THE COMPONENTS OF CUSTOMER SATISFACTION IN FAST FOOD INDUSTRY INTRODUCTION: While the concept of customer satisfaction can be defined in different ways and can be classified in various methods‚ the common thing is that understanding and analyzing the factors that define and affect customer satisfaction can be looked at as a major marketing-related issue. Customer satisfaction is a term used to describe the positive emotions resulting from using a product/service in a way that met the customer ’s
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Oxford Brookes University Research and Analysis Report The identification of the effects of globalisation on the Fast-food Industry By: Meekaal Ali September 2001 Words 4850 Contents page no. 1. Introduction 3 2. Information Gathering 5 3. Identification and analysis of information
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Negative effects on teenagers in the fast food industry Competition within the fast food industry is a difficult challenge which can take a toll on the youngest employees: teenagers. The very nature of the industry can sometimes harm teenagers in the process of producing profits. Inexpensive labor is considered essential for competing in the industry‚ but some of the young teenagers may become victims of exploitation. Some companies target the young and poor demographic and can guide them to
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There is always a controversy about whether junk food should be taxed. Junk food means that there is a little redeeming nutritional value which has small amounts of vitamins or minerals in the food or that it is high in sugar and fat. This effects people’s health in that concentrated sources of sugar or fat can increase weight if the calories are more than the person’s need. However‚ some people argue that junk food consumed by many groups in society because it is the most convenient‚ easiest and
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1- 4 3.0 Impact of obesity issue toward fast food chain 3.1 Poor brand image…………………………………………………………………….. 4-6 3.2 Decline in sales………………………………………………………………………. 6 3.3 Pressure from activist and non-profit organisation…………………………………... 6-7 3.4 Increase of legal restriction on business activities………………………………….... 7-8 4.0 Response of fast food chain toward obesity issue 4.1 Provide nutrition information……………………………………………………….. 9-10 4.2 Provide new food choices and healthier ordering options………………………
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Reasons for the flourish of fast food industry in India • The transformation of gender roles- Earlier‚ women were supposed to cook for the family while men worked out for an income. But now the responsibilities of house hold affairs are shared equally by men and women. Now a days both the husband and the wife go for work and they find it easier to substitute home meals with fast food. • Scarcity of time- The world today is very busy and people have no time to spare even to talk to others. This
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Thinking‚ Fast and Slow Discussion Questions 1. One of the book’s more stunning examples of the priming effect takes place in an office kitchen. Employees would typically make themselves coffee or tea and in return would drop a small fee into an “honesty” box. Researchers designed an experiment that involved alternating weeks where either a picture of a flowerpot or a picture of a set of eyes was in the room. Donations were checked after ten weeks and researchers found that significantly more
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Fast Food and Healthy Food Life today is not like how it was before. Along time ago‚ people ate foods that were field with balanced amount of nutrients value. Not with chemicals‚ preservatives‚ artificial colors and flavors which are known as Fast Foods. Long days of working and training effects our choices for food‚ a meal from nearest fast food restaurant becomes most appealing idea. Most of people who eat junk food more frequent don’t know its bad effect on their body which can be
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Recruitment and selection process of the fast food industry This dissertation will discuss the recruitment and selection process of the fast food industry in London and case study about particular company. The practise of HRM in recruitment and selection process will also be discussed in this dissertation. In this chapter the background and motivation of this study is discussed along with the aims and objective. Moreover the research questions and the structure of this dissertation are discussed
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A fast Way to A Fast Food Case 2 Chapter 19 Created by : 1. Al Farid Mustofa 2. Ikhwan Bayu Adhi Setiawan 3. Jet Nendra 4. Muhammad Ibrahim 5. Nadya Oktaviani BAKRIE UNIVERSITY MANAGEMENT 2012 A Fast Way to A Fast Food According to a recent survey‚ the UK is particularly fond of fast food. Many people turn to fast food as it is quick‚ convenient‚ and relatively cheap even though there are many concerns over public health and obesity. With a large number of fast food
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