San Francisco Public Utilities Commission Preserves Expertise with Better Knowledge Management CASE STUDY A major challenge facing many companies and organizations is the imminent retirement of baby boomers. For certain organizations‚ this challenge is more daunting than usual‚ not only because of a larger spike in employee retirements‚ but also because of the business process change that must accompany significant shifts in any workforce. The San Francisco Public Utilities Commission (SFPUC)
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PepsiCo History 1965 PepsiCo is founded PepsiCo‚ Inc. is founded by Donald M. Kendall‚ president and chief executive officer of Pepsi-Cola and Herman W. Lay‚ chairman and chief executive officer of Frito-Lay‚ through the merger of the two companies. Pepsi-Cola was created in the late 1890s by Caleb Bradham‚ a New Bern‚ N.C. pharmacist. Frito-Lay‚ Inc. was formed by the 1961 merger of the Frito Company‚ founded by Elmer Doolin in 1932‚ and the H. W. Lay Company‚ founded by Herman W. Lay
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What Is Knowledge Management? Knowledge Management is one of the hottest topics today in both the industry world and information research world. In our daily life‚ we deal with huge amount of data and information. Data and information is not knowledge until we know how to dig the value out of of it. This is the reason we need knowledge management. Unfortunately‚ there’s no universal definition of knowledge management‚ just as there’s no agreement as to what constitutes knowledge in the first place
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Nature of Knowledge and Information: 2 III. The Important of Knowledge Management: 3 IV. Knowledge Management and Leadership: 7 V. Knowledge Management Life Cycle: 10 VI. Conclusion: 13 VII. References:…………………………………………………………………...14 I. Introduction: From the past‚ people used knowledge to do all the things to survive such as hunting and planting. These days‚ survival in the human life and either in the business‚ people need to transfer information to knowledge to take
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CHAPTER 2 2.1 LITERATURE REVIEW 2.1.1 Knowledge Management Knowledge management is viewed as a “process about acquisition‚ creation‚ packaging and application of reuse of knowledge” (Davenport et al.‚ 1998). Knowledge differs greatly from information or data‚ and systems supporting knowledge management have a broader range of design issues. Knowledge management always multiple users to access documents on the web and even larger data sets residing in the organizations’ intranets and web- accessible
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detailed coverage of knowledge management concepts and methodologies which includes knowledge creation‚ knowledge architecture‚ and knowledge codification. The knowledge management tools and knowledge portals as well as the notions of knowledge transfer in the E-world are discussed. Aims The aims of this unit include the broad understanding of the following areas of Knowledge Management Systems: • Knowledge Management Systems Life Cycle. • Knowledge Creation and Knowledge Architecture. • Capturing
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Abstract PepsiCo has built a strong empire that has given it dominance throughout much of the world as a provider or snack foods and beverages. As it has worked to build its market share‚ PepsiCo has made many key decisions – some positive and some negative. It has also gone through a number of changes including the acquisition and subsequent divestiture of several fast food chains. This paper focuses on the process that all companies should follow to help determine whether the industry they are
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Question 1 Knowledge management is a discipline that promotes an integrated approach to identifying‚ capturing‚ evaluating‚ retrieving and sharing all of an enterprise information assets. These assets may include databases‚ documents‚ policies‚ procedures and such. Knowledge management efforts typically focus on organizational objectives such as improved performance‚ competitive advantage‚ innovation‚ integration and continuous improvement of the organization
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GTZ READER: Knowledge Management and Knowledge Systems for Rural Development Knowledge Management and Knowledge Systems for Rural Development By: C. G. Hess‚ Consultant‚ mail@carmen-hess.de; May 2006 In: READER: GTZ Knowledge Management. GTZ Sector Project Knowledge Systems in Rural Development‚ www.gtz.de/agriservice Introduction Knowledge Management Knowledge Management (KM) is a relatively novel management concept. It has been pushed by the rapid developments of Information and Communication
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Knowledge management in an organisation means to capture the knowledge that is critical to them‚ constantly improve it and make it available in the most effective manner to those who need it.There are two types of knowledge explicit and tacit. Explicit knowledge is a kind of knowledge that can be expressed in formed E.g following a procedure.Tacit knowledge is influenced by emotions and beliefs E.g Respect‚ relationships. Bovis case study throws a light how knowledge management can be difficult
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