Step 2 Putting together a group with enough power to lead change. No matter how able that person is‚ no one person can lead change. it is imperative to put together the right team people to help lead that change. The team must have a significant level of trust in one another and share the same objective. Kotter says when putting this team together there are four qualities of an effective guiding coalition. In putting together a Guiding Coalition‚ the team as a whole should reflect:
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Step 1 Establishing a Sense of Urgency Without a sense of urgency people don’t move. Kotter suggests that for change to be successful‚ 75% of a company’s management needs to "buy into" the change. In other words‚ you have to really work hard on Step One‚ and spend significant time and energy building urgency‚ before moving onto the next steps. Step 2 Creating the Guiding Coalition Convincing people that change is necessary often takes strong leadership and visible support from key people within
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Note: Guiding change may be the ultimate test of a leader – no business survives over the long term if it can’t reinvent itself. But‚ human nature being what it is‚ fundamental change is often resisted mightily by the people it most affects: those in the trenches of the business. Thus‚ leading change is both absolutely essential and incredibly difficult. Perhaps nobody understands the anatomy of organizational change better than retired Harvard Business School professor John P Kotter. This article
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JOHN KOTTER 8 STEPS The above diagram is the 8steps of John Kotter towards change.This model is divided into three phase.The first phase is to create the climate for change.The first step is to create urgency‚ not all of the employees are open to change‚for change to happen the company must develop a sense of urgency around the need for change.An honest and convincing dialouge about what is happening in the marketplace and with the competition may convince people and make them start talking
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the change process needs to be addressed. According to Caldwell (2003)‚ change leaders are executives or senior managers at the very top of the organisation who envision‚ initiate or sponsor strategic change of far-reaching or transformational nature by challenging the status quo‚ communicating a vision that employees believe in‚ and empowering them to act. In contrast‚ change managers are usually middle level managers and functional specialists who carry forward and build support for change within
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INTRODUCTION British Airways is one of the fastest growing airlines in the world. It has grown by its own leadership qualities and unique culture. Bob Ayling‚ Chief Executive implemented changes in the organization without getting support from its employees. He thought a change is necessary‚ even when BA was making record profit‚ because in the long run some decision has to be made. On one side he tried to raise staff morale by reinventing training programmes and by building a hotel at Heathrow
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organisation’s growth and development. Upon understanding the importance of strategy management and innovation‚ researchers have formulated theories related to organisational management. Theories have critically analysed with the case study of British Airways by comparing strategies with both external and internal environments. The case study explains the dimensions of business travel and tourism and its social‚ economic and environmental consequences. INTRODUCTION Business Environment encloses all
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Change Management in British Airways Name Class Affiliation Instructor Date Table of Contents TOC o 1-3 h z u HYPERLINK l _Toc353214240 Introduction PAGEREF _Toc353214240 h 3 HYPERLINK l _Toc353214241 Context of the change PAGEREF _Toc353214241 h 3 HYPERLINK l _Toc353214242 Evaluation of the nature of such changes PAGEREF _Toc353214242 h 4 HYPERLINK l _Toc353214243 The change management strategy PAGEREF _Toc353214243 h 5 HYPERLINK l _Toc353214244 The challenges and difficulties in implementing
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Adkar Model The models of change that I have chosen to describe are the ADKAR model and Kotter’s 8 step change model. The ADKAR model is mainly used to help identify and drive change as well as a tool to understand any gaps that are needed to strengthen along the change process. It is also a useful framework for planning change within an organization‚ before implementation‚ and in the execution phase of the change management process. This process begins with five key goals that are the basis of
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CHANGE MANAGEMENT MODELS EXAMINATION “KOTTER EIGHT-STAGE CHANGE PROCESS” AND “ESTATES AND FACILITIES MANAGER ACTUAL CHANGE PROCESS” AS PART OF THE FACILITIES MANAGEMENT DEVELOPMENT AND TRAINING PROGRAMME 2007-2008 DATE: 14th January 2008 NAME: Michael Harbour TITLE: Change Management Models Examination “Kotter Eight-Stage Change Process” and “Estates and Facilities Manager Actual Change Process” TABLE OF CONTENTS PAGE NO. 3.0 SUMMARY 1 4.0 ACKNOWLEDGEMENTS 4 5
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