MRA03_Proj04 Questionnaire Variable blocks Age 13 – 17 18 – 23 24 – 29 30 – 35 Gender Male Female Educational Attainment Less than Matric Matric / ‘O’ levels Intermediate/ ‘A’ levels Undergraduate Graduate & beyond Income per month 20‚000 or under 21‚000 – 30‚000 31‚000 – 40‚000 41‚000 – 50‚000 51‚000 – 60‚000 61‚000 – 70‚000 71‚000 & over Early Adopter The term Early Adopters was first introduced by Everett M. Rogers in his book “Diffusions of Innovations” 1962‚ where he categorized rate of adoption
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Personal Information: Name: ____________________________________ Address______________________________________________________________________________ Phone no: _________________________________ E-mail:_____________________________________ Gender: □ Male □ Female Age: □ below 16 □ 17 to 21 □ 22 to 26 □ 27 to 31 □ 32 to 36 □ 37 to 41 Occupation: □ Student □ Business □ Service □ Any other (specify)
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ONLINE SHOPPING QUESTIONNAIRE Please read each question carefully and indicate your response by selecting the most appropriate choice. In general‚ you prefer to do your shopping of: (Select only one) | | Over the Internet Over the Phone In a Retail Store | |1. Groceries | [pic] [pic] | |
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“Leadership cannot be taught or learned” (Drucker‚ 1955). Critically evaluate this statement. Peter Drucker as one of the best known writers and management consultants wrote that “Leadership is of utmost importance. Indeed there is no substitute for it. But leadership cannot be created or promoted. It cannot be taught or learned.” (Drucker‚ 1955) He held the view that leadership is a talent. The purpose of this essay is to
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CUSTOMER SATISFACTION SURVEY ON PRODUCT‚ SALES & AFTER SALES-SERVICES OF UNITED DIESEL Objectives : 1. To establish the Overall Customer Satisfaction Index 2. To find out Customer Satisfaction on product 3. To find out Customer Satisfaction on Sales processes 4. To find out Customer Satisfaction on After Sales- Service aspects (Greet the customer “Good Morning Sir” and say “ I am-------- from AC Neilson‚ I understand you are involved in transport business and I am here to take your opinion
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Transformational leadership Who is a leader? Leader is a person who has the capacity to influence other people to accomplish a certain task and directs people in an organisation or a group to achieve its objective in a different way that makes it well-integrated. Leader always establish a clear and long term goal‚ share the information or ideas with others. According to Jago‚ Good leaders are made not born. Any people who have the desire and willpower can be an effective leader. Good leaders develop
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did your organize you time in school/work/play? 7. What are your major strengths and weaknesses? 8. In what organizational structure do you function best? 9. Please tell me about your communication skills (or‚ problem solving skills‚ leadership style). 10. What do you see as your greatest challenge when starting a new career? 11. If you could create the perfect job for yourself‚ what would you be doing? Knowledge of the Organization 1. Why did you select XYZ company? What
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Module: 1 Road Map Meaning‚ definition of leadership Trait theory of leadership Behavioral theories Contingency theories 11–2 What Is Leadership? 11–3 Leadership Theories Theories Traditional Theories (1) Behavioral Theories (3) Modern Theories (2) Contingency/Situational theories (4) 11–4 Traditional & Behavioral theories Theories Traditional Trait Theory Refer Robbins for details of each points Behavioral
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6) What makes you go to a particular shop? (Rate each on a scale of 1 to 5‚ of preference 1 being the highest) Parameter | Ratings | Ambience | 1 | 2 | 3 | 4 | 5 | Value for Money | 1 | 2 | 3 | 4 | 5 | Variety | 1 | 2 | 3 | 4 | 5 | Quality offered | 1 | 2 | 3 | 4 | 5 | 7) The store you purchase your apparel from should be ( Please circle the most relevant option) 1. Big 2. Small 3. Size of the store is not relevant 8) Have the clothes worn by a mannequin ever made
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What position did you hold in the organization at the beginning of change? Manager Manager without a team or employee Director or member of the executive committee Project manager Team Leader Worker According to you what was the project kick off date? Organizational culture: employees of the organization have been hired /trained in France? the
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