[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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“Innovation forms the very core of the Basil Read offering.” Discuss how HR practices at Basil Read are aligned to support the use of technology throughout the organization. Human Resource Management practices at Basil Read are aligned to exploit the use of technology in all aspects of HR processes. Electronic Human Resource management (E-HRM) is the latest technology used in the HR department to transmit‚ store and process information digitally. E-HRM allows for information to be consolidated and
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Homework Assignment Covering Chapters 1 thru 3 Part 1 – Environment of Human Resource Management Chapter #1: Human Resources Management in Organizations Case HR‚ Culture‚ and Business Results Success at Google‚ Scripps‚ and UPS Question : How does the integration of HR with the organizational culture contribute to the success of Google‚ Scripps‚ and UPS? To find ideas‚ go to the corporate website for each of these companies and search for additional
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CASE 1 Case questions and answers Question.no.1 Discuss what a manager should do in each of the two Michigan cases. Answer: Office Equipment repair technician Although it is risky but the manager should give him a second chance‚ because by the nature of job (i.e. job of technician) it does not seem that he would be in direct contact with potential victims. It is risky because the job is a field job that is visiting other organizations and repairing their equipments. It is also possible that
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Human Resource Maintenance Its function includes: 1. Worker Orientation 2. Physical working conditions 3. Motivation 4. Performance evaluation 5. Compensation Administration 6. Management-labor relations & movement 1. Worker Orientation It is a procedure for providing new employees with basic background information about the firm. It refers to the assistance given to the newly hired employee in adjusting to the new work environment Importance: there is hardly any graduate
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Name : Flora Tutor：Jonathan Culbert 06/08/2013 Along with the flourishing development of Human Resource Management‚ increasingly more enterprises have attached great importance to the relationship between employees and employers‚ which is‚ put into professional terms‚ psychological contract. This concept was first introduced by Argyris in 1960 and
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Executive Summary: Eastman Kodak is an industry leader in developing‚ manufacturing‚ and marketing different imaging products for leisure‚ commercial‚ and medical use. Recently‚ Kodak attempted to reorganize its architecture Kodak has been slowly executing a plan to make the transition from a film business‚ to a profitable and sustainable digital company. Kodak has faced great difficulties such as: Restructuring costs High competition Rapid
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NAME _________________________ DATE________________ This exam has two (2) parts – multiple choice and short answer essay. Circle the correct answers (2 points each). 1) The methods used to give new or present employees the skills they need to perform their jobs are called ________. A) orientation B) training C) development D) appraisal 2) The first step in a training program is to ________. A) assess the program’s successes or failures B) design
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Human resource strategy The HR Strategy is the plan describes the future of human resource management. HR Procedures and HR Policies and how the HR Function will be aligned with the business as it support the development of the organization and helps the organization to stay competitive on the market. Strategic HR predicts the future HR management needs of the organization after analyzing the organization’s current human resources‚ the external labor market and the future HR environment that the
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QUESTION 1 It is only companies that put extra effort and resources into developing‚ training and properly incentivising their workforce that will be able to retain their good staff. Critically discuss how Pfizer‚ with their biggest challenge being “the skills shortage and the retention of talented and skilled staff”‚ attempts to overcome this challenge. 1.1 Introduction The twenty-first century is characterized by businesses that are evolving in a rapidly changing and competitive environment
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