excellent customer service skills and the ability to deal with customers complaints •
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Introduction Kentucky Fried Chicken (KFC) Corporation‚ based in Louisville‚ Kentucky‚ is the world’s most widespread chicken restaurant chain offering services to more than 12 million customers in 109 countries all around the world. KFC operates more than 5‚200 restaurants in the United States and more than 15‚000 units around the world. KFC was founded by Harland Sanders (Sanders) in the early1930s. He started cooking and serving food for hungry travelers who stopped by his service station in Corbin
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INSTRUCTOR’S RESOURCE MANUAL CHAPTER THIRTEEN Project Evaluation and Control To Accompany PROJECT MANAGEMENT: Achieving Competitive Advantage By Jeffrey K. Pinto CHAPTER 13 PROJECT PROFILE: Solar Power on the Rise Introduction 13.1 CONTROL CYCLES – A GENERAL MODEL 13.2 MONITORING PROJECT PERFORMANCE Project S-Curves Milestone Analysis Gantt Charts 13.3 EARNED VALUE MANAGEMENT Creating Project Baselines Why Bother with Earned Value
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Exploring Strategy Summary You are introduced to KFC organization. A fast-food chain restaurant comes from North Corbin‚ Kentucky that featuring fried chicken. KFC is recognized as the best fried chicken with its original 11 herbs recipes and produce most fried chicken to the world. What makes KFC still remain strongly while other companies are struggling to find a spot in the market? To answer this question‚ you will be finding out KFC strategic profile‚ vision‚ mission and values that is created
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managers and how they carry out their marketing functions by laying emphasis on communications. HYPOTHESIS How does communication help the sales managers to plan and implement the sales strategies? METHODOLOGY The method applied for this research based on Causal-Comparison as it investigates a cause and effect relationship between two or more variables‚ (here the communication process from the marketing department in association to increasing the productivity of the salespersons. SELECTION
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summary Kentucky Fried Chicken is the second largest fast food restaurant. KFC has focused on foreign markets since the 1960s. At first this report will detailed describe the history of the Kentucky Fried Chicken. And then next parts will analysis the international business of the Kentucky Fried Chicken. Finally the report will give some recommendations to the KFC. Background to Kentucky Fried Chicken Kentucky Fried Chicken (KFC) was established in Louisville‚ Kentucky‚ United states as a chain of
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STRENGTHS- A key strength for KFC is the very fact that customers are loyal to the brand. This is evident as KFC held a worldwide market share of over 70 percent in both sales and restaurant. This naturally leads to KFC having gained strong customer awareness and to be the market share leader. Also apart from having been in the fast food industry since 154‚ has enable them to have proprietary recipes and technology. KFC also has strong marketing expertise foundation within the U.S‚ fast food industry
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QUALITY AND CUSTOMER SATISFACTION IN KFC CHAINSTORES The purpose of this study is investigating the service quality of KFC chain stores and how the service quality affect customer satisfaction based on the theory of “service quality” and “customer satisfaction” and the Customer satisfaction survey in website: talktokfc.com. We do the literature reviewson some important concepts to make clearer about the service quality and the level of customer satisfaction in KFC chain stores in order to develop and
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a ‘snapshot’ of KFC’s business ethics. First‚ the author started with the ethical dilemma of KFC which include poor quality products‚ animal abuse and poor working conditions. Identification of ethical dilemmas is important where people can know about the ugly truths that KFC was practicing. The report is followed with a discussion of the importance of the ethical dilemma of KFC and actions taken by KFC to solve the problems. Under this section the relevant theories such as utilitarianism‚ egoism
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