Kristen’s Cookies Case What are the order winners and Qualifiers for Kristen’s Cookies? Kristen’s Cookies is conveniently located on campus and will cater to hungry students late at night. The company will not only let the students customize their cookies‚ but also bake them fresh. Students will have a wide variety of ingredients to choose from and this bake to order concept will ensure that cookies are to consumer’s liking. Based on this model‚ order qualifiers are the physical location
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Kristen’s Cookies 1 Examples of a Process in Service Companies Processing an insurance claim for an accident. Admitting a patient to a hospital. Performing the 30‚000-mile maintenance on a car. 2 Concepts This case will familiarize you with the following concepts: PROCESS FLOW DIAGRAM THROUGHPUT TIME FOR AN ACTIVITY THROUGHPUT TIME FOR THE PROCESS CAPACITY OF AN ACTIVITY CYCLE TIME OF AN ACTIVITY BOTTLENECK CAPACITY OF THE PROCESS CYCLE TIME OF THE PROCESS UTILIZATION OF
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can bake 6 batches cookies an hour 6 batches X 10 minutes = 60 minutes 6 Batches X 4 Hours = 24 trays or 6 dozen cookies can be backed in one night. Note that is if there was no wait time. 26 + 10 (x-1) = 240 minutes = 22 orders can be taken a night Question 3: How much of your own and your roommates valuable time will it take to fill each order? My Time Roommate Time Mix Ingredients = 6 minutes Place cookies in oven = 1 minute Cookies onto tray = 2 minutes Pack Cookies = 2 minutes Receive
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CHAPTER I THE PROBLEM AND ITS BACKGROUND Introduction It is no secret that greens are good for the body but surprisingly‚ despite their large number of nutritional advantages‚ they are one of the most under-consumed foods in the average person ’s diet. There is such a wide variety of green vegetable with different textures and tastes that including one or more as part of a balanced diet need no longer be a point of contention. They can easily be incorporated in recipe favorites‚ are inexpensive
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Origins of Women’s Suffrage in the U.S. During America’s early history as a nation‚ women were denied some of the key rights enjoyed by male citizens. For example‚ married women couldn’t own property and had no legal claim to any money they might earn‚ and no female had the right to vote. Women were expected to focus on housework and motherhood‚ not politics. Wyoming‚ the first state to grant voting rights to women‚ was also the first state to elect a female governor. Nellie Tayloe Ross (1876-1977)
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1 Rush order takes the least possible time for preparing the dozen of cookies. The following is a detailed summary of time used to prepare the rush order: Activity Time Wash the bowl‚ add and mix ingredients 6 minutes Dish up the tray (1 dozen) 2 minutes Put the cookies in the oven‚ start timer 1 minute Bake the cookies 9 minutes Remove the tray from the oven* 0 minute Let the cookies cool 5 minutes Pack the cookies 2 minutes Accept payment 1 minute Total time: 26 minutes *- further
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Mia Hughes Kristen’s Cookie Company – INDIVIDUAL WORK 2/8/12 MGT 6400 – Management of Business Processes and Operations Dr. Grady S. York 1.Assuming you have only one order‚ how long will it take you to fill the order? Based on the flowchart from the group analysis‚ it will take 26 minutes to fill one order. I came to this conclusion based on the number of minutes it takes to clean equipment and mix the dough (6)‚ scoop dough into tray (2)‚ pre-heat oven and set timer (1)‚ baking time
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5. Yes. If Kristen and roommate can only do their own job‚ the max order(order by order) they can process is 8 orders a night. But if they can cross-training‚ would 1. Receive order print and reply Roommate 1 minute/order Mix ingredients Kristen 6 minutes /max 3trays Spooning cookies onto tray Kristen 2 minutes/tray Cookies in oven Roommate 10 minutes/tray Cool down cookies
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Production Capacity It is highly imperative that management must formulate a strategic plan for operations before any production is carried out. This is basically important in avoiding possible hindrances and excess in capacity. Under capacity may force the firm to cancel production schedules or excess can be fatal due to a broadened fixed cost. Both really would be a financial burden to the firm. Some procedural strategy can be adopted to minimize ill effects of capacity-related problems
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chocolate chip cookies Have you ever had some chocolate chip cookies that you could eat the whole box? When my aunt Lora makes cookies this is how our whole family is every time‚ and everyone leaves with the biggest bag of cookies to go home with. Have you ever ate an entire box of cookies before? Well‚ if that’s you I am going to show you step wise how to make these cookies so you can eat your heart out. Today I am going to show you the process from set up‚ to preparation‚ and baking cookies with a
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