MGMT 571 Kristen’s Cookie - Case Assignment Dr. Yunus Kathawala Students Name : Mohammed Jomah Al-Shami – GUST1301102033 Yasser Sheikh Amin - GUST1301102045 Hellal Abdulwahab AlHellall - GUST1301102047 Gulf University For Science & Technology The Kirsten’s Cookies Company is new business established and located at the campus‚ with motivation toward fulfill to power-hungry learners at night time. The company would allow the learners to order customized cookies baked fresh under
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Kristen’s Cookie Company Case Study Webster University Operations Management Proc 5820 Calene M. Feavaai 1. Briefly describe‚ and flow chart your cookie production process. The cookie production process is initiated by an electronic e-mail system delivered through the campus email to Kristen’s Cookie Company. This electronic system will quickly track 100 percent of the orders and inform customers when their orders will be ready for pickup. The electronic email will identify the type of cookie requested
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KRISTEN’S COOKIE CASE FOR DR. JUN-YEON LEE MGMT 6355 FALL 2010 BY: AMIN DADWANI KRISTEN’S COOKIE COMPANY INTRODUCTION: A couple of students‚ roommates‚ planned to launch a cookie company in there on campus apartment. The purpose was to serve freshly baked cookies to hungry students late night by taking orders online. They needed following equipments and ingredients in process of making Cookies: - 1-Equipment: - Oven‚ Food processor‚ Cooking tray‚ Spoons. 2-Ingredient:
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Kristen’s Cookie Company Case write-up Process flow diagram Inputs Basic Dough‚ Ingredients Output Cookies packed in boxes Flow Units Cookies Resources Kristen and her roommate‚ Oven‚ Spoons‚ Trays‚ Food Processor Assumptions 1. An order is for a dozen cookies of any one type. 2. Kristen and her roommate work for 4 hours per day. Q1. Time Taken for a rush order = Sum of time taken for Activities 1‚2‚3‚4‚5‚6‚ and 7 for an order
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Kristen ’s Cookie Company Kristen ’s Cookie Company is a good example where the success or failure of the company depends directly on the process planning adopted by the company‚ i.e.‚ the company can maximize its productivity by utilizing its resources effectively. One major aspect of process analysis is to identify the major bottlenecks in the process and trying to mitigate their effects with least possible level of costs and resources. The following flowchart shows the overall process adopted
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Kristen’s Cookie Company 1. How long does it take to fill a rush order [from mix and spoon‚ Load oven‚ bake‚ cool pack‚ and receive payment] ? (For orders of one dozen‚ and for orders of two dozens-same ingredients.) Answer: (a) for orders of one dozen __________ minutes According to the specified work arrangements‚ a Gant Chart (Basic case 1) is developed as follow: As obviously indicated from the above chart‚ it takes 26 minutes to fill a one dozen rush order. Page 3 of 10 DSME2030A
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| Kristen’s Cookie Company | Sunset Team 4 | A. Dobo‚ F. Montoya‚ L. Lie‚ A. Bustamante‚ M. Chitipiralla‚ E. Dzelzkalns 1/21/2013 | Process Chart Figure 1: Kristen’s Cookie Co. Process Flow Chart 1. How long will it take you to fill a rush order? A rush order will take 26 minutes to fulfill‚ as illustrated in the Gantt chart below. Figure 2: Rush-order Gantt chart 2. How Many Orders can you fill in a night assuming you are open four hours each night? a. Assuming
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valuable time will it take to fill each order? • Kristen: 8 minutes (prepare/spoon) • Roommate: 4 minutes (turn on oven/packaging/accept payment) 4. Because your baking trays hold exactly one dozen cookies‚ you will produce and sell cookies by the dozen. Should you give discount for people who order two dozen cookies‚ three dozen cookies‚ or more? If so‚ how much? Will it take you longer to fill a two-dozen cookie order than a one-dozen cookie order? • Discounts would be based on labor costs
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KRISTEN ’S COOKIE COMPANY (A1) The overview of the process: QUESTION 1 If we make a table‚ we can see that the minimum time to fill a rush order is 26 minutes. ACTIVITY RESOURCE TIME START TIME FINISH TIME Order Entry E-mail 0 minutes 00:00 00:00 Wash Bowl‚ Mix Self 6 minutes 00:00 00:06 Fill Tray Self 2 minutes 00:06 00:08 Start Oven Roommate 1 minute 00:08 00:09 Baking Oven 9 minutes 00:09 00:18 Remove Roommate 0 minutes 00:18 00:18 Cool None 5 minutes 00:18 00:23
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OPIM 902 – Operations Management Case Analysis – Kristen’s Cookie Company Arif Durak‚ İlker Koç‚ Nihat Alpin Mütevellioğlu‚ Uğur Günal‚ Ersan Bilik 31 May 2014 1) How long will it take you to fill a rush order? For an order that is for 1 dozen (or less) cookies with the same ingredients‚ it takes 26 minutes assuming the customer pays after packing. If they pay during the cooling period‚ a minute could be saved. Time (minutes) Operation 0 Take Order 6 Wash
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