The Duration of the bottleneck = (Setting thermostat and Timer) + (Baking Cookies) = 1 minute + 9 minute = 10 minutes Maximum no of orders we can fill in a night = (No of minutes per night-Duration of First Setup) / Cycle Time + 1 = ((240 – 26) / 10) + 1 = 22.4 orders ~ 22 orders Explanation: This is because the first order takes 26 minutes for the first batch of cookies to finish and each subsequent batch takes 10 minutes because it has reached steady
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Operations Management Fall 2013 Kristen’s Cookie Company September 26‚ 2013 Kristen and her roommate are preparing to launch Kristen’s Cookie Company in their on-campus apartment. The company will provide fresh cookies to hungry students late at night. Evaluation of the preliminary design for the company’s production process will be required in order to make key policy decisions‚ including what prices to charge‚ what equipment to order and how many orders to
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can bake 6 batches cookies an hour 6 batches X 10 minutes = 60 minutes 6 Batches X 4 Hours = 24 trays or 6 dozen cookies can be backed in one night. Note that is if there was no wait time. 26 + 10 (x-1) = 240 minutes = 22 orders can be taken a night Question 3: How much of your own and your roommates valuable time will it take to fill each order? My Time Roommate Time Mix Ingredients = 6 minutes Place cookies in oven = 1 minute Cookies onto tray = 2 minutes Pack Cookies = 2 minutes Receive
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Kristen’s Cookies Case What are the order winners and Qualifiers for Kristen’s Cookies? Kristen’s Cookies is conveniently located on campus and will cater to hungry students late at night. The company will not only let the students customize their cookies‚ but also bake them fresh. Students will have a wide variety of ingredients to choose from and this bake to order concept will ensure that cookies are to consumer’s liking. Based on this model‚ order qualifiers are the physical location
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4/20/14 DSC 335‚ Spring 2014 Kristen’s Cookies Precase 1. It will take 26 minutes to fill one rush order (6+2+10+5+2+1= 26 minutes). Gantt chart is also attached. 2. The cycle time is 10 minutes because the bottleneck is the time they have to wait for the cookies to bake in the oven. They cannot continue the cookie process without baking and the lack of room in the oven or additional ovens are the constraints that are limiting the total operation. The capacity of the operation would be 6
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[pic][pic][pic][pic]Kristen’s Cookies Company 1. How long will it take to fill a rush order? Our group has calculated (see Appendix Figure 1) that it will take 24 minutes to fill a rush order if it is the first order placed in the night. This assumes that the oven is already preheated and the mixer bowl and beaters are clean (as sanitary requirements would demand). However‚ all subsequent orders will require 26 minutes because of the two minutes to wash the bowl and beaters. 2. How many
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Kristen’s Cookie Company Case write-up Process flow diagram Inputs Basic Dough‚ Ingredients Output Cookies packed in boxes Flow Units Cookies Resources Kristen and her roommate‚ Oven‚ Spoons‚ Trays‚ Food Processor Assumptions 1. An order is for a dozen cookies of any one type. 2. Kristen and her roommate work for 4 hours per day. Q1. Time Taken for a rush order = Sum of time taken for Activities 1‚2‚3‚4‚5‚6‚ and 7 for an order
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Kristen’s Cookie Company 1. How long does it take to fill a rush order [from mix and spoon‚ Load oven‚ bake‚ cool pack‚ and receive payment] ? (For orders of one dozen‚ and for orders of two dozens-same ingredients.) Answer: (a) for orders of one dozen __________ minutes According to the specified work arrangements‚ a Gant Chart (Basic case 1) is developed as follow: As obviously indicated from the above chart‚ it takes 26 minutes to fill a one dozen rush order. Page 3 of 10 DSME2030A
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OPIM 902 – Operations Management Case Analysis – Kristen’s Cookie Company Arif Durak‚ İlker Koç‚ Nihat Alpin Mütevellioğlu‚ Uğur Günal‚ Ersan Bilik 31 May 2014 1) How long will it take you to fill a rush order? For an order that is for 1 dozen (or less) cookies with the same ingredients‚ it takes 26 minutes assuming the customer pays after packing. If they pay during the cooling period‚ a minute could be saved. Time (minutes) Operation 0 Take Order 6 Wash
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| Kristen’s Cookie Company | Sunset Team 4 | A. Dobo‚ F. Montoya‚ L. Lie‚ A. Bustamante‚ M. Chitipiralla‚ E. Dzelzkalns 1/21/2013 | Process Chart Figure 1: Kristen’s Cookie Co. Process Flow Chart 1. How long will it take you to fill a rush order? A rush order will take 26 minutes to fulfill‚ as illustrated in the Gantt chart below. Figure 2: Rush-order Gantt chart 2. How Many Orders can you fill in a night assuming you are open four hours each night? a. Assuming
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