Employees Resistance towards Organizational Change Blekinge Institute of Technology School of Management Ronneby‚ Sweden Supervisor: Göran Alsen Authors: Kamran Khan Masood ur Rehman Master Thesis in MSc. Business Administration JUNE 2008 This thesis is submitted to the School of Management at Blekinge Institute of Technology/Blekinge Tekniska Hogskola in partial
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Griffin - Management‚ 8th Edition Chapter 13 - Managing Organizational Change and Innovation 1. The Nature of Organization Change – any substantive modification to some part of the organization a. Forces of Change i. External Forces - derive form the organization’s general and task environments ii. Internal Forces – a variety of forces inside the organization may cause change as well b. Planned Versus Reactive Change i. Planned change – change that is designed and implemented in an orderly
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Resistance to change can be difficult to overcome even when it is not detrimental to those concerned. But the attempt must be made. The first step is to analyze the potential impact of change by considering how it will affect people in their jobs. The analysis should indicate which aspects of the proposed change may be supported generally or by specified individuals and which aspects may be resisted. So far as possible‚ the potentially hostile or negative reactions of people should be identified
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Leading Change by John P. Kotter. Harvard Business School Press‚ 1996. In light of the increasing rate of change in the business environment due to factors such as technological advances and globalization‚ the need to be able to make successful transformations within an organization becomes more imperative than ever before. In Leading Change‚ Kotter identifies an eight-step guide for making successful organization changes. These eight steps stem from avoiding common mistakes made during organizational
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MN 4125 Management of Change Final Project: United States Postal Service Case Study Steve Mays Frank Sierra Joshua Kapp PART I History and Background Introduction The United States Postal Service (USPS) is an independent government organization that generates income through mail services. It is currently the second largest civilian employer in the United States. Its primary task is to deliver mail around the country‚ at a standard price‚ regardless of geographic location. Over the last
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Professor of International Marketing Philip Kotler is the S.C. Johnson & Son Professor of International Marketing at the Kellogg School of Management‚ Northwestern University‚ Evanston‚ Illinois. Kellogg was voted the “Best Business School” for six years in Business Week’s survey of U.S. business schools. It is also rated as the “Best Business School for the Teaching of Marketing”. Professor Kotler has significantly contributed to Kellogg’s success through his many years of research and teaching
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This paper will critically analyze the background of Qantas which decided to launch Jet Star‚ the new low cost carrier‚ in 2004. Secondly‚ this paper will critically analyze the revenue and profit performance of Qantas’s domestic airline against its main competitor Virgin Blue in 2010‚ 2011‚ and 2012. Annual report for each organization will be used to support this statement‚ and also used to determine whether Qantas’s domestic airline was an acquisition of future growth potential. Thirdly‚ the CEO
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Managing Organizational Structure Change LDR 531 Managing Organizational Structure Change Smith & Falmouth (S&F)‚ a mid-sized phone and mail order product company‚ has expanded into the online product market. S&F created S&;F Online as an independent business unit while it proves the strategic viability and value of online as a sales channel. S&F Online is made up of a small team that has been successful‚ and is now working to increase sales and diversify their online offerings to add health
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BRUNEL BUSINESS SCHOOL COVERSHEET FOR ONLINE COURSEWORK SUBMISSIONS Module Code MG2129 Module Title Managing Change & Creativity Module leader Natasha Slutskaya Student ID number 1217919 Student name Christian Henawi Degree Programme (e.g. Business and Management (General)) General Business and Management I understand that the School does not tolerate plagiarism. Plagiarism is the knowing or reckless presentation of another person’s thoughts‚ writings‚ inventions‚ as one’s own. It
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UNIT 3 RESISTANCE TO CHANGE An important element of any change initiative which is resistance to change LEARNING OBJECTIVES 1. Define resistance to change. 2. Explain the life cycle of resistance to change. 3. Discuss the causes of resistance. 4. Describe the strategies to manage resistance. * WHAT IS RESISTANCE TO CHANGE? Change creates anxiety‚ uncertainty and stress‚ even for those managing change Seldom are there any guarantees that the new approach will work - will deliver the
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