compare and contrast two different research methods that are qualitative and quantitative methods endeavouring to highlight differences and similarities between them‚ and providing example how they are applied through airline industry. According to Kotler et al.( 2010 p. 124-125) “ Marketing research is a process that identifies and defines marketing opportunities and problems‚ monitors and evaluates marketing actions and performance‚ and communicates the findings and implications to managements.”
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Marketing‚ Vol. 56‚ pp. 1-18. ▪ Hoyer‚ W. D. & MacInnis‚ D. J.‚ 2001‚ Consumer Behaviour. 2nd ed.‚ Boston‚ Houghton Mifflin Company. ▪ Jill‚ Griffin‚ 2002‚ Customer Loyalty‚ How to Make‚ How to Earn it‚ Jossey-Bass‚ A Wiley Imprint‚ San Francisco ▪ Kotler‚ P.‚ 2000‚ Marketing Management ▪ LaBarbera‚ P. A. & Mazursky‚ D.‚ 1983‚ A Longitudinal Assessment of Consumer Satisfaction‚ Dissatisfaction: the Dynamic Aspect of Cognitive Process‚ Journal of Marketing Research‚ Vol. 20‚ November‚ pp. 393-404
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Halmstad University School of Business and Engineering Business and Marketing Standardizing or Adapting the Marketing Mix across Culture A case study: Agatha Thesis in Marketing‚ 15 ECTS credits Final seminar: 25.05.2010 Authors : Elise MEYER (890511) Ingrid BERNIER (901218) Supervisor: Jean-Charles LANGUILAIRE Examiner: Roger STRÖM Summary of thesis Title: Standardizing or adapting the marketing mix across culture Authors: Ingrid Bernier and Elise Meyer Supervisor: Jean-Charles
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1 INTRODUCTION What is a product? It is anything that can be offered to a market to satisfy a want or need Kotler (2003). But‚ if that’s all‚ then why does a customer prefer product A over product B‚ satisfying the same need. It might be because product A provides better features than product B. However‚ what if‚ product B matched its features to that of product A. It might be because product A provides longer guarantee than product B. However‚ what if‚ product B matched its guarantee to that
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is one of the four Ps in the marketing strategy‚ together with Product‚ Place and Price. Promotion is an important part of hospitality industry‚ especially when penetrating new markets and making more customers. (Kotler‚ Armstrong and Wong as cited in Meljoum‚ 2002). According to Kotler‚ et al (2006)‚ promotion is defined as activities that communicate the product or service and its merits to target customers and persuade them to buy. Further‚ promotion refers to decisions on how the business
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they are showing that they are a sophisticated and informed customer. Fiji is different from all other waters on the market today. Fiji water is drawn from an underground source on Vit Levu‚ the main island of the South Pacific country of Fiji [ (Kotler & Armstrong‚ 2008) ]. When customers buy Fiji water they are trying to be with the in crowd‚ it could be considered the high end line of bottled water. I would not have known any of this‚ without reading the assignment‚ to me it’s just another
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increase demand. However‚ according to Kotler‚ The introduction or change of any price may initiate a response (favorable or unfavorable) from customers and competitors” (Kotler‚ P. and Keller‚ K.‚ 2012) Ultimately‚ the concept of price elasticity can identify a brand’s competitors along with marketing research to identify consumer needs‚ wants‚ and desires‚ as well as current industry and competitor’s going- rate pricing. Reference Kotler‚ P. and Keller‚ K. (2012). Marketing Management
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consumption (Kotler‚ 2008‚ pg. 131). For example‚ trying to decide what restaurant to pick to celebrate a birthday at. Different factors can affect this decision such as; cultural‚ social‚ and personal characteristic factors. A person’s culture is what helps to shape a person and is what forms a person to make their everyday decisions. Culture is the set of values‚ perceptions‚ wants‚ and behaviors learned by members of society from families and other important institutions (Kotler‚ 2008‚ pg.
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and vary considerably and have different needs so cannot all be satisfied in the same way. (Kotler 31) These reasons mean that marketing must be strategic in order to have the biggest impact on obtaining customers‚ increasing market share‚ and growing the business. Strategic marketing is defined as the process of aligning strengths of an organisation with the groups of customers it can serve. (Kotler 31) This means that the marketing strategy will align an organisation with a group of customers
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“Do you know this boy!” He repeated in a firm voice. “Have you been talking to the prisoners?” I could tell that now that Bruno was more scared than ever. “I…...he was here cleaning the glasses when I came in” he said in a quiet voice. This made Kotler madder than ever so he shouted back‚ “That’s not what I asked you. Have you ever seen him before? Have you ever talked to him before? Why does he say he’s your friend?” he asked him. Bruno stood there quietly not answering him back. “Tell me Bruno
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