A STUDY ON THE CUSTOMER SATISFACTION OF BIG BAZAAR WITH SPECIAL REFERENCE TO PAZHAVANGADI STORE PROJECT REPORT Submitted to Amrita Vishwa Vidyapeetham‚ School of Arts & Sciences for fulfillment of the requirement for the award of the Degree of Bachelor of Business Management. BY ASWATHY ACKNOLWLEDGEMENT I use it as it privilege to thank Mr.Bijith‚ HR‚ Big Bazaar Pazhavangadi and Mr.Satheesh.DM of Electronics Department for giving me and guidance to do this project
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practices for measuring customer satisfaction? Is it upper level management‚ hired consultants‚ surveys‚ or reactions to industry swing? So many choices but what really is a best practice. Customer satisfaction programs‚ research‚ employee satisfaction‚ and personal experience all play a role in measuring customer satisfaction. Even when using those practices it takes effort and continuous improvement to stand a chance on improving customer engagement and satisfaction. Hopefully these next few paragraphs
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Actually dissatisfaction can be kept away with some factors. Herzberg thinks that the opposite of Dissatisfaction in No Dissatisfaction and the opposite of No satisfaction is Satisfaction. The groups that we can take a look at are: Motivators-. They are factors who can achieve better performance in job and also to motivate the employees to work harder. Hygiene factors –If these factors appear it always means that the motivation will be achieved because there are factors which are dissatisfiers‚
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story of job is a popular story in the bible because it establishes the concepts of; communication ‚ faith ‚ and trust. Communication is important in this story because it starts the stepping ground for your relationship with god. Calling on god when you go through problems can ease the pain. In the book of job‚ Job loses everything his live stock‚ servants‚ and his ten children. Afterwards Job cries and shaves his head‚ but he still prayes god name. Unlike others‚ when they are put through
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Patient satisfaction is critically important to the health care industry today due to the competitive nature of the field. Patients have many choices when it comes to seeking medical attention‚ and hospitals are dependent on return business to stay operational. Hospitals have traditionally utilized the semi-private room model in order to increase profitability. A semi-private room is a room shared by two patients. Each patient is given their own bed‚ but they usually share a single bathroom.
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QUESTIONNAIRE Dear Respondent‚ Assalamu Alaikum…. This questionnaire has been designed to conduct a research on ‘Measuring Employee Job Satisfaction” to fulfill the course requirement of MBA Program. A survey is being conducted among employee of ‘EXIM Bank Ltd.’ Agrabad branch‚ Chittagong. Your honest opinions are valuable to this survey and will be kept confidential. Thank you for your time and effort. [Part A: Personal information] Name of the Respondent: ……………………………………………. Address
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one of job for this project (the job must be difference with the presentation assignment)‚ after that: 1. Arrange job description‚ job analysis and job specification 2. Specify the source to get the prospective candidate 3. Specify the selection tools for the candidate (like test‚ etc) 4. Arranges 5 questions for each types of question (situational interview‚ behavioral interview‚ job related interview and stress interview) I. Job Description‚ ‚ job analysis and job specification
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Paper no. 13 JOB SATISFACTION: THE ROLE OF MANAGER AND ATTITUDE OF EMPLOYEE. A STUDY PAKISTANI CULTURE WORK-SETTING. Jamshed Adil Halepota Jamshed.Halepota@brunel.ac.uk ABSTRACT There seems general agreement that job satisfaction has obtained an established position in the literature of industrial and organizational psychology (King and et al 1982; Maanen and Katz 1976). Since decades significant amount of research has been published every year in repute journals. Quinn (1985) reported that
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Maintaining Satisfaction Memo Tangye Obilade MGT/M562 March 11‚ 2013 John Zupan Maintaining Satisfaction Memo The Georgia’s Department of Motor Vehicles (DMV) received censure regarding tiresome duration when customers inquire services. The average delayed expectation time for each person is 45 to 60 minutes resulting in frequent discontent. As a result‚ suggestions referencing improvements to abbreviate duration of receiving services is need. The DMV offers a variety of
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taken up at Department of Management Studies‚ Lovely Professional University‚ Phagwara. I was provided opportunity to undergo training at the Jammu and Kashmir bank at its zonal office JAMMU‚ my field of interest was to study the: “CUSTOMER SATISFACTION TOWARDS JAMMU AND KASHMIR BANK IN JAMMU” This project has been of great help in providing me an insight into the real life working of an organization. It gave me a chance to apply‚ all I had learned to practical situations‚ enhancing my understanding
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