food sales (less food storage and less waste) Chef serves meal directly cutting out the wait staff Discuss common tools to analyze process flows‚ such as capacity‚ utilization‚ and identifying bottlenecks Kristen’s Cookies 4) How long does it take to produce 1 dz. Cookies with a single over? 2 dz.
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4.1 Recall the evanstonian‚ an upscale independent hotel that caters to both bussines and leisure travelers‚ introduced in chapter 3 in exercise 3.10. when a guest calls room service at the evanstonian‚ the room-service manager takes down the order. She then submits an order ticket to the kitchen to begin preparing the food. She also gives an order to the sommelier (i.e.‚ the wine waiter) to fetch wine from the cellar and to prepare any other alcoholic beverages. Eighty percent of room-service orders
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Cooling 5 minutes Hold Wash and Mix (kristen) 6 minutes Baking (Oven) 9 minutes Pack/Colle ct Money 3 minutes Spooning 2 minutes Heat Oven 1 minutes Kristen’s Cookie Company Key Question 1: How long will it take to fulfill a rush order? Activity Resource Cycle Time Start Time Finish Time Order Entry E-mail 0 minutes 00:00 00:00 Wash/Mix Kristen 6 minutes 00:00 06:00 Spooning Kristen 2 minutes 06:00 08:00 Heat Oven
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flow time efficiency is 36/60 = 60% Problem 4.2 [a] The flow chart of the process is as shown in Figure TM-4.1. Figure TM-4.1. Flow chart of the Kristen Cookies Process flow Flow unit = 1 order of 1 dozen the theoretical flow time is 26 minutes. This is determined by adding the activity times from start to finish for 1 dozen cookies. [b] Flow unit = 1 order of 2 dozen. To determine the theoretical flow time for this flow unit‚ we first observe that certain activities can be performed
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Illustrative Exam 11 Solutions BUAD311 – Operations Management Section A: Multiple Choices (circle only one) 1. Which of the following statement is correct? a. Make-to-order systems are better than make-to-stock systems. b. Make-to-stock systems are better than make-to-order systems. c. Hybrid systems are perfect and better than both MTO and MTS systems. d. Hybrid systems are worse than both MTO and MTS systems. e. None of the above e): It is hard to tell which one is better between
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answer without showing any work. 1. (10 points) Suppose the data in the Kristen’s Cookies case remains the same‚ except that mixing requires 8 minutes (instead of the original 6)‚ and the cookies bake in the oven for 8 minutes (instead of the original 9). Answer the following questions: a. What is the new throughput time for a rush order of one dozen? b. What is the capacity of each resource (Kristen‚ the oven‚ the mixer‚ and the roommate)? Identify the bottleneck resource
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KRISTEN ’S COOKIE COMPANY (A1) The overview of the process: QUESTION 1 If we make a table‚ we can see that the minimum time to fill a rush order is 26 minutes. ACTIVITY RESOURCE TIME START TIME FINISH TIME Order Entry E-mail 0 minutes 00:00 00:00 Wash Bowl‚ Mix Self 6 minutes 00:00 00:06 Fill Tray Self 2 minutes 00:06 00:08 Start Oven Roommate 1 minute 00:08 00:09 Baking Oven 9 minutes 00:09 00:18 Remove Roommate 0 minutes 00:18 00:18 Cool None 5 minutes 00:18 00:23
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ground her backside into Russell’s crotch‚ out of sync to the music. The best thing Quinn thought she had gotten from her stake out was a tour of Las Vegas. She had trailed the couple to several jewelry stores‚ high end boutiques and restaurants. Kristen had maxed out one credit card after another. She had consumed her body weight in food and alcohol at four different restaurants. Nothing seemed to fill her. After an hour at their hotel‚ Quinn followed the couple into Pure Haze. Sneakers‚ jeans
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Case Write-Up 1: Is the Rookie Ready? A manager listens‚ compromises‚ delegates appropriately‚ coaches and leads by example. Both Tim O’Connell and Kristen Hammersmith are referenced as Managers in HBR’s case study “Is the Rookie Ready” by Sarah Green. Although Kristen is the newly appointment Manager and by default one could argue that she is the rookie; but judging Tim’s behavior and rash decision on the Hybara project‚ I believe he has proven himself as the Rookie Manager. A good manager
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happened after this incident made me decide that both the leadership and managerial skills exhibited in the case weren’t up to the mark. It was the time when Kristen Hammersmith‚ a very brilliant programmer at Driscoll was promoted to the managerial role which was left vacant by the resignation of her then boss‚ Alessandra. No doubt Kristen was a talented programmer‚ but then does it mean that a person good at one skill will be equally good at the other? In the meantime‚ Driscoll’s old client‚ Hybara
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