5. Yes. If Kristen and roommate can only do their own job‚ the max order(order by order) they can process is 8 orders a night. But if they can cross-training‚ would 1. Receive order print and reply Roommate 1 minute/order Mix ingredients Kristen 6 minutes /max 3trays Spooning cookies onto tray Kristen 2 minutes/tray Cookies in oven Roommate 10 minutes/tray Cool down cookies
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Question 1 Rush order takes the least possible time for preparing the dozen of cookies. The following is a detailed summary of time used to prepare the rush order: Activity Time Wash the bowl‚ add and mix ingredients 6 minutes Dish up the tray (1 dozen) 2 minutes Put the cookies in the oven‚ start timer 1 minute Bake the cookies 9 minutes Remove the tray from the oven* 0 minute Let the cookies cool 5 minutes Pack the cookies 2 minutes Accept payment 1 minute Total time: 26 minutes
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of the bowl and mixing of the dough for the rush order will be done. This will take 8 min. Since oven will not be free for 2 more minutes. Thus total time for this process will be 8 + 2 + 1+ 9 + 5 + 2 + 1 = 28 minutes Every additional order of a dozen cookies will take an additional 10 minutes to fulfill (as the time taken for baking is the only bottleneck involved) 2. If we are open for 4 hours (or 240 minutes)‚ the number of orders that can be filled will be: Every order will take 10 minutes
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Kristen’s Cookie Company 1. In order to find the time for filling a rush order‚ we just need to sum up the amounts of time needed for each task: 6+2+1+9+5+2+1 = 26 min 2. If we can prepare one order in 26 minutes‚ it does not mean that it will take 52 minutes to prepare 2 orders. We can start preparing next order while the first one is in process. 26 min 10 min 10 min If we assume that one order contains 1 dozen of cookies
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Case report: Kristen’s Cookie Company Question 1 Total= 26 minutes (6+2+1+1+2+5+9) Question 2 The time we need for the first dozen of cookies is 26 minutes (see question 1). But the next orders only take 10 minutes. We can explain that by the fact that first we are obliged to do the whole operation. Then the mixing(6min) and the dishing(2min) can be done will an other dozen is baking (10 minutes). In the same reasoning cooking‚ baking and paying can be done when another dozen of cookies is backing
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Mia Hughes Kristen’s Cookie Company – INDIVIDUAL WORK 2/8/12 MGT 6400 – Management of Business Processes and Operations Dr. Grady S. York 1.Assuming you have only one order‚ how long will it take you to fill the order? Based on the flowchart from the group analysis‚ it will take 26 minutes to fill one order. I came to this conclusion based on the number of minutes it takes to clean equipment and mix the dough (6)‚ scoop dough into tray (2)‚ pre-heat oven and set timer (1)‚ baking time
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selling Fold Rite furniture Co. is a Chair manufacturing company which manufactures three products which are Cloud Chair‚ Alstrong and Green Comfort. The company had a growth from 1987 to 2006; however a decline was seen from year 2006 onwards. The decline was mainly due to the loss of productivity and yields. The main reason was also considered to be the steep demand of the cloud chair during specific months of the year. Although the company had enough workers to produce all the three chairs during
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Kristen’s Cookie Company Here is the Process Flow Diagram: The whole process throughput time of making a dozen of cookies is 26 minutes. It takes washing‚ mixing and spooning 8 minutes to make a dozen of cookies. And preparation and bake time totally are 10 minutes. The final step of cooling‚ packing and accepting payment of cookies takes roommate 8 minutes to finish the cycle. Assume the night capacity is 4 hours‚ so Kristen and roommate have 240 minutes operating time. Since the oven only
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Kristen’s Cookie Company Case Study Webster University Operations Management Proc 5820 Calene M. Feavaai 1. Briefly describe‚ and flow chart your cookie production process. The cookie production process is initiated by an electronic e-mail system delivered through the campus email to Kristen’s Cookie Company. This electronic system will quickly track 100 percent of the orders and inform customers when their orders will be ready for pickup. The electronic email will identify the type of cookie requested
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KRISTEN’S COOKIE CASE FOR DR. JUN-YEON LEE MGMT 6355 FALL 2010 BY: AMIN DADWANI KRISTEN’S COOKIE COMPANY INTRODUCTION: A couple of students‚ roommates‚ planned to launch a cookie company in there on campus apartment. The purpose was to serve freshly baked cookies to hungry students late night by taking orders online. They needed following equipments and ingredients in process of making Cookies: - 1-Equipment: - Oven‚ Food processor‚ Cooking tray‚ Spoons. 2-Ingredient:
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