Industry Report – Hotel Industry Group - 1 2010 This report presents scenario of MIS in Hotel Industry with main focus on India Hotels Company Limited (IHCL‚ Taj Group of Hotels) India Hotels Company Limited Oxford House 15/17 N.F. Road Apollo Bunder Mumbai 400 001 India Contact Person - Denzil Barretto denzil.barretto@tajhotels.com (91-22) 6665 1000 (91-22) 2284 6680 / 83 Industry Report – Hotel Industry Table of Contents Group Details ......................................................
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CHAPTER NO 1 INDRODUCTION An overview of Royalson Hotel: Royalson Hotel is located on the GT road toward Peshawar at Taxila with having the facilities of Guests rooms‚ Restaurants‚ and banquets. It has 40 rooms including deluxe‚ executive and suits with having all the basic and luxurious facilities along with the 4 different restaurants‚ where guests can find the different tastes of food items. It also has 6 halls of different size where
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Westin Hotels & Resorts are an upscale hotel chain owned by Starwood Hotels & Resorts Worldwide. Currently‚ Westin operates over 120 hotels in 24 countries. Westin Hotels and Resorts redefine efficient services with an un-compromising style that offers residents a truly unique experience. Starting its operations from the year 1930‚ Westin defines a luxurious and relentless pursuit of providing optimal services for its clients. The Mission Statement of Westin Hotels & Resorts: “Westin Hotels & Resorts
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International Journal of Business and Manegement; Vol. 7‚ No. 14; 2012 ISSN 1833-3850 E-ISSN 1833-8119 Published by Canadian Center of Science and Education Service Quality Management in Hotel Industry: A Conceptual Framework for Food and Beverage Departments Ala`a Nimer AbuKhalifeh1 & Ahmad Puad Mat Som1 1 School of Housing‚ Building and Planning‚ Universiti Sains Malaysia‚ Penang‚ Malaysia Correspondence: Ala`a Nimer AbuKhalifeh‚ School of Housing‚ Building and Planning‚ Universiti
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The film hotel Rwanda is about a man named Paul Rusebagina who worked in a hotel in Rwanda‚ Rwanda was going through a war phase and The Hutu’s wanted to kill all the Tutsis because of earlier incidents between the two nations. What caused this was the Tutsis when they stole Hutu land and treated them like slaves. Paul turns his hotel into a refugee camp for Tutsis while the Hutus are fighting back. In the film hotel Rwanda‚ the Tutsis are being hunted and assassinated so paul lets them hide in
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│A Spa Proposal for The T Hotel│ Introduction: This assignment provides an opportunity for students to learn how to write a proposal for an established hotel spa that caters to the needs of senior hotel guests specifically. Through this proposal students will have an opportunity to demonstrate their knowledge in spa operations and management. Targeted Outcomes: This assessment is designed to assess students’ achievement of the following Module Intended Learning Outcomes: 1. Trace the origin of spa
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Chapter 1 Introduction A hotel is an establishment that accommodates people. The hotel can also be a place where tourist can stay for a limited time. In a hotel the workers are always smiling and polite. The system of the business today have many innovations and advancements‚ one of the example is the computerization. We cannot deny that we are now in much more technologically improvement and especially for business‚ shifting from manual process to automation and computerize. There are
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A HOTEL PRACTICUM REPORT ON HOTEL KIMIKARLAI @ REMEDIOS RESTAURANT Arellano Extension‚ Ugac Sur Tuguegarao City May 04‚2013 In Partial Fulfillment of the Requirements HIM71 HOTEL PRACTICUM (OJT) For the Degree BACHELOR OF SCIENCE IN HOSPITALITY INDUSTRY MANAGEMENT Cagayan State University Andrews Campus‚ Caritan Tuguegarao
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an elusive concept. What is the essence of The Ritz-Carlton experience? What is The Ritz-Carlton selling? “We are not in the hotel business. The hotel business is about selling rooms‚ selling food‚ selling the bar. We do those things incidentally‚ but our business is service… Service is our profession.”‚ so Horst Schulze‚ founding president and COO of Ritz-Carlton Hotel‚ about the exceptional customer service philosophy of the company. The Ritz-Carlton focuses on taking care of their customers and
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| The Regency Grand Hotel | A Case of Employee Empowerment | | Table of Contents Executive Summary 3 Problem Statement 5 Situation Analysis 5 Introduction 5 Organizational Behavior Symptoms & Issues 6 STEP Analysis 7 SWOT Analysis 8 Organizational Behavior Analysis 10 External Analysis 14 Assumptions 14 Implications 14 Alternatives 16 1. 16 2. 18 3. 19 4. 20 Recommendation 21 Action and Implementation 22 Contingency plan 23 Exhibits 24 Exhibit
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