Mia Hughes Kristen’s Cookie Company – INDIVIDUAL WORK 2/8/12 MGT 6400 – Management of Business Processes and Operations Dr. Grady S. York 1.Assuming you have only one order‚ how long will it take you to fill the order? Based on the flowchart from the group analysis‚ it will take 26 minutes to fill one order. I came to this conclusion based on the number of minutes it takes to clean equipment and mix the dough (6)‚ scoop dough into tray (2)‚ pre-heat oven and set timer (1)‚ baking time
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MGMT 571 Kristen’s Cookie - Case Assignment Dr. Yunus Kathawala Students Name : Mohammed Jomah Al-Shami – GUST1301102033 Yasser Sheikh Amin - GUST1301102045 Hellal Abdulwahab AlHellall - GUST1301102047 Gulf University For Science & Technology The Kirsten’s Cookies Company is new business established and located at the campus‚ with motivation toward fulfill to power-hungry learners at night time. The company would allow the learners to order customized cookies baked fresh under
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Kristen’s Cookie Company Case Study Webster University Operations Management Proc 5820 Calene M. Feavaai 1. Briefly describe‚ and flow chart your cookie production process. The cookie production process is initiated by an electronic e-mail system delivered through the campus email to Kristen’s Cookie Company. This electronic system will quickly track 100 percent of the orders and inform customers when their orders will be ready for pickup. The electronic email will identify the type of cookie requested
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Kristen’s Cookie Company 1. How long does it take to fill a rush order [from mix and spoon‚ Load oven‚ bake‚ cool pack‚ and receive payment] ? (For orders of one dozen‚ and for orders of two dozens-same ingredients.) Answer: (a) for orders of one dozen __________ minutes According to the specified work arrangements‚ a Gant Chart (Basic case 1) is developed as follow: As obviously indicated from the above chart‚ it takes 26 minutes to fill a one dozen rush order. Page 3 of 10 DSME2030A
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Kristen’s Cookie Company Case write-up Process flow diagram Inputs Basic Dough‚ Ingredients Output Cookies packed in boxes Flow Units Cookies Resources Kristen and her roommate‚ Oven‚ Spoons‚ Trays‚ Food Processor Assumptions 1. An order is for a dozen cookies of any one type. 2. Kristen and her roommate work for 4 hours per day. Q1. Time Taken for a rush order = Sum of time taken for Activities 1‚2‚3‚4‚5‚6‚ and 7 for an order
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Kristen ’s Cookie Company Kristen ’s Cookie Company is a good example where the success or failure of the company depends directly on the process planning adopted by the company‚ i.e.‚ the company can maximize its productivity by utilizing its resources effectively. One major aspect of process analysis is to identify the major bottlenecks in the process and trying to mitigate their effects with least possible level of costs and resources. The following flowchart shows the overall process adopted
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| Kristen’s Cookie Company | Sunset Team 4 | A. Dobo‚ F. Montoya‚ L. Lie‚ A. Bustamante‚ M. Chitipiralla‚ E. Dzelzkalns 1/21/2013 | Process Chart Figure 1: Kristen’s Cookie Co. Process Flow Chart 1. How long will it take you to fill a rush order? A rush order will take 26 minutes to fulfill‚ as illustrated in the Gantt chart below. Figure 2: Rush-order Gantt chart 2. How Many Orders can you fill in a night assuming you are open four hours each night? a. Assuming
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valuable time will it take to fill each order? • Kristen: 8 minutes (prepare/spoon) • Roommate: 4 minutes (turn on oven/packaging/accept payment) 4. Because your baking trays hold exactly one dozen cookies‚ you will produce and sell cookies by the dozen. Should you give discount for people who order two dozen cookies‚ three dozen cookies‚ or more? If so‚ how much? Will it take you longer to fill a two-dozen cookie order than a one-dozen cookie order? • Discounts would be based on labor costs
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KRISTEN ’S COOKIE COMPANY (A1) The overview of the process: QUESTION 1 If we make a table‚ we can see that the minimum time to fill a rush order is 26 minutes. ACTIVITY RESOURCE TIME START TIME FINISH TIME Order Entry E-mail 0 minutes 00:00 00:00 Wash Bowl‚ Mix Self 6 minutes 00:00 00:06 Fill Tray Self 2 minutes 00:06 00:08 Start Oven Roommate 1 minute 00:08 00:09 Baking Oven 9 minutes 00:09 00:18 Remove Roommate 0 minutes 00:18 00:18 Cool None 5 minutes 00:18 00:23
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Kristen’s Cookie Company Case Study and Analysis Forecasting and Operations Management Saint Mary’s College of California Executive MBA Program Jessica Marie – www.jessicamariemba.com Kristen’s Cookie Company Agenda Introduction and Preliminary Modeling Key Questions and Problems for Further Thought Recommendations for Improvement Q & A Session and Discussion Kristen’s Cookie Company Introduction Kristen’s Cookie Company Mission Statement: Born from a hunger to feed the student
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