I. Introduction Creativity is regarded as the major contributor to an organization’s competitiveness. However important creativity is‚ there has been a general problem in the management of creativity. Amabile (1998) claimed that most management impeded creativity in the name of evaluation‚ control and productivity. Managers often referred creativity to the imaginative approach people adopt in problem solving but ignored the importance of expertise and motivation. It is especially significant that
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DHL was founded in 1969 in San Francisco by 3 entrepreneurs Adrian Daly‚ Larry Hellbox and Robert Lynn. They started shipping documents from San Francisco to Honolulu and now ship internationally to 220 countries worldwide. The DHL family offers an unrivalled portfolio of logistics products and solutions ranging from domestic and international parcel delivery to international express‚ road‚ air and ocean freight to end-to-end supply chain management. There are thousands of logistics companies operating
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Universal Computer Science 3:8‚ August 1997 Information Technology for Knowledge Management Uwe M. Borghoff Rank Xerox Research Centre‚ Grenoble Laboratory 6‚ chemin de Maupertuis. F-38240 Meylan‚ France E-mail: borghoff@grenoble.rxrc.xerox.com Remo Pareschi Rank Xerox Research Centre‚ Grenoble Laboratory 6‚ chemin de Maupertuis. F-38240 Meylan‚ France E-mail: pareschi@grenoble.rxrc.xerox.com Abstract: Knowledge has been lately recognized as one of the most important assets of organizations
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Knowledge management is the name of a concept in which an enterprise consciously and comprehensively gathers‚ organizes‚ shares‚ and analyzes its knowledge in terms of resources‚ documents‚ and people skills. In early 1998‚ it was believed that few enterprises actually had a comprehensive knowledge management practice (by any name) in operation. Advances in technology and the way we access and share information have changed that; many enterprises now have some kind of knowledge management framework
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Information Management‚ Knowledge Management‚ and Organizations – a Case Study TUI UNIVERSITY Michael P. Magee ITM501 Information Technology Management Paul R. Watkins‚ PhD Dean of the Colleges of Business Administration and Information Systems Touro University International (TUI). 21 July 2008 Submitted: 14 SEP 2008 The relationship between organizational learning and organizational knowledge and the affect knowledge management has on both is at once undeveloped and immature-in
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Lund Institute of Economic Research Working Paper Series Knowledge Management and Organizational Learning: Fundamental Concepts for Theory and Practice 2005/3 Ron Sanchez Ron Sanchez‚ Professor of Management Copenhagen Business School‚ Solbjergvej 3 - 3rd floor‚ DK-2000 Frederiksberg‚ Denmark‚ sanchez@cbs.dk Lindén Visiting Professor in Industrial Analysis‚ Institute of Economic Research‚ Lund‚ Sweden Abstract This paper investigates several issues regarding the nature‚ domain‚ conceptual
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STRATEGIC PLAN FOR KNOWLEDGE MANAGEMENT NASA Knowledge Management Team April 2‚ 2002 National Aeronautics and Space Administration NASA Publication XX STRATEGIC PLAN FOR KNOWLEDGE MANAGEMENT NASA Knowledge Management Team Concurrence: Lee Holcomb‚ NASA CIO Brian Keegan‚ Chief Engineer Vicky Novak‚ AA‚ Code F Strategic Plan for Knowledge Management • i Many people at NASA and within the knowledge management community contributed the ideas set forth in this document
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“Knowledge Management For Today’s Competitive World” (“HP’s Knowledge Management System”) Assessment 2 “Knowledge Management For Today’s Competitive World” (“HP’s Knowledge Management System”) Assessment 2 * BY : Milani Eppler * * Table of Contents Introduction……………………………………………………………………………………………………
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Aravali Institute of Management Knowledge Management Term Paper Topic: Knowledge Management and Organization Behaviour (Tracing the interrelationship) Submitted To Mr. Prithwi T. Banerjee Faculty‚ AIM Submitted by Group No. 4 Harshad Vyas Om Prakash Suthar Bhawani SinghRathore Amit Mathur Gourav Rathi Abstract Organizations are collections of interacting and inter related human and non-human resources working toward a common goal or set of goals within the framework of structured relationships
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Customer knowledge management via social media: the case of Starbucks Alton Y.K Chua and Snehasish Banerjee Abstract Purpose – The purpose of this paper is to analyze the extent to which the use of social media can support customer knowledge management (CKM) in organizations relying on a traditional bricks-and-mortar business model. Design/methodology/approach – The paper uses a combination of qualitative case study and netnography on Starbucks‚ an international coffee house chain. Data retrieved
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