Beck Taxi:- Beck Taxi is the leading taxi brokerage with the highest number of taxis in the city of Toronto. Beck Taxi was founded by Jim Beck and is still a family run business. Today the founder’s daughter‚ Gail Beck-Souter carries on the tradition of excellent service. With Ms. Beck-Souter’s attention to detail and leadership‚ she has made Beck Taxi the largest and most successful taxicab company in the country. With over 1‚400 available taxis operated
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the taxi‚ the security guard or the person in charge needs to manually take note of the details on the taxi information slip every time there is an outgoing taxi which may be prone to human error. Robinson’s Place Bacolod does not use a computer to generate the outgoing taxicab details automatically and to provide a clear print- out of the taxi information slip which may take time if the customer is in a hurry. The name of the driver is not included on the taxi information
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are drowning in information but starved for knowledge.” (Lewis‚ p. 4) In today’s Information Age organizations are looking more and more towards the productive manipulation of information to succeed and stay competitive. Increases in technology give rise to an increased emphasis on the human aspects of the socio-technical system: a complex system where workers and technology interact together to achieve some common objective. Accomplishing business objectives involves better understanding and
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Introduction Knowledge is an important element in every individuals’ lives but most importantly to businesses to succeed in today’s economy. The successfulness of knowledge is through many strategies that involve knowledge creation‚ knowledge transfer and knowledge management and also by using advanced IT systems through the economic growth and change (Anantatmula and Kanungo‚ 2010). The purpose of this report is to evaluate how successful the KM strategies are in place within Apple and to evaluate
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B2B and knowledge management Presented by Institution Part one Relate B2B to the four P’s of marketing (product‚ price‚ placement‚ promotion) B2B is an abbreviation for Business-to-Business‚ which stands for commercial transactions between businesses‚ for example between a wholesaler and a manufacturer or between a retailer and a wholesaler. B2B is used in marketing therefore has a strong relationship with Porter’s four P’s of marketing. B2B
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PART 1 Knowledge management system is generally a technical / computerized technological system where both a discipline & a managerial policy initiative that encapsulates the strategy‚ systems & processes that enable & simple creation‚ capture‚ sharing‚ distribution & utilization of an organization’s knowledge Information systems are designed to facilitate the sharing & integration of knowledge Knowledge Creation Knowledge Creation Knowledge Codification Knowledge Codification
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Successful knowledge management implementation in global software companies Nikhil Mehta Abstract Purpose – The purpose of this paper is to develop and evaluate a concise framework to examine how global software companies with successful knowledge management (KM) programs create KM-enabled value. Design/methodology/approach – The framework was evaluated at three global software companies with successful KM programs. Data were generated based on 20 interviews with various individuals involved
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their growth till the early nineties was not very substantial‚ as they started growing rapidly in the nineties they realised very quickly the importance of knowledge management and from then on they have constantly grown their knowledge base till the extent of receiving the Global MAKE (Most Admired Knowledge Enterprise) in 2008. Knowledge management was an integral part of the growth of Infosys as they believe that it is very important for their employees to know their work in detail to provide the
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Lotus and IBM Knowledge Management Strategy An Overview September 2000 A Lotus Development Corporation White Paper Copyright 2000 Lotus Development Corporation. All rights reserved. Not for reproduction or other use without express written consent of Lotus Development Corporation Table of Contents The Dynamics of Knowledge Management People‚ Places & Things The Raven Development Project Implementation Scenario Conclusion White Paper Description This overview describes the Lotus
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Knowledge management is the process of capturing‚ developing‚ distributing‚ sharing‚ and effectively using organizational knowledge. It refers to a multi-disciplinary approach to achieving organizational objectives by making the best use of knowledge (Cortada‚ 2000). Customer relationship management refers to the strategies that companies use to manage and analyze customer interactions‚ purchase history‚ personal interest‚ buying preference and data throughout the customer lifecycle‚ with the goal
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