Journal of Business Management & Social Sciences Research (JBM&SSR) ISSN No: 2319-5614 Volume 2‚ No.8‚ August 2013 _________________________________________________________________________________ An Empirical Study on Customer Satisfaction in Indus Motors Pvt. Limited with Special Reference to Kerala Branch S.Chandramouli‚ B.Sc‚ MBA‚ P.hd (Pursuing)‚ Assistant Professor‚ Department of Management Studies‚ Saveetha Engineering College‚ Thandalam‚ Chennai S. Arul Krishnan‚ M.Sc (Maths)‚
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Corporate Governance Maruti Suzuki India Limited (the Company) is fully committed to practising sound corporate governance and upholding the highest business standards in conducting business. Being a value-driven organisation‚ the Company has always worked towards building trust with shareholders‚ employees‚ customers‚ suppliers and other stakeholders based on the principles of good corporate governance‚ viz.‚ integrity‚ equity‚ transparency‚ fairness‚ disclosure‚ accountability and commitment
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CSR Activities of Maruti Suzuki India Ltd. To achieve long-term sustainability and prosperity the company has nurtured a socially responsible behaviour towards its various stakeholders. It has proactively taken care of the needs and sustainable growth of its stakeholders and they in turn‚ have supported the company in achieving its vision and business results‚ year after year. As a result‚ sustainability has become an integral part of the company’s approach to business and decision making
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IJRMEC Volume2‚ Issue 2(February 2012) ISSN: 2250-057X CAR MARKET AND BUYING BEHAVIOR- A STUDY OF CONSUMER PERCEPTION Nikhil Monga Assistant Professor & HOD‚ Department of Management Studies‚ Phonics Group of Institutions‚ Roorkee Dr. Bhuvnender Chaudhary Dean‚ Phonics Group of Institution‚ Roorkee Saurabh Tripathi Assistant Professor‚ Department of Management Studies‚ Phonics Group of Institutions‚ Roorkee ABSTRACT The automobile industry today is the most lucrative industry
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analyze and determine the consumer’s perception and their buying behavior on the basis of different parameters like design‚ comfort‚ safety‚ fuel efficiency‚ brand preference‚ loyalty etc among the following three hatchback cars:- a.) Maruti Suzuki Wagon R b.) Hyundai i10 c.) Ford Figo The research also aims to dig out following benefits:- a.) Based on the different ages of employability like newly employed (22-30 years)‚ well settled (30-60years) and retired (60plus) people‚ what
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in 1970 that Sanjay Gandhi envisioned the manufacture of maruti which is known popularly as the people’s car it is maruti which is known to give wheels to the nation. The first car of mauti was rolled out on Dec. 14‚ 1983 after a collaboration with Suzuki motors. Satisfaction is a person’s feeling of pleasure or disappointment resulting from a comparing perceived performance in relation to his or her expectation. If the performance falls short of expectation‚ the consumer is dissatisfied. If the
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INTRODUCTION - Maruti Suzuki India Limited Maruti Suzuki India Limited (MSIL‚ formerly known as Maruti Udyog Limited) is a subsidiary of Suzuki Motor Corporation‚ Japan. Maruti Suzuki has been the leader of the Indian car market for over two and a half decades. The company has two manufacturing facilities located at Gurgaon and Manesar‚ south of New Delhi‚ India. Both the facilities have a combined capability to produce over a 1.5 million (1‚500‚000) vehicles annually. The company plans to expand
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only one aspect out of many possible marketing attributes Marketing Myopia coined by Theodore Levitt raised the famous question- “What Business are you really in?” Some Indian Examples: Maruti Gypsy : RIP Brand : Gypsy Company: Maruti Suzuki Brand Count : 182 Gypsy was one of India’s first sports utility vehicles. The vehicle created a breakaway category of SUV offroader from the existing jeep category which was dominated by Mahindra. Born in 1985‚ the brand was considered as
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INTRODUCTION This assessment throws light on Organization Behaviour and Strategic HR issues linked with Maruti Suzuki. The aim is to critically evaluate the recent spate of strikes‚ note the important casual factors‚ and recommend how the company could overcome the complexities whilst improving performance. Maruti Suzuki India Limited‚ a subsidiary company of Suzuki Motor Co-operation Japan‚ had to face revenue losses approx. 89.5 million pounds in 2011 due to workers striking‚ the action being
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IN MANISAR Background Suzuki Motor Corp was one of the first foreign joint venture companies in Association with the Indian Government to set factory in India under the name of Maruti Udyog Limited. Their first car was produced in the Manesar plant in Gargaon in 1983. The company was renamed as Maruti Suzuki India Limited (MSIL) in September 2007which reflected the total disengagement of Indian Government by the selling of its share to Indian investment companies. Suzuki Motor Corp has a holding
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