Contents 1. Introduction 2 1.1 The overview of Amazon.com 2 1.2 Amazon’s business model and primary business 2 2. Strategic position of Amazon 3 2.1 PESTLE analysis 4 2.2 Industry and competitive environment analysis — Porter’s Five Forces Model 7 2.3 Internal environment analysis- SWOT 11 3. Suitability of Amazon’s corporate strategy 12 3.1 Growth through lower cost structure and lower prices. 12 3.2 Creating value for customers by using their technology expertise 14 3
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Business Analysis Calvin Moy MGT 521 August 13‚ 2012 Dan Kearney Amazon.com Business Analysis Amazon.com‚ or Amazon as most people refer to it‚ is one of the largest online retailers in the world. It is an online web-based marketplace that has tens of thousands of products and still increasing. The goal of Amazon is stated on its website: Amazon.com strives to be Earth ’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving
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RELATIONSHIP MARKETING MANAGEMENT 1.0 Synopsis of Case Study Amazon provides an array of products and services to businesses and individuals worldwide. As an online retailer and third-party‚ Amazon‟s products range from books and music to furniture and clothing. This e-business operates under several business models‚ all of which are designed to capture and retain customers while keeping up with evolving technological customer demands. Amazon‟s online retail services allow businesses to sell their
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later discovered the vast potential of the Internet and started coming up with other products to sell. He started off with just half a million in 1995 and went up to 1‚640 millions by 1999. Amazon targeted the local traditional retailers that wished to develop online retailing capabilities. However‚ by 2001 amazon was at the brink of bankruptcy. The company grew exponentially and went from selling books and music’s to software’s‚ house supplies‚ toys‚ and electronics. It was responsible for distribution
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2007 to early 2010. Amazon’s strategy during the year 2007 to 2009 By using SWOT analysis Strengths 1. Focus on becoming customer centric and continuously improving customer experience by offering lower prices. 2. Continuous investment in innovation and technology. 3. Launching of the AWS (Amazon Web services) which allowed to connect to cloud of resources. 4. Expansion of Amazon in Digital content (DRM) which allowed FREE download and access for MP3 content and
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Amazon Case Study Assignment Questions: 1. What is Amazon’s business? [answer this question with a bulleted list] a. World largest online retailer b. Selling products like books‚ digital movies/music‚ electronics/computers‚ clothes‚ toys‚ other home essentials and etc c. In-house consumer electronics d. Cloud computing services 2. What are the business needs/problem that are addressed in the case? [use a table here with column one being the need/problem
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Case Study Customer Focus at Amazon.com Submitted to: Dr. Josephine Concepcion Mendoza‚ DBM Submitted by: Darla Kricia A. Valerio Quality in Practice Customer Focus at Amazon.com I. Introduction Amazon.com‚ Inc. (Amazon.com)‚ incorporated on May 28‚ 1996‚ is an e-commerce company. The Company sells a range of products and services through its various owned and affiliated Websites. The Company’s products‚ offered through consumer-facing Websites‚ includes merchandise and content that the Company
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the first company to offer the greatest selection of “books‚ CDs‚ videos‚ DVDs‚ electronics‚ toys‚ tools‚ home furnishings and housewares‚ apparel‚ and kitchen gadgets.” Amazon had also begun getting into the retail business by selling products offered from companies such as ToysRUs‚ Target‚ Borders‚ Hotwire‚ and many more. Amazon strived to “set the standard for web businesses. The site was intended to become as user friendly as possible with the ability to match needs to all sorts of customer bases
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1-4. In what ways does Amazon‚ as a company‚ evidence the willingness and ability to collaborate? As we discussed in class‚ collaboration is the activity of two or more people working together to achieve a common goal‚ product‚ or service. Collaboration with competing firm is a critical aspect to Amazon’s business model. In late 2007‚ with the introduction of the Kindle e-reading device According to Science daily‚ Amazon’s collaboration with competing firms such as Apple allows iPad consumers to
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products‚ appliances‚ sporting goods…..online and the company will ship these purchases to your home the same day and often at little or no cost to you. The typical 2014 university student has grown up with the World Wide Web and eCommerce and takes these services for granted. For its part Amazon recorded revenues of $17.09 billion dollars in 2013 but for all that activity‚ the company did not yield a profit. According to its founder and CEO Jeffrey P. Bezos‚ Amazon strives to be the retailer of choice
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