1) Question: Due to the fast growth of the business and lack of visibility of supply and demand‚ Clock Enterprises is facing significant customer service issues and the company is beginning to have frequent “out of stock” situations. Although Clock Enterprises model is “The Customer is King”‚ their current customer service as measured by case fill‚ is running at 85% compared to the best in class benchmark of 98.5%. What are your recommendations to resolve this issue? Answer: Customer service
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supply chain management INDEX (Page no.) 1. Introduction to supply chain management (1-6) I. Concept of SCM II. Definition of SCM III. Components of SCM IV. Issues in SCM 2. Supply chain decisions
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A Slower Rise for the Renminbi The Chinese government kept its currency from appreciating during the financial crisis but allowed it to rise in 2010‚ to the satisfaction of the Obama administration and American exporters. Recently‚ however‚ China has been holding back on the pace of the appreciation. Related Article » The pace of appreciation of the Chinese currency against the dollar has slowed in the last year‚ ensuring that China’s manipulation of its exchange rate remains a central topic
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Casting/ materials in T Rex Fabrication (Arms and Ribs) It is very important to consider the process and material used in the tasks performed in terms allocation of resources. One manufacturing processes used in fabricating the T Rex is casting. Casting is a manufacturing process in which an object is made by pouring a liquid material into a hollow or cavity mold until the material cools into a sought solidified shape. The casting method used specifically was the one piece mold casting which was
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CASE STUDY ANNABELLE INVESTMENT IN THE MARKET Annabelle Sizemore has cashed in some treasury bonds and a life insurance policy that her parents had accumulated over the years for her. She has also saved some money in certificates of deposit and savings bonds during the 10 years since she graduated from college. As a result‚ she has $120‚000 available to invest. Given the recent rise in the stock market‚ she feels that she should invest all of this amount there. She has researched the market
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The nature of the supply chain Learning Points Understand what a supply chain is Gain an appreciation of the behaviour of supply chains Understand some of the issues with highly dispersed supply chains Supply Chain Management concerns… The relationships and flows between different operations Links between value-adding upstream and downstream processes All issues concerning product / service delivery from raw materials to end user Purchasing / Procurement Physical
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A Report On Castrol India Ltd.‚ Mumbai Assignment: Supply Chain Executive Summary Castrol India LTD. Castrol India Limited is a Public Limited Company with 70.92% of the equity held by Castrol Limited UK (part of BP Group).From a minor oil company‚ with a share of about 6% in 1991‚ Castrol India has grown to become the second largest lubricant company in India with a market share of around
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STARBUCKS & IT SUPPLY CHAIN MANAGEMENT This is a case that illustrates several facets at once: Globalization & Rapid Expansion‚ Supply Chain Management‚ ERP Implementation‚ and IT Infrastructure. This case takes place in 1997. Introduction You have to admire the enthusiasm of Starbucks employees. Store managers have been known to stuff sacks of coffee beans into their cars and race over to help out other stores running low. Exceptional customer service‚ but certainly no way to run a business
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* Supply Chain Management In IBM: * Early 1990’s: decentralized geographic and functional departments * Mid-late 1990’s: Distribution and logistics functions centralized into a global organization with world-wide responsibility * Early 2000’s: merger of Customer Fulfillment‚ Procurement‚ Manufacturing‚ and Global Logistics/Distribution functions into a new global Integrated Supply Chain function * Result: cost savings of $5.6B in 2002 and $7B in 2003 * A Case study
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Complex Supply Chain Networks and Supply Chain Drivers: Abstract The analyst in the Distribution‚ Engineering‚ Maintenance‚ and Productions Management Group of the Central Engineering Department for Canbide Corporation is in charge of analyzing various operations at all of Canbide’s facilities. The purpose of our group is to analyze operations‚ report our findings‚ and make recommendations for continued improvements and implementations of Operations Management (OM) tools. The remainder of this
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