that it lays emphasis on the process and not on the end product. It therefore can be applied to any process within the service sector. The author has followed Benson’s (1986) guidelines for applying JIT in service‚ which are as follows: • synchronization and balance of information and work flow; • total visibility of all components of the process; • continuous improvement of the process; • holistic approach to elimination of waste; • flexibility in the use of resources; • respect for people
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PROCESS MANAGEMENT: LEAN & SIX SIGMA IN THE SUPPLY CHAIN Prepared by Mark A. Jacobs‚ PhD ©2012 Cengage Learning. All Rights Reserved. May not be scanned‚ copied or duplicated‚ or posted to a publicly accessible website‚ in whole or in part. LEARNING OBJECTIVES You should be able to: Discuss the major elements of lean & Six Sigma Describe why lean production & Six Sigma quality are integral parts of SCM Discuss the Toyota Production System & its association with lean production Discuss
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Curriculum Vitae Christiane Wassim Chahoub Jbeil‚ Lebanon Mobile Number: +961 70 907 171 Email Address: Christiane.shalhoub@lau.edu PROFILE As an energetic and hard working person‚ I strive to develop my abilities to be able to advance in life and build a professional experience. The following led me to having good grades and quality work experience for my age. The three elements I live for daily are: Hard work‚ Planning and persistence. KEY ACHIEVEMENTS Managing my parents
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Student Number: 1011331 Module Leader: Barry Simmons Date of Submission: 27th April 2012 The two management models that will be critically evaluated on their usefulness to managers in the service sector are the Just-in-Time (JIT) and the Lean manufacturing models. These two manufacturing models were invented in the early 1960s which have been in used and practised in the manufacturing industries and at this present time in world economy‚ it is commonly take place in the East and South Asia
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• Peters‚ T. (1998). Thriving on Chaos • MacDuffie‚ J.E.‚ (1998) • Huczynski‚ A.‚ Buchanan‚ D.‚ (2001). Organizational Behaviour • Parker‚ M.‚ Slaughter‚ J.‚ (1988) • Womack‚ J.P.‚ et al (1990). The Machine that Change the World: The Triumph of Lean Production • Hill‚ S.‚ (1991) • Bradley‚ K.‚ Hill‚ S.‚ (1983) After Japan: the quality circle transplant and productivity efficiency‚ British Journal of Industrial Relations‚ vol.21‚ pp.291-311 • Bradley‚ K • Clark‚ H.‚ et al ‘Organisation and
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Book Review: The Hitchhiker’s Guide to Lean: Lessons from the Road “Hitchhikers don’t travel a fixed path. They intentionally wander so they can learn and change along the way. Embarking on the lean journey is similar‚ there are many roads on which to wander and no single one is right for all.” These words serve as a very intriguing introduction to the book‚ The Hitchhiker ’s Guide to Lean: Lessons from the Road‚ co-authored by Jamie Flinchbaugh and Andy Carlino and published by the Society of
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Productivity Press 1988 Shigeo Shingo‚ “A Study of the Toyota Production System” Productivity Press 1989 Yasuhiro Monden‚ “Toyota Production System”‚ 1st Ed 1983 Hayes‚ Wheelwright and Clark‚ “Dynamic Manufacturing” Free Press 1988 Womack and Jones‚ “Lean Thinking” Simon and Schuster‚ 1996 1990 3 Performance Observations • early observations of reliability after some reliability‚ initial start-up problems • IMVP got actual factory level data – assembly time – di t l b h direct labor hours f assembly
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continues improvement‚ The Free Press‚ New York‚ NY‚ USA. Monden‚ Y. (1993)‚ Toyota Production System: An Integrated Approach to Just-in-Time‚ Industrial Engineering and Management Press‚ Norcross‚ GA.. Rother‚ M. and Shook‚ J. (1999)‚ Learning to See‚ The Lean Enterprise Institute‚ Cambridge‚ MA.
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“That Lean and Hungry Look” – Suzanne Britt Jordan Julius Caesar stated “Yon Cassius has a lean and hungry look‚ he thinks too much; such men are dangerous.” Cassius’ “lean and hungry look” unsettled Julius Caesar‚ who preferred the company of fat‚ contented men whom he believed were more trustworthy and appreciative. When we think of heavier people‚ we think that they are nice because they have nothing to be mean about and typical thin people will be stuck up and rude to the heavier person because
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1 Lean Six Sigma in the Service Industry Alessandro Laureani University of Strathclyde United Kingdom 1. Introduction The business improvement methodology known as Lean Six Sigma is rooted in the manufacturing industry‚ where it developed over the past few decades‚ reaching widespread adoption worldwide. However‚ according to the World Economic Outlook Database‚ published in April 2011‚ by the International Monetary Fund (IMF‚ 2011)‚ the distribution of PPP (Purchase Power Parity) GDP‚
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