CBEB 1106 : PRINCIPLES OF MARKETING CASE STUDY : FROM GALLOP TO RUN PREPARED FOR: PROF. DR MD. NOR OTHMAN GROUP MEMBERS: SITI NUR AMIRA BINTI ZAMANI CEA110138 NUR HIDAYAH BINTI ZAINAL SEF080022 INTRODUCTION The Samsung Electronics Group is part of the South Korea’s Samsung Group‚ largest conglomerate corporation founded in 1938. Samsung Group also owns the world’s second largest shipbuilder‚ a major global construction‚ and the largest life insurance company in Korea and it’s headquarter
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Marketing Management 12 e PHILIP KOTLER & KEVIN LANE KELLER ISBN 0-13-145757-8 658.8—dc22 Note: all credits for contents goes to the original author. Summarized by Wawan Setiawan (winanci@gmail.com)Summarized by winanci@gmail.com 2 Redefining Marketing for 21 st Century ● Marketing is everywhere‚ but tricky ● It makes Marketing management difficult because it needs continuous improvementSummarized by winanci@gmail.com 3 The scope of marketing: What is marketing? (1) ● Marketing:
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Marketing Management‚ 14e (Kotler/Keller) Chapter 2 Developing Marketing Strategies and Plans 1) The task of any business is to ________. A) create customer needs B) differentiate in terms of cost of production C) deliver customer value at a profit D) reduce competition E) communicate similar value as provided by competitors Answer: C Page Ref: 33 Objective: 1 Difficulty: Easy 2) What is the traditional view of marketing? A) Firms should just focus on production because if the
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Ch 18 – Marketing Competitive advantage – an advantage over competitor gained by offering consumers greater value than competitors do. * Customers will see competitive advantages as customer advantages Competitive Marketing Strategies – Strategies that strongly position the company against competitors and give the company the strongest possible strategic advantage. Competitor Analysis – The process of identifying key competitors; assessing their objectives‚ strategies‚ strengths and
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Chapter 1 Discussing the Concepts 1. What is marketing and what is its primary goal? * One definition of marketing is‚ “a social and managerial process by which individuals and organizations obtain what they need and want through creating and exchanging value with others.” * A much simpler definition would be‚ “managing profitable customer relations.” * Its primary goal is to create value for customers and capture from customers. 2. Compare and contrast customer needs‚ wants
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Consumer behaviour is the study of how individuals‚ groups‚ and organizations select‚ buy‚ use‚ and dispose of goods‚ services‚ ideas or experiences to satisfy their needs and wants. Consumers are exposed to a myriad of marketing and other external stimuli on a daily basis for which the marketer has to consider consumer characteristics and consumer psychology to successfully position a product or service. Consumer characteristics include; culture‚ social and personal factors and consumer psychology
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Sales/Financial planning. Marketing planning is the process by which a business would analyse the environment and its capabilities (not just sales)‚ decide upon courses of action and implement those decisions. The marketing planning process is part of a broader strategic planning process in a business/organisation. The fundamental marketing planning questions provides a framework for understanding the analysis and decision making involved in marketing planning. The stages of the marketing planning process
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Chapter One Notes: Marketing profitable customer relationships – Creating and Capturing Customer Value Marketing: Managing profitable customer relationships and to Create value for customers and capture value from customers in return. Example) Zappo’s- customer experience comes first. Two Fold Goal: Attract new customers by promising superior value and Keep and grow current customers by delivering satisfaction. Five Step Model of the Marketing Process: Page 5 Build value from customers to create
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HNC/HND Business Spring Semester 2011/12 Marketing Principles Module Code: HNBS 104 An in depth study into marketing at Tesco [Word Counts: 2188] Submission date 18 May 2012 Submitted By: Table of Contents Introduction 2 The role of marketing 2-6 Vision and business objectives 2 Elements of the marketing process 4 Marketing orientation 6 Principles of marketing 7-8 Segmentation‚ Targeting and Positioning strategy 7 Buyer/Consumer
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Cited: Perreault‚ William D.‚ and Joseph P. Cannon. Basic Marketing: A Marketing Strategy Planning Approach. 19th ed. Print. "History of McDonald ’s Restaurants :: AboutMcDonalds.com." History of McDonald ’s Restaurants :: AboutMcDonalds.com.Web.24Jan.2015.
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