Introduction Case studies Learning excellence: Southwest Airlines’ approach Ulla K. Bunz and Jeanne D. Maes The authors Ulla K. Bunz and Jeanne D. Maes are based at the University of South Alabama‚ Mobile‚ AL‚ USA. Abstract In an era in which adapting to change means survival‚ it is important to study what successful organizations have done. While the airline industry in the USA has not made thriving financial headlines‚ one small company has been able to satisfy its customers completely
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Case: Porter Airlines Group: Issues: The issues facing Porter Airlines are whether or not the existing business model will remain valid during ongoing operations. The company needs to plan their expansion strategy and decide on how aggressively it can enter competitive markets. Analysis: Porter Airlines competitive position lies in its dominant position at YTZ as it is close to downtown Toronto‚ and is very attractive and attracts a higher yields ($/RPM – revenue per passenger mile).
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Identify Current Strategy Southwest Airlines Co. is a major domestic air carrier that is "the world ’s only short-haul‚ high-frequency‚ low-fare‚ point-to-point carrier" according to the President and CEO Herb Kelleher. Southwest has always been able to quickly seize any strategic opportunities whenever they arise. Southwest is the only company to ever hold the Triple Crown for annual performance. Some of the key factors that contribute to Southwest ’s success are its conservative growth pattern
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Assessing Corporate Culture: Southwest Airlines Q Organizational Philosophy‚ Mission‚ Vision‚ Values Southwest Airlines clearly outlines their values in their corporate mission statement: The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and company spirit (www.southwest.com). This mission both describes the company ’s approach to its workforce‚ and the customer at large. Rather than
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AIRLINE MANAGEMENT DATABASE CONCEPTUAL DESIGN Course: Database Systems Course ID: CSCI-760 Instructor: Dr Adly Elzoheary Student: Jagmit Singh School ID: 0653535 Table of contents: 1) Airline Industry at a Glance 2) Arms and Legs of an airline industry 3) Project requirements 4) Business Rules and Function Rules 5) UML diagram 6) Database dependency diagram (DDD) 7) Snapshots
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Airline Profitability in NIGERA In a 2008 interview with VIA Magazine‚ Richard Branson‚ founder of Virgin Airways‚ said‚ “I’ve always said the easiest way to become a millionaire is to start out a billionaire then go into the airline business.” The airline business has been somewhat of a mixed bag; that is until 2010 when airlines were at their most profitable. According to the Wall Street Journal‚ since 1978 airlines have experienced lagging profits‚ but in 2010 they posted half year profits
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Gate Turnaround at Southwest Airlines Video Case Study Southwest Airlines was started in 1971 by Rollin King and Herb Kelleher. Their idea was simple. If they could take airline passengers where they want to go‚ on time‚ at the lowest possible price; all while having fun doing it‚ then people would love to fly on their airline. As a result of this‚ no other airline in the industry’s history has enjoyed the customer loyalty and extended profitability which Southwest
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along the four dimensions? a) Geographic scope Southwest airline provides point-to-point service between midsize cities and secondary airports in large cities. This can help avoiding congestion in large airports and hence save an average 20% of average flight time. b) Choice of business (corporate portfolio) SWA focuses on only airlines services‚ especially the short-haul flights. c) Vertical Integration decision Southwest airline does all of its own ticketing‚ not making its seats available
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Dubai based Emirate airlines‚ is among the most successful airlines in the world. This is the largest airline from the Middle East that had played a vital role in shaping up the Emirate state from a‚ oil rich Emirate to a global tourism destination. After UAE independence in 1974‚ Dubai along with other Emirates were served by Gulf Air. In 1985 when Gulf Air reduced its flights to and from Dubai‚ the ruling elite at Dubai realized‚ to have an exclusive airline for Dubai ‚ hence Emirate Airline (having just
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Classic Airlines and Marketing MKT/571 - Marketing September 17‚ 2012 Classic Airlines and Marketing Classic Airlines‚ the fifth largest airline carrier‚ currently serves 240 cities with more than 2‚300 daily flights. However‚ Classic Airlines has experienced over the past three years a decline in their frequent flier program Classic Rewards along with customer confidence declining as well and stock prices has decreased by 10% according to University of Phoenix‚ 2012. Marketing is assigned
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