Emotional Affair: It is Just as Bad When most people think of infidelity‚ typically a physical affair is the only type that comes to mind. Emotional cheating is nowhere near as prominent a thought as physical‚ but it is just as bad. “When we think “affair‚” we think sex. Sex outside marriage can be a knife through a spouse’s heart. But an emotional affair can be just as dangerous to a marriage‚ and often a more complicated situation to remedy.” (Neuman. 26.) So it is not very shocking that most
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Discovering Emotional Labour Emotional work is the control of a person’s feeling in order to display the appropriate emotions to others in different situations (Hochschild‚ 1983: Pg.7). In other words‚ a person has to put aside his or her own feelings and shows the right emotions in the right place at the right time. This concept can be applied to many aspects of our daily life and when used in terms of it being sold for a wage‚ Hochschild (1983) define it as emotional labour. By focusing on the
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BMW - AN EMOTIONAL BRAND The automobile industry has grown to be a very dynamic one in the recent years. Even though the essential use of this industry has been to satisfy the customer’s need to travel from one place to another in comfort‚ the constantly changing market‚ has slowly changed customer’s needs into wants paving way for high competition in the automobile arena. This essay gives a brief analysis on BMW‚ one of the leading brands in the industry and how they effectively use marketing
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academics. No longer is employment base solely on academic degree. Emotional Intelligence Emotional intelligence is the set of skills that underlie the accurate assessment‚ evaluation‚ expression‚ and regulation of emotions. It is the ability to get along with others and provides us with the understanding of what other individuals are feeling and experiencing. This permits us to respond properly to another’s needs. Emotional intelligence relates to how an individual manages behavior‚ navigates
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Emotional intelligence (EI) refers to the ability to identify‚ control and assess emotions. It is a critical tool needed for communication with union and management team members. The ability to be able to identify and control not only your own emotions with team members but also being able to assess and identify and correctly respond to others emotions is one of the key factors in labor negotiations. There are five major categories of emotional intelligence skills that people should be keenly
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Cognitive intelligence and emotional intelligence have both been widely examined with regard to their effect on individual workplace abilities. A critical comparison of the two concepts will be the basis of this essay. Some theorists have hypothesised that the ease with which an employee can process information and work towards solutions (our cognitive intelligence) is the key aspect in our ability to contribute to the workplace‚ particularly in more complex environments (Viswesvaran & Ones‚ 2002)
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There is a growing interest in the concept of emotional intelligence‚ and with that growth is a gap between what we know and what we need to know. In the article‚ Emotional Intelligence: Issues and Common Misunderstandings‚ Robert J. Emmerling and Daniel Goleman inquire as to what emotional intelligence is‚ how it differs from other established constructs within psychology‚ whether or not it can be developed‚ whether or not it can be a better predictor of work performance than traditional measures
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is a part of emotional labor. If your job requires you to serve customers‚ clients‚ or the public‚ your employer is asking that you engage in what sociologists call emotional labor (Ferrante‚ Joan). “Emotional labor is an element of work activity in which the worker is required to display certain emotions in order to complete work tasks in the way required by an employe.” (Organizing and Managing Work‚ Tony J.Watson‚ 2002). According to Mastracci et al. (2011)‚ to engage in emotional labor is not
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Organizational Behavior Emotions and Leadership: The Role of Emotional Intelligence George‚ Jennifer M. Human Relations 53.8 (August 2000): 1027-1055 Summary: This article discusses the correlation of a leaders Emotional Intelligence (“the ability to understand and manage moods and emotions in the self and others”) (George) and how it plays a role in how effective that manager is. The author first relates how emotions‚ moods and feelings play a part in how humans deal with each other on
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The Emotional Roller Coaster Abstract Three healthcare workers experience stress in their professions and make various attempts at dealing with the stress. As the case study is examined‚ a look is taken at how they manage their emotions under stressful situations. Also‚ how is the medical staff able to influence the emotions of their patients? There are also ways to minimize some of these stressors. The Emotional Roller Coaster Introduction The case study looks at the emotional battle
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