Czyszczoń and Aleksander Zgrzywa Politechnika Wrocławska‚ Faculty of Computer Science and Management‚ Institute of Informatics‚ Wybrzeże Wyspiańskiego 27‚ 50370 Wrocław‚ Poland {adam.czyszczon‚aleksander.zgrzywa}@pwr.wroc.pl http://www.zsi.ii.pwr.wroc.pl Abstract. This paper attempts to address the problem of the automatic customer segmentation by processing data collected in Social Customer Relationship Management (Social CRM) systems using Kohonen networks. Presented segmentation approach comprises
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Knowledge Management Kelly H OMM 625: Learning Organizations & Effectiveness Dr. Kim Gravelle October 15‚ 2012 Managers must be knowledgeable in numerous areas of the organization in which they work for and must be ready to share that information when needed. A manager is the individual that an employee will go to for information and assistance for anything relating to the job or organization. The amount of information that a manager needs to be knowledgeable in can be massive depending
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Knowledge Management Knowledge management (KM) comprises a range of strategies and practices used in an organization to identify‚ create‚ represent‚ distribute‚ and enable adoption of insights and experiences. Such insights and experiences comprise knowledge‚ either embodied in individuals or embedded in organizations as processes or practices. The theoretical foundations of knowledge management Table - The flow and use of Knowledge Management (KM) theory with examples Applied
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adopted the socio-technical systems information and knowledge management has become increasingly importance to businesses. Knowledge Management process continues to enable managers and employees with valuable understanding of their business environment and knowledge to make strategic business decisions. This essay will explain data‚ information and knowledge as well as the socio-technical system‚ knowledge management‚ organizational knowledge and organizational learning. We will also discuss the
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how to lead a knowledge worker The people who are knowledge workers are included among those who work in research and development for the pharmaceutical business. they also developed a new computer game for software companies. In addition‚ they also are partners (or rising star) in a professional services firm and also the mechanics and designers in formula one racing team. The best lead clever " knowledge worker’s" is : 1. Have ability and authority - To lead knowledge workers‚ a leader must
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city seems ripe for our concept: taxis on two wheels. It is a simple concept really‚ to use bikes you avoid the traffic jams. This means you can cover more kilometers‚ transport more people and thus make more money while charging the client less. 2. The taxi a) Target group It is obvious that our mototaxis are able to take one passenger only. This is why we stay located in the city and not outside of it. Our desired target group is mainly the 100.000 students in the city‚ business people who are in a desperate need of avoiding the traffic
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on the analysis of Taxi Driver. The young Scorsese was angry with the church because its view on sex were not consistent with his experiences. In addition‚ Scorsese was also angry about women‚ which was very evident in his early films such as Raging Bull and Taxi Driver. The author compares Taxi Driver to other Scorsese films and points out their distinct similarities and analogous characters‚ such as Travis Bickle to Amsterdam Vallon from Gangs of New York. For Miliora‚ Taxi Driver’s main themes
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The industrial property includes inventions (patents)‚ logo‚ industrial designs and trademarks; copyright includes artistic works literary. Actually‚ intellectual property is an intangible property; its object is the product of intellectual or knowledge. Its value is same as houses‚ cars‚ jewelry and other tangible property‚ and it also protected by governmental laws; for some well-know patents‚ logo and trademark have more value than other tangible property. The reasons for protect intellectual
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between E-business and Knowledge Management in China This objective of propose for study basis of the courses for what am learning from the class. The primary research methodology used for this study is literature review and conducting two surveys. Base upon the literature review‚ this study built up a theoretical framework. This research model includes three sectors that are model of e-business implementation‚ organization features and model of knowledge management. The model of e-business implementation
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Chapter 11: Business Intelligence and Knowledge Management Data Mining and Online Analysis * Data warehouses are useless without software tools * Process data into information * Business intelligence (BI): information gleaned with information tools Data Mining * Data mining: selecting‚ exploring‚ and modeling data * * Supports decision making * Finds relationships and ratios within data * Finds unknown relationships * * Queries are more
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