Operations Management Fall 2013 Kristen’s Cookie Company September 26‚ 2013 Kristen and her roommate are preparing to launch Kristen’s Cookie Company in their on-campus apartment. The company will provide fresh cookies to hungry students late at night. Evaluation of the preliminary design for the company’s production process will be required in order to make key policy decisions‚ including what prices to charge‚ what equipment to order and how many orders to
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Question 1: How long will it take you to fill a rush order? As depicted in the Process Flow Diagram below the total time to fill a rush order is 26 minutes. Question 2: How many orders can you fill in a night‚ assuming you are open four hours each night? In this process the Step 3 & 4 have the longest processing time of 10 minutes which means this is the bottleneck in the process. We know that the bottleneck determines the maximum output of the process. The bottleneck time is also referred
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Kristen’s Cookies Case What are the order winners and Qualifiers for Kristen’s Cookies? Kristen’s Cookies is conveniently located on campus and will cater to hungry students late at night. The company will not only let the students customize their cookies‚ but also bake them fresh. Students will have a wide variety of ingredients to choose from and this bake to order concept will ensure that cookies are to consumer’s liking. Based on this model‚ order qualifiers are the physical location
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4/20/14 DSC 335‚ Spring 2014 Kristen’s Cookies Precase 1. It will take 26 minutes to fill one rush order (6+2+10+5+2+1= 26 minutes). Gantt chart is also attached. 2. The cycle time is 10 minutes because the bottleneck is the time they have to wait for the cookies to bake in the oven. They cannot continue the cookie process without baking and the lack of room in the oven or additional ovens are the constraints that are limiting the total operation. The capacity of the operation would be 6
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[pic][pic][pic][pic]Kristen’s Cookies Company 1. How long will it take to fill a rush order? Our group has calculated (see Appendix Figure 1) that it will take 24 minutes to fill a rush order if it is the first order placed in the night. This assumes that the oven is already preheated and the mixer bowl and beaters are clean (as sanitary requirements would demand). However‚ all subsequent orders will require 26 minutes because of the two minutes to wash the bowl and beaters. 2. How many
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Process Flow Diagram Case Questions 1. How long will it take you to fill a rush order? Time taken to fill a rush order = MLT = 6 + 2 + 10 + 5 + 2 + 1 = 26 minutes 2. How many orders can you fill in a night‚ assuming you are open four hours each night? 4 hours per each night = 4 hours * 60 minutes = 240 minutes Cycle Time = The Duration of the bottleneck = (Setting thermostat and Timer) + (Baking Cookies) = 1 minute + 9 minute = 10 minutes Maximum
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FLOW CHART A flowchart is a type of diagram that represents an algorithm or process‚ showing the steps as boxes of various kinds‚ and their order by connecting them with arrows. This diagrammatic representation illustrates a solution to a given problem. Process operations are represented in these boxes‚ and arrows; rather‚ they are implied by the sequencing of operations. Flowcharts are used in analyzing‚ designing‚ documenting or managing a process or program in various fields. Symbol | Name
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that need to be taken to make sure the calls are sent to the proper support desk. At this present time‚ I work in the Information Technology field at Rex Hospital as a Clinician Support Specialist on the Ambulatory Service Desk. Also‚ creating a flow chart to properly triage our calls would assist me and my team on a process to follow‚ so that our customers are pleased with our services provided. A process that best describes our process would be job shop; this process incorporates different types
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Application Exercise # 1 (Common to session1 to 5) (50 marks) A. Draw a flow chart of any one function/process in your organization. (Marketing‚ Operations‚ Finance‚ Accounting‚ Human Resources and Information Systems) Use special symbols to draw the flow process chart for the above question Analyze the flow chart drawn above using the basic question. (How‚ What‚ When‚ Where & Who) Suggest improvements for increasing the efficiency or effectiveness of the above chosen function.
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Rich Stoker Flow Chart OPS/571 Traci Thurman-Bowman When examining my flowchart which details the process I go through on a daily basis when it comes to getting ready for class‚ I noticed that the one factor that affected the process design was whether or not I would be late for class. This can be seen when it came to the selection of the type of food I would eat to whether or not I would take a car to school or not. Another factor that affected the process design
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